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Malik Thomas

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I'm going through this exact same nightmare right now! Been on hold since around 5:45pm about my tax transcript issues, got transferred at 7:15pm, and it's now almost 9:30pm. Reading through all these experiences has been absolutely crucial for keeping me sane - I had no idea about the federal policy requiring agents to work through their entire queue even after closing hours! As someone who's never had to deal with IRS calls before, I was genuinely starting to think I was just listening to elevator music while everyone went home. But learning that being transferred puts you in a specialized department queue (not the general hold system) completely explains why I'm still connected despite it being way past the 7pm cutoff. The community tips about having your SSN, DOB, and that line 24 amount ready have been invaluable - I just grabbed my tax return and wrote down all the key numbers. It's absolutely wild that something as basic as getting tax help requires this level of mental endurance, but seeing so many success stories from people who waited until 8:45-9:15pm is giving me the strength to push through. At this point I've invested nearly 4 hours into this call. Hanging up now would mean starting this entire nightmare from scratch tomorrow, probably with the same wait times. From what everyone's sharing, these evening agents are supposedly the most experienced and can resolve complex issues efficiently since they're not juggling constant new calls. Thanks to this incredible community for all the encouragement and shared knowledge - for anyone else currently suffering through their own IRS hold marathon, we're probably in the final stretch! The fact that so many others have successfully made it through these brutal sessions gives me hope. Let's all hang in there! šŸ’Ŗ

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@cfe58c2efb8d I'm completely new to this community and honestly had no clue what I was getting into with IRS calls! Your experience sounds exactly like what I'm dealing with right now - been on hold since around 6pm about a simple question on my tax return status, got transferred about 45 minutes ago, and it's now past 9pm. This entire thread has been such an eye-opener for me as a newcomer to government phone calls. I had absolutely no idea about the federal policy requiring them to clear queues after hours, or that transfers put you in specialized department queues instead of general hold. That totally explains why we're all still connected! Reading everyone's tips about having documents ready has been so helpful - I just found my tax return and wrote down that line 24 number everyone keeps mentioning. It's honestly mind-blowing that getting basic tax help requires this kind of endurance marathon, but all these success stories are giving me hope to stick it out. You're so right that we've invested way too much time to give up now. From what I'm learning here, these evening agents are supposedly the experienced ones who can actually resolve things efficiently. Thanks for sharing your timeline and encouragement - knowing others are going through this exact struggle right now really helps! We're probably closer to the finish line than we think. Let's hang in there together! šŸ™

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Sunny Wang

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I'm actually going through this exact same situation right now! Been on hold since around 5:20pm about my refund delay, got transferred at 6:45pm, and it's now pushing 9:45pm. Reading through all these experiences has been such a lifeline - as someone completely new to IRS calls, I had no idea about the federal policy requiring agents to work through their entire queue after closing hours! I was genuinely starting to panic thinking I was just sitting here listening to hold music while everyone went home for the night. But learning that being transferred actually puts you in a specific department queue (rather than general hold) totally explains why I'm still connected even though it's way past 7pm. All the community tips about having your SSN, DOB, and that line 24 amount from your tax return ready have been incredibly helpful - I just grabbed my documents and have everything written down and ready to go. It's honestly insane that getting basic tax help requires this kind of marathon endurance, but seeing so many success stories from people who waited until 8:30-9:30pm is giving me the motivation to see this through. At this point I've invested over 4 hours into this call. Starting fresh tomorrow would probably mean going through this entire nightmare all over again with potentially the same brutal wait times. From what everyone's sharing, these evening agents are supposedly more experienced and thorough since they're not dealing with the constant stream of new calls coming in. Thanks to this amazing community for all the encouragement and shared knowledge - for anyone else currently trapped in their own IRS hold hell, we're probably in the home stretch! The fact that so many people have successfully made it through these brutal marathon sessions gives me hope that persistence really does pay off. Let's all hang in there! šŸ’Ŗ

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StarStrider

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@76edea107492 I'm so glad I found this community! I'm completely new here and honestly had no idea what I was walking into when I made my first IRS call today. Your timeline is almost exactly what I'm experiencing right now - been on hold since around 5:30pm about a question on my tax transcript, got transferred around 7pm, and it's now well past 9:30pm. This entire thread has been such an incredible resource for a newcomer like me! I had absolutely no clue about that federal policy requiring agents to clear their queues after closing hours, or that being transferred puts you in a specialized department queue instead of the general hold system. Learning all this from the community has been such a relief - I was starting to think I was just talking to a recording while everyone went home! The tips about having documents ready have been so valuable - I just found my tax return and wrote down that line 24 number after seeing everyone mention it. It's honestly wild that something as basic as getting tax help requires this level of endurance, but reading all these success stories from people who waited until 9pm+ is keeping me motivated. You're absolutely right that we've invested way too much time to give up now. From everything I'm learning here, these evening agents are supposedly the MVPs who can actually resolve things efficiently since they're not juggling new calls constantly. Thanks for sharing your experience and timeline - it really helps knowing others are going through this exact struggle! We're probably almost there. Let's both hang in there! šŸ™

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Has anyone run into issues with cost basis reporting on UTMA accounts? My son's 1099-B has some transactions marked as "basis not reported to IRS" and I'm not sure if I should be calculating the basis myself or if TurboTax handles this differently when using Form 8814.

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Ian Armstrong

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I had the same issue last year. For transactions where basis isn't reported to the IRS, you'll need to enter the cost basis manually whether you're filing separately or using Form 8814. The UTMA custodian should have records of the original purchase prices, but if not, you'll need to contact the brokerage for historical purchase information. TurboTax has a section where you can enter this missing information.

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I went through this exact same situation last year with my two kids' UTMA accounts. You're absolutely correct to be concerned about double taxation - it's a common pitfall that TurboTax doesn't automatically prevent. Here's what you need to do: Delete the UTMA 1099-Bs from your main tax return since you'll be reporting that income through Form 8814. When you complete Form 8814, TurboTax will ask you to enter the investment income information separately, and that's where you'll input the details from those UTMA 1099-Bs. One important thing to verify first - make sure your kids are still eligible for Form 8814. They need to be under 18 (or under 24 if full-time students), and their investment income must be under $11,000. If they had any capital gains over $2,200, be aware that portion will be taxed at your higher tax rate due to the kiddie tax rules. I'd also recommend double-checking the cost basis information on those 1099-Bs. UTMA accounts sometimes have transactions where the basis isn't reported to the IRS, and you'll need to have that information ready when completing Form 8814. The good news is that using Form 8814 often results in lower overall taxes compared to filing separate returns for the kids, especially if your children's investment income is modest. Just make sure you don't accidentally report the same income twice!

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This is exactly the comprehensive guidance I was looking for! Thank you for breaking down all the key points. I just double-checked and both my kids are 16 and 14, so definitely eligible for Form 8814. Their combined investment income is around $4,500, so well under the $11,000 limit. I'm particularly glad you mentioned the cost basis issue - I just looked at their 1099-Bs and sure enough, several transactions show "basis not reported to IRS." I have the original purchase records from when I set up the UTMAs, so I should be able to handle that part. One follow-up question: when I delete those UTMA 1099-Bs from my main return, will TurboTax give me any warnings about "missing" forms that were imported? I want to make sure I'm not accidentally overlooking something important when I remove them.

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Looking at your numbers, I think I see what might be happening. You mentioned your income went from $32k to $46k - while that's still well below the phaseout thresholds others mentioned, there's another factor to consider: your tax liability itself. Education credits can only reduce your tax owed, and some credits like the American Opportunity Credit are partially refundable while others like Lifetime Learning Credit are not. If your overall tax situation changed (maybe more was withheld, or you have other credits), you might have little to no tax liability left for the education credits to reduce. Also, since you're in your 5th year as mentioned in another comment, you've likely exhausted your 4 years of American Opportunity Credit eligibility. The Lifetime Learning Credit has different income thresholds and is calculated differently - it starts phasing out at much lower income levels for single filers. Try running a comparison: temporarily remove your education expenses entirely and see what your refund/tax owed looks like, then add them back. This will show you exactly how much benefit you're actually getting from the credits, even if it's not as much as you expected.

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This is really helpful analysis! I think you might be onto something with the tax liability issue. Now that I think about it, I did have a lot more taxes withheld this year because I switched to a W-2 job from freelance work, so maybe I just don't owe enough tax for the credits to make a difference? The comparison idea is genius - I'm going to try removing the education expenses completely and see what happens to my refund amount. That should tell me if they're actually doing anything or not. And yeah, I'm definitely past the 4-year AOC limit, so I guess I'm stuck with the less generous Lifetime Learning Credit now. Thanks for breaking this down so clearly!

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TommyKapitz

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I had almost this exact same situation last year! The frustrating thing about education credits is that they're "non-refundable" in most cases, meaning they can only reduce the tax you owe, not create a bigger refund. Here's what likely happened: with your income increase to $46k and switching from freelance to W-2, you probably had much more tax withheld throughout the year, so your tax liability is already close to zero or negative. Education credits can't increase a refund beyond what you've already paid in. To test this theory, look at your "Tax Owed" line before applying any credits. If it's already zero or you're already getting a refund, then education credits won't help much regardless of how much you spent on qualified expenses. Also, double-check that FreeTaxUSA is actually calculating the Lifetime Learning Credit (since you mentioned being in 5th year). The software sometimes defaults to trying the American Opportunity Credit first, and when it realizes you've maxed out those 4 years, it should switch to LLC - but you might need to manually tell it to use LLC instead. One more thing: make sure you're including textbooks and required supplies in your qualified expenses, not just what's on the 1098-T!

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Paolo Moretti

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Something missing from this discussion - the tiebreaker rules when both parents live together! When parents who aren't married live together with their children, the IRS has specific tiebreaker rules: 1. First, the parent who provides more than 50% support 2. If that's unclear, then the parent with the higher AGI gets to claim Since you mentioned having the higher AGI and paying "just about everything," you clearly qualify under both criteria. Your ex definitely incorrectly claimed them.

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Amina Diop

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Does this apply even if we weren't living together the ENTIRE year? My ex and I lived together January through September, then I moved out. We share custody now but lived together most of the year.

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I'm dealing with a very similar situation right now and want to share what I've learned from my tax attorney. The penalties your ex could face depend largely on whether the IRS determines it was an honest mistake or intentional fraud. For what sounds like your situation (unmarried parents living together), the IRS will look at who provided more than 50% of the children's support during the year. Since you mentioned paying for "practically everything" and having the higher AGI, you clearly meet the requirements to claim them. When you file your corrected return, your ex will likely receive a CP87A notice requiring her to either amend her return or provide documentation supporting her claim. If she can't substantiate it, she'll have to pay back the child tax credit, earned income credit, and any other dependent-related benefits - which could easily be $4,000+ per child. The accuracy-related penalty is typically 20% of the additional tax owed, but this can sometimes be waived for first-time offenders or if there's reasonable cause. The key is having solid documentation of your support payments ready - keep those utility bills, rent receipts, grocery receipts, medical bills, etc. One thing I learned - file your return as soon as possible. The IRS processes these disputes in the order they're received, and having your documentation ready from the start can significantly speed up the resolution.

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Levi Parker

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This is really helpful advice, especially about filing as soon as possible. I'm curious about the documentation - do you need to save literally every receipt, or are there certain types of expenses that carry more weight with the IRS? Like, would rent and utilities be more important than groceries and clothing purchases? I'm trying to organize my records now and want to make sure I'm focusing on the right things.

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Cedric Chung

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I'm dealing with a similar wash sale situation as a non-resident, and this thread has been incredibly helpful! One thing I wanted to add based on my experience is that you should double-check your 1099-B carefully because some brokerages don't always correctly identify ALL wash sales, especially if you have accounts at multiple brokerages. I discovered that I had wash sales that weren't marked on my 1099-B because I sold shares at one brokerage and bought similar shares at another brokerage within the 30-day window. The wash sale rule still applies in this situation, but the brokerages don't communicate with each other to identify these cross-brokerage wash sales. So even if your 1099-B shows some wash sales, make sure to review all your transactions across all accounts to catch any that might have been missed. You'll still need to report these on Form 8949 with code "W" even if they weren't identified by your brokerage.

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This is such a crucial point that many people miss! I had no idea that wash sales could occur across different brokerages. That's really scary because you could unknowingly violate the wash sale rules and then file incorrectly. How did you even figure out that you had cross-brokerage wash sales? Do you just have to manually compare all your buy and sell transactions across every account you have? That sounds like it could be a nightmare if you're an active trader with multiple accounts.

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Diego Vargas

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You're absolutely right that this can be a nightmare to track manually! I ended up creating a spreadsheet where I listed all my buy and sell transactions from every account, sorted by stock symbol and date. Then I looked for any sells followed by buys of the same (or "substantially identical") security within 30 days before or after the sale. It was tedious, but I found three wash sales that my brokerages missed. One tip that helped was focusing on my loss transactions first - since wash sales only matter when you have a loss, I didn't need to analyze every single trade. I just looked at stocks where I sold at a loss and then checked if I bought them back (at any brokerage) within the wash sale window. For active traders, there are some portfolio tracking software options that can help identify these cross-brokerage wash sales automatically, though I haven't tried them personally. The manual approach worked for me since I only had a moderate number of transactions.

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As a non-resident who went through this exact same wash sale confusion last year, I want to emphasize something that really helped me understand the process: the key is that wash sale rules apply to ALL investors regardless of residency status, but the REPORTING mechanism is what's different for non-residents. Here's what I learned after finally getting it sorted out: 1. Yes, you absolutely must report wash sales as a non-resident 2. The Schedule NEC itself doesn't have wash sale columns because it's designed to receive already-processed totals from Form 8949 3. Form 8949 is where you do all the detailed wash sale reporting with code "W" 4. The adjusted totals from Form 8949 then flow to your Schedule NEC The biggest lightbulb moment for me was understanding that Form 8949 is essentially the "worksheet" where you handle all the complex capital gains/losses calculations (including wash sales), and Schedule NEC is more like the "summary" that takes the final numbers. Also, make sure you understand the basis adjustment aspect - when you mark a transaction as a wash sale on Form 8949, you're not just losing that loss forever. The disallowed loss gets added to the basis of your replacement shares, which will reduce your gain (or increase your loss) when you eventually sell those replacement shares. One last tip: if this is your first time dealing with wash sales as a non-resident, consider keeping extra detailed records. The IRS systems don't always track basis adjustments perfectly across different tax years or residency status changes.

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Ana Rusula

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This is exactly the kind of clear breakdown I needed when I was struggling with this! The way you explained Form 8949 as the "worksheet" and Schedule NEC as the "summary" really clicked for me. I'm curious about your point on keeping extra detailed records - what specific records beyond the standard transaction history would you recommend? I want to make sure I'm documenting everything properly in case I get audited or if my residency status changes in the future.

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