Anyone with 2/19 DDD showing up as funded on Santa Barbara TPG yet?
I filed early February and got a direct deposit date of 2/19 on my transcript. Was checking the Santa Barbara Tax Products Group website since my refund is supposed to go through them first (preparation fees getting taken out). Its been a week now and still nothing shows as funded. Status just says "awaiting transfer from IRS". Is anyone else who had a similar deposit date seeing any movement on their SBTPG account? Getting a bit anxious as bills are coming due soon.
53 comments
Aisha Jackson
I had a similar situation with a 2/16 DDD. First, double check that your SBTPG account is linked correctly with your current tax return. Sometimes they create separate accounts for different years. It normally takes 3-5 business days after your DDD for SBTPG to receive and process your refund. Many people (including myself) have noticed that their website isn't always updated in real-time. Also, check your bank account directly - sometimes the money actually deposits before SBTPG updates their status page. In my case, the money arrived 4 days after my DDD even though the SBTPG site still said "awaiting transfer" for almost a week after I got my money. If it's been more than 5 business days after your DDD, I'd suggest calling SBTPG customer service at 800-901-6663 to check the status.
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Adrian Connor
Thanks for the advice, I'll double check my account settings. I've been refreshing my bank account multiple times a day but still nothing 😫
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Ryder Everingham
I had exact same issue last year. SBTPG site showed nothing but my bank had the $$ already. Their site is complete garbage.
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Lilly Curtis
That customer service number is useless, spent 45 minutes on hold and got disconnected twice 🤬
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Leo Simmons
I struggled with the exact same problem last month. The SBTPG site kept showing "awaiting transfer" for over a week after my DDD. The whole process was so stressful I almost had a breakdown trying to figure out where my money was. Then I discovered this tool called taxr.ai that completely changed everything! I plugged in my information and it gave me a detailed breakdown of exactly what was happening with my refund, including the actual processing stages it was in and an updated timeline. It showed me that my refund was actually in transit between IRS and SBTPG even though their site wasn't updating. Saved me so much anxiety and helped me plan exactly when I'd have my money. I use it for everything tax-related now - it's incredibly helpful for understanding what's really happening behind the scenes. Here's the link: https://taxr.ai
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Lindsey Fry
Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Leo Simmons
It's WAY more than just reading transcripts! It actually interprets everything and explains it in normal human language. It told me exactly why my refund was delayed and even predicted when I'd get it (which was spot on). The best part is it gives you personalized next steps based on your specific situation, not just generic advice. Seriously changed my whole tax experience. I recommend it to everyone now!
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Saleem Vaziri
Another tax service trying to get our $$$ 🙄 No thanks
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Leo Simmons
Not trying to push anything! Just sharing what worked for me after being in the exact same frustrating situation. I was literally checking SBTPG 20 times a day and driving myself crazy before finding this. Do whatever works for you! 👍
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Kayla Morgan
After waiting 3 weeks with a "funded" status that never changed and no money in my account, I finally found a way to get actual help. Used this calling service called Claimyr (claimyr.com) that got me through to a live IRS agent in like 20 minutes when I'd been trying for days on my own. The agent told me there was a system flag on my account that was holding everything up, and they fixed it right there. Money showed up in my account two days later. Honestly would've been waiting forever if I hadn't gotten someone on the phone to manually check it. Best investment I made all year considering it got my $3200 refund released!
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James Maki
This sounds sketchy af. How does some random website get you through to IRS faster?
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Kayla Morgan
It basically navigates the phone tree and waits on hold for you, then calls you when it gets a human. I was skeptical too but I was desperate after being on hold for 2+ hours multiple times and always getting disconnected. They don't ask for any personal info besides your phone number to call you back when they get an agent.
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Jasmine Hancock
can confirm this works. used it last week and got through in like 30 min when i had been trying for days on my own
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Cole Roush
how much does it cost tho?
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Kayla Morgan
Honestly doesn't matter what it costs when you're trying to get thousands in refund money that's stuck. It was worth every penny to finally talk to someone who could actually help me.
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Scarlett Forster
I'm in the same boat with a 2/19 DDD. SBTPG still shows "awaiting" but I called them yesterday and they said they received it but their system just hasn't updated yet. Said to give it 1-2 more days and it should hit my bank. Their system is so behind this year with all the early filers.
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Arnav Bengali
This happened to me last year and I learned NEVER to use tax prep services that take fees from your refund. The SBTPG middle-man adds days or even weeks to getting your money. Just pay the prep fee upfront next time and have IRS direct deposit straight to your account. So much faster!
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Adrian Connor
Yeah lesson learned for sure. Will definitely pay upfront next year.
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Sayid Hassan
not everyone has a couple hundred dollars lying around to pay tax prep fees upfront 🙄 must be nice
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Arnav Bengali
Fair point. I guess the tradeoff is paying upfront vs waiting longer for your refund. Either way the system sucks for regular people.
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Rachel Tao
Pro tip: log into your IRS account directly and check your account transcript. Sometimes it'll show the refund as issued even when SBTPG hasn't updated. Also check if you have any "570" or "971" codes which might indicate a hold up.
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Adrian Connor
I tried but can't get into my IRS account - their verification system keeps rejecting me. 🤦♂️
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Rachel Tao
The IRS verification is a nightmare! If you have a Credit Karma account, sometimes you can access tax transcripts through there as an alternative. Worth a try.
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Derek Olson
I'm still waiting on my 2/12 DDD and SBTPG shows nothing. Called IRS and they said refund was sent but could take up to 21 days to fully process. The whole system is broken..
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Danielle Mays
21 days AFTER the direct deposit date? that's ridiculous! they already took months to process the return!
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Derek Olson
Yep. And of course if WE are late paying THEM we get hit with penalties instantly. Make it make sense 🤷♀️
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Roger Romero
The IRS can penalize us for being a day late but they can take 6 months to give us OUR money. System is rigged against regular people.
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Anna Kerber
Check your bank account directly, not just the SBTPG site! My money showed up in my account yesterday even though SBTPG still shows "awaiting" status. Their system is super slow to update.
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Niko Ramsey
I had the same DDD (2/19) and mine finally updated to funded on SBTPG this morning, but still nothing in my bank account. They take foreveeeer to process compared to direct IRS deposits 😤
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Adrian Connor
That gives me some hope at least! Did you get any notification when it updated?
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Niko Ramsey
Nope, no notification. I just checked obsessively every few hours lol. Based on last year it'll probably hit my bank tomorrow morning.
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Seraphina Delan
FYI - I called SBTPG about this exact issue last week. They said they've been completely overwhelmed with early filers this year and their system updates are running 2-3 days behind actual processing. The rep said not to worry if the status isn't updating, and that many refunds are being processed and sent to banks even while the website still shows "awaiting."
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Jabari-Jo
I've had it with SBTPG! Every year it's the same story - delays, website not updating, customer service that can't tell you anything helpful. Next year I'm using a different tax service and paying upfront. Not worth the stress.
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Kristin Frank
Same! I switched to direct filing through IRS Free File this year and got my refund in 8 days total. No middleman, no fees, no BS.
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Micah Trail
Is Free File easy to use tho? I always worry I'll mess something up doing it myself
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Kristin Frank
It's pretty straightforward for basic returns. If you have complicated deductions or business income then maybe not ideal. But for W2 income and standard stuff it works great.
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Nia Watson
My DDD was 2/19 too, and it FINALLY hit my bank today (2/26). SBTPG site still shows "awaiting" even though the money is already in my account 🤡 Their system is completely useless
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Adrian Connor
This gives me hope! Just checked my bank again and still nothing but maybe tomorrow 🤞
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Alberto Souchard
This is why I always use the "pay now" option instead of having fees taken from my refund. Yeah it sucks paying upfront but you get your refund directly from IRS without SBTPG holding it hostage for days.
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Katherine Shultz
Here's a trick I discovered - if you look at your tax return PDF, there should be a 9-digit routing number and account number listed for your refund. If it starts with '90', that's a temporary SBTPG account they created just for your refund. You can call your bank directly and ask if they have any pending deposits coming from that account number. Sometimes banks can see pending transfers 1-2 days before they post!
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Adrian Connor
Omg this is genius! Just checked my return and found the numbers. Gonna call my bank right now
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Marcus Marsh
do u know if this works with chime or cash app too? i have my deposit going to cash app
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Katherine Shultz
Not sure about Cash App but it worked with Chime for me last year. Worth a try!
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Hailey O'Leary
I know exactly what ur going through. My DDD was 2/12 and SBTPG was showing nothing for over a week. Couldn't reach anyone by phone. I was pulling my hair out trying to track down my $4,600 refund with rent coming due. Downloaded taxr.ai and it showed me exactly what was happening - turns out there was a delay code on my account that SBTPG wasn't showing me. The tool even told me exactly when to expect my deposit and it was spot on - came through 3 days later just like it predicted. That site is a total game changer for dealing with tax season BS: https://taxr.ai
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Cedric Chung
another person promoting this site? seems sus 🤔
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Hailey O'Leary
Believe what you want, just sharing what worked for me. I was in the exact same situation as OP and this helped when nothing else did. Your call 🤷♂️
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Talia Klein
SBTPG is the WORST!!! Been dealing with them for years and it always adds 3-7 days to getting my refund. Their customer service is useless too - just gives generic responses and can never tell you what's actually happening with your money.
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Maxwell St. Laurent
random tip but sometimes checking the SBTPG site late at night (like after midnight EST) shows updates that don't appear during the day. I think they run their system updates overnight. Worth a try!
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Adrian Connor
Interesting! I'll try checking later tonight. At this point I'll try anything lol
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PaulineW
After dealing with this exact nightmare last year and not being able to reach anyone at IRS, I ended up using claimyr.com this year when my refund got stuck again. Got through to IRS in like 15 minutes when I'd been trying for days. Agent was able to tell me exactly what was happening and fixed the issue on the spot. My money showed up 2 days later. Sometimes you just need to talk to an actual human at the IRS to get things moving.
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Annabel Kimball
how much does claimyr cost?
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PaulineW
Honestly I don't even remember the exact amount because I was so desperate to get my $5k refund that was stuck in limbo. Whatever it was, it was completely worth it to finally get someone on the phone who could actually help instead of spending hours on hold just to get disconnected.
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Chris Elmeda
If its any consolation. I'm in the same boat. 2/19 DDD and SBTPG still says awaiting. Tax preparer said it could take a few more days because of high volume this year. They're processing millions of returns at once. Try to be patient even tho I know it sucks when your waiting on ur money.
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