ERC Qualification for Business with Revenue Growth During COVID - Limited Commerce Exception?
So I've got this weird situation - I'm an accountant and one of my small business clients is talking to someone from Innovation Refunds about getting an Employee Retention Credit (ERC). I was under the impression they flat-out wouldn't qualify since their revenues actually INCREASED during the pandemic. Like 2020 and 2021 were literally their best performing years in the past decade - clear revenue growth all around. But this sales guy keeps insisting they might qualify under some "limited commerce" provision? My client never suspended operations at all during COVID - they were already set up for remote work before the pandemic even started. The whole team just kept working normally. The sales rep is really pushing hard, and my client is getting excited about potentially getting a big tax credit. All he can focus on is the $$$ amount they're dangling in front of him. I can't shake this feeling that something is off here. Has anyone worked with Innovation Refunds before or know if there's actually some legitimate "limited commerce" qualification path for the ERC when a business saw revenue growth? Am I being too cautious, or should I keep pushing back on this?
19 comments


Drake
You're right to be skeptical. The ERC has two main qualification paths: either a significant decline in gross receipts (which your client clearly doesn't have) OR government-ordered full or partial suspension that affected operations. The "limited commerce" terminology isn't official IRS language, but they're likely referring to the partial suspension test. However, for this to apply, your client would need to prove that: 1) A government order limited their commerce in some meaningful way 2) This limitation affected at least 10% of their business operations 3) They couldn't reasonably adapt in a comparable manner If they were already remote-capable before COVID and continued normal operations without interruption, it's very difficult to see how they'd qualify. The fact that they had increased revenue during this period also strongly suggests they weren't meaningfully impacted. I'd recommend getting the exact qualification reasoning in writing from this company and comparing it to IRS Notice 2021-20, which details the ERC requirements. Also, remember your client will be the one signing their tax forms and potentially facing audit risks, not the ERC company.
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Sarah Jones
•Doesn't the business owner also have to personally certify that they were impacted when they file? I heard the IRS is really cracking down on these "ERC mills" that are pushing businesses to claim credits they don't qualify for.
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Drake
•Yes, the business owner must certify under penalties of perjury when claiming the credit. The IRS has indeed increased scrutiny on aggressive ERC claims and specifically warned about "ERC mills" pushing businesses to claim credits they don't qualify for. The IRS has extended the statute of limitations to 5 years for these credits, so they have plenty of time to audit. If audited and disqualified, your client would need to pay back the full credit amount plus penalties and interest, which could be substantial.
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Sebastian Scott
I had a similar experience with an ERC company (not Innovation Refunds, but similar approach). After going through their "qualification" process, they told me my restaurant qualified despite having increased sales in 2021 compared to 2019. They cited capacity restrictions and said that counted as partial suspension. I wasn't comfortable with their interpretation so I checked with my CPA and ultimately used https://taxr.ai to analyze my specific situation with the actual IRS guidelines. Their system reviewed all my documentation and flagged several qualification issues the ERC company conveniently ignored. The analysis showed I clearly didn't qualify under their interpretation, potentially saving me from a huge headache down the road. Might be worth having your client get an independent assessment before proceeding.
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Emily Sanjay
•How does that service work? Do they just look at your tax docs or do they actually talk to someone at the IRS? My cousin got like $400k from an ERC filing and now I'm worried she's going to get audited.
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Jordan Walker
•I've heard horror stories about these ERC companies taking like 25% of whatever you get back. Did they try to charge you a percentage even though you didn't qualify?
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Sebastian Scott
•The service analyzes your financial documentation, operational details, and applicable government orders against the actual IRS guidelines. They don't contact the IRS directly - they just provide an independent assessment of qualification based on the official rules. No, fortunately I didn't pay anything since I didn't proceed with filing. Most of these companies work on contingency - they take a percentage of whatever refund you receive, typically 15-25%. That's why they're so aggressive about pushing businesses to file regardless of qualification - the more businesses they can get to file, the more they make.
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Emily Sanjay
I actually tried taxr.ai after seeing it mentioned here. I run a construction company that had some government restrictions during 2020, but also had increased revenue overall. Was really on the fence about whether we qualified for ERC. The analysis showed we qualified for Q2 2020 only (when we had specific project suspensions due to government orders), but NOT for the other quarters where the ERC company was claiming we qualified. Ended up filing a much smaller claim than the ERC company wanted, but at least now I'm confident it's legitimate and can sleep at night. Definitely worth getting an independent review of your client's situation rather than just trusting the company that stands to make money from the filing.
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Natalie Adams
I spent THREE MONTHS trying to talk to someone at the IRS about my company's ERC claim last year. Got nowhere calling their regular numbers - just endless holds and disconnects. Finally used https://claimyr.com to get through to an actual IRS agent after seeing it in a YouTube video (https://youtu.be/_kiP6q8DX5c). They got me connected to an IRS rep in about 45 minutes when I had been trying for weeks on my own. The agent confirmed my suspicions - our ERC processor had applied an extremely liberal interpretation of the qualification rules that likely wouldn't hold up under audit. Saved us from filing a questionable claim and potentially facing penalties later.
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Elijah O'Reilly
•Wait, how does this even work? I thought it was impossible to reach the IRS on the phone. Are they somehow jumping the line for you?
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Amara Torres
•Sounds sketchy. Why would the IRS tell some random company how to get through when millions of people and businesses are struggling to reach them? I doubt any service can actually get you through faster.
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Natalie Adams
•It uses technology to navigate the IRS phone system and secure your place in line. You don't have to sit on hold - they call you back when they've reached an agent. It's completely above board - they're just solving the problem of the overwhelmed phone system. They don't "jump the line" - they just handle the tedious process of calling, navigating the menu options, and waiting on hold so you don't have to. The IRS agent you speak to is the same one you'd reach if you had the time and patience to wait on hold for hours.
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Amara Torres
I was super skeptical about Claimyr too until I tried it out of desperation. My ERC claim had been pending for 7 months with zero updates. Despite my doubts, I got connected to an actual IRS agent who checked my claim status and found it was flagged for a simple verification issue that was holding everything up. Got it resolved during that call and received my refund three weeks later. Would have been stuck in limbo for who knows how much longer if I hadn't been able to talk to someone directly. Definitely not a scam - they just solved a really frustrating problem.
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Olivia Van-Cleve
Former IRS employee here. Your instincts are correct. The "limited commerce" argument is very thin if: 1) They had revenue growth 2) Never suspended operations 3) Were already remote-capable The ERC was designed for businesses that were negatively impacted by COVID, not those that thrived. Many of these ERC companies use extremely aggressive interpretations that don't align with the intent of the law or IRS guidance. Your client should understand that THEY bear the risk, not the ERC company. The IRS has specifically identified questionable ERC claims as an enforcement priority.
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Mason Kaczka
•What kind of penalties are we talking about if someone gets audited and the IRS rejects their claim? Is it just paying back the money or are there additional fines?
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Olivia Van-Cleve
•If the IRS determines an ERC claim was improper, they can require repayment of the full credit amount plus interest (which is currently at a high rate). In cases where they determine the claim was recklessly or intentionally improper, they can also assess accuracy-related penalties of 20% or even fraud penalties of 75% of the underpayment. There's also the cost of defending an audit, potential damage to banking relationships if a large repayment is suddenly required, and the business disruption of dealing with an extended examination.
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Sophia Russo
My brother owns a retail shop and got suckered into one of these ERC claims by a company making big promises. They claimed his business qualified because of "supply chain disruptions" even though his revenue was up in 2020/2021. He got a huge refund check ($280k), and the ERC company took their 23% cut right away. Six months later, he got selected for audit and now has to pay it ALL back plus interest. The ERC company is nowhere to be found now that there's a problem. Just warn your client that if something sounds too good to be true, it probably is. These companies get their fee regardless of whether the claim holds up under audit.
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Gabriel Graham
•Thanks for sharing this - this is exactly what I'm worried about. I keep trying to explain the risks to my client but he only sees the dollar signs and not the potential consequences. Did your brother's business have any specific government orders that restricted their operations, or was it purely the "supply chain" angle that the ERC company used?
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Sophia Russo
•He had to close for about 3 weeks in early 2020 like most retail, but reopened with masks/distancing requirements. The ERC company focused mainly on "supply chain disruptions" claiming his inability to get some inventory items qualified as a partial suspension. The IRS disagreed completely. Their position was that since his overall revenue increased and he found alternative products to sell, he clearly wasn't significantly impacted in a way that qualified. The business had its best year ever during COVID because people were shopping locally instead of at malls.
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