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Just to clarify - a DDD of 2/24 means the IRS released it on 2/24, not that it should be in your account on exactly that date. The ACH transfer typically takes exactly 1-3 business days after that. Since 2/24 was a Saturday, the actual ACH process wouldn't start until Monday 2/26, meaning you should expect it between 2/27-2/29. If it's now March and you still don't have it, then you have reason to be concerned. Have you checked your 2023 transcript for TC 846 code to confirm the DDD?
This is exactly right. My DDD was 2/17 (also a Saturday) and I didn't get my deposit until 2/22. The weekend dates really throw things off, and the IRS doesn't make that clear in their communications.
5d
Call the IRS directly at 1-800-829-1040. Forget waiting for Chime or checking WMR constantly. The IRS can tell you exactly where your refund is and if there's a hold or problem that's not showing up on the app. Be prepared to wait on hold, but it's the only way to get real answers. If your DDD was 2/24 and it's now March, something is definitely wrong and you need to address it directly.
Call them NOW and ask to speak to a supervisor. Tell them you have urgent bills to pay and need access to your funds immediately. I did this with my credit union and they released it same day. They can override the hold if they want to - it's just their default policy to wait. Don't take no for an answer.
Did you have to provide any proof of the urgent bills? I'm in a similar situation and wondering if I should try this approach. What exactly did you say to convince them?
5d
This is standard practice for most credit unions. I've been tracking this issue in the tax refund community for years, and February 25th is right around the corner. Most people find that the money actually posts very early in the morning on the DDD - sometimes as early as 12:01 AM. If you have bills due on the 25th, you might want to call those companies and explain the situation rather than fighting with your credit union, which probably won't budge on their policy.
I had a similar experience with my business return this year. It sat in limbo for weeks until I discovered the issue. Have you checked if your software provider received any rejection codes? Did you verify that all your business identification numbers match exactly with IRS records? Sometimes even a slight formatting difference in your EIN can cause issues. Did you receive any email confirmation from your software after filing?
My return was stuck like this for 5 weeks - no acceptance, no rejection, just silence. Could it be a simple software glitch? Or something more serious with my filing? I finally resolved it last week! Turned out my software had actually received a rejection notice but failed to display it in my account. Once I called their technical support line, they found the rejection in their system and helped me correct the issue (incorrect prior year AGI). Resubmitted and got accepted within hours. Don't wait like I did - be proactive!
Last year I had this exact same thing happen. The letter was just asking me to verify my identity. I remember being so stressed because I needed that refund for summer tuition. The process was actually pretty simple once I knew what they wanted. Just had to answer some questions about my previous tax returns and provide some ID verification. My refund was processed about 2 weeks after I completed the verification. Hang in there - it's usually not as bad as it seems!
Did you have to go in person to verify your identity? I got a similar notice last year but mine said I needed to schedule an appointment at a local office. Wondering if there's an online option too? π
5d
You might want to check if you claimed any credits that often trigger reviews. Education credits, Earned Income Credit, and Child Tax Credit are somewhat frequently flagged for verification, especially if it's your first time claiming them. In my experience, it's usually just a matter of providing supporting documentation like W-2s, 1098-Ts, or proof of dependent status. The letter will probably arrive within about a week or so, and it should specifically outline exactly what they need from you.
OMG this is so frustrating! I've been checking WMR every single day since January and I'm STILL under PATH! I called the IRS yesterday and after 1.5 hours on hold, they just told me to "be patient" and that "it's still in processing." I need this money NOW for medical bills! Has anyone actually received their refund after being stuck under PATH this long? I'm starting to think they've forgotten about all of us January filers!
For those still under PATH Act delays, here's what you should know: β’ The PATH Act requires the IRS to hold refunds claiming EITC or CTC until at least mid-February β’ Even after that date, your return goes through normal processing β’ Typical processing timeline is 21 days, but can extend to 45+ days during busy periods β’ Transcript codes provide more information than WMR β’ Code 570 indicates a temporary hold β’ Code 971 means a notice has been issued β’ Code 846 shows your refund date Patience is difficult, but most returns do process eventually without intervention.
Be extremely cautious when encountering these errors. According to IRS Publication 1345 (Handbook for Authorized e-File Providers), SBTPG is required to provide timely access to refund status information. However, Section 7.3 of their Terms of Service indicates that temporary service disruptions may occur. If the error persists beyond 72 hours, document all attempts to access your account with screenshots and timestamps. This documentation may be necessary if you need to file a complaint with the Consumer Financial Protection Bureau under Regulation E for delayed access to funds.
Just wanted to share a success story! After getting the same error for 3 days straight, I tried accessing SBTPG at exactly 4:30am this morning and got right in! The website shows much less traffic during early morning hours. According to https://downdetector.com/status/sbtpg/ the site has been having issues since Monday with peak outages between 9am-6pm. My refund was there waiting the whole time! Try again during off-hours and you'll likely have better luck.
That's really helpful! Did you notice if the funds were already in your bank account even while the SBTPG site was showing errors? I'm wondering if the actual processing is still happening behind the scenes despite the website issues.
7d
I'm a bit hesitant to try this early morning approach... do you think there's any chance that accessing during those hours might somehow cause additional delays? I know it's probably not logical, but I'm just trying to be careful with my refund processing.
5d
Based on the specific dates you mentioned (03-03-2025 for code 520 and 03-10-2025 for code 971), your review likely started on March 3rd. The 971 notice dated March 10th is probably the CP05 Notice that officially informs you of the review. From my experience working with tax clients, these reviews typically conclude in 30-35 days rather than the full 45 days. I would anticipate resolution around April 2nd-7th, 2025. If you haven't received your CP05 notice by March 17th, you should call to confirm your mailing address is correct in their system.
Can you clarify a few things about this timeline: β’ Does the 45-day clock start from the 520 code date or from when they receive the return? β’ Will there be another transcript update when the review is complete? β’ Do they typically release funds immediately after review or is there another processing period?
5d
Haha, I love how you broke down the timeline so precisely! I'm impressed with your knowledge of the CP05 notice timing. I had a similar situation last year and can confirm this timeline is pretty accurate. My review wrapped up in 31 days, and the funds hit my account 3 days after the final transcript update. The funny thing was, I spent all that time worrying and never even had to submit a single document.
5d
I might be an outlier, but my experience with a 520/971 code combination last year was relatively quick. I filed on January 28th, got those codes by February 10th, and still received my refund on February 27th. It seems that sometimes these reviews are just procedural checks that don't necessarily take the full 45 days. I'm not saying this will be your experience, of course, as each case is different, but I thought sharing a positive outcome might help ease your mind a bit.
I'm honestly a bit skeptical about the advice that H&R Block gave you. π€ In my experience working with tax situations, an amendment - even one with $0 adjustment - still goes through the amendment processing system. The 21-day timeline sounds like they're just quoting the standard refund processing time, which doesn't apply once an amendment is filed. I'd prepare yourself for the longer timeline, just to be safe. If it comes earlier, great! But don't count on it.
I'm concerned about this too. My brother had a similar situation on March 2nd last year, and despite being told it would process quickly, his refund took until May 27th to arrive. I think the IRS systems just flag any 1040-X regardless of the adjustment amount.
5d
I think we need to consider that this might be a special case since it was the tax preparer's error and not an actual amendment request from you. If you compare this to situations where someone deliberately files an amendment to make changes, those naturally take longer because they require review. But in cases like yours where it's clearly marked as $0 adjustment, the IRS might have a different process. It's similar to how banks handle erroneous transactions differently than regular ones.
I think... there might be a delay with SBTPG processing right now. My DDD is also Feb 23, and I'm still seeing "account not found" as of a few minutes ago. Last year, my account appeared in their system about 48 hours before my DDD, so this seems unusual. Perhaps they're experiencing higher volume? I'm hesitant to call TurboTax again since they weren't very helpful the first time.
I've been tracking this issue for several tax seasons now, and there's actually a pattern to how SBTPG handles these early refunds. In most cases, they seem to wait until they have confirmation from the IRS that your refund is actually being sent before they create your account in their system. For February DDDs, they typically receive batch confirmations from the IRS 24-48 hours before the official DDD, which is why many people see their accounts appear in SBTPG's system the day before their DDD. The "up to 5 days early" is technically possible, but in practice, it seems to happen rarely and might depend on your filing history, refund amount, or other factors that SBTPG uses to assess risk. I would expect your account to appear in their system by tomorrow evening.
The Boss
I'm seeing a pattern with February filers claiming dependents this year! The IRS is absolutely swamped with returns right now and they're prioritizing certain batches. God, it's so frustrating waiting for money that's rightfully yours! Most people I know who filed with dependents in early February are seeing updates this week or next. The good news is that once it starts moving, it usually moves quickly. Hang in there!
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Evan Kalinowski
Anyone else notice that the WMR tool is super glitchy rn? I filed 2/3 w/ deps and got the bars, then no bars, then TT152, then nothing. Does the cycle code on ur transcript end in 05? That's usually Wed/Thurs updates, right?
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