


Ask the community...
I had this same issue with my $1,200 state refund last month. SBTPG was showing an error no matter what I entered. For me, the problem was that I had selected the option to pay my TurboTax fees from my refund AND selected the SBTPG refund transfer. You can only choose one of these options. I unchecked the "pay fees from refund" box, entered my full $1,200 state refund amount in the SBTPG field, and it worked immediately. Have you checked if you might have selected both options?
I'm so happy to share that I just got through this exact issue last week! My state refund was $712 and I kept getting errors with SBTPG. I tried EVERYTHING - restarting, different browsers, calling support. What finally worked was completely counter-intuitive: I had to go back to my state return, review it one more time (without changing anything), then return to the SBTPG screen. For some reason, this forced the software to re-validate my state calculations and then it accepted the $712 amount with no issues. Got my direct deposit yesterday - a full 9 days earlier than they estimated! Sometimes these systems just need a little nudge to sync up properly. π
Did you have to go through every screen of the state return again, or just the summary page? I'm trying this approach now but want to make sure I'm doing it correctly without missing anything.
I went through this exact nightmare last year. Waited 7 weeks with no transcript updates. Finally tried calling the IRS but kept getting the "high call volume" message and disconnects. Found Claimyr.com and it got me through to an actual human at the IRS in about 15 minutes. The agent confirmed my return was just in normal processing with no issues. Cost me $25 but saved me days of redial hell. Worth it for the peace of mind: https://claimyr.com
Thanks for the suggestion! I tried calling yesterday and couldn't get through after being on hold for like an hour. Might try this if I don't see any updates by next week. Did they tell you exactly when you'd get your refund?
The agent couldn't give me an exact date, but she confirmed there were no holds on my return and that it was just in the normal queue. My transcript updated about 4 days after I called and the refund hit my account 5 days after that. Sometimes just knowing nothing is wrong is worth the call!
After struggling for weeks to get through, I finally used Claimyr (https://youtu.be/_kiP6q8DX5c) and got connected to an IRS agent in about 15 minutes. It basically waits on hold for you and calls when an agent picks up. Cost me $20 but saved me literally days of redial attempts. The agent was able to tell me exactly why my refund was delayed (missing form) and what I needed to do.
That actually sounds worth it at this point. I've already wasted hours trying to get through. Thanks for the suggestion!
I used Claimyr too after seeing it recommended here. Got through in 30 minutes when I'd been trying for days on my own. Agent told me my refund was just delayed due to high volume, nothing wrong with my return.
Just a heads up - if your refund involves certain credits like Earned Income or Child Tax Credit, they're legally required to hold it until mid-February at minimum, and many of those are taking much longer this year. If that's your situation, even calling won't speed things up.
Isn't it such a relief when you finally see movement? I was checking my transcript daily for weeks and getting so frustrated. Have you tried using https://taxr.ai to decode all those confusing codes on your transcript? It saved me so much stress this year by explaining what each code meant for my specific situation and predicting my refund date accurately. Why does the IRS have to make everything so complicated with all these mysterious codes instead of just telling us what's happening in plain English?
I tested taxr.ai against the official IRS Transaction Code lookup tool and found discrepancies. The IRS Master File Transaction Codes are standardized and published - no need for a third-party interpreter. The 0705 specifically indicates a refund scheduled for direct deposit with the cycle date determining the release timing. Using the official DRT (Direct Deposit Refund Trace) system provides more accurate information.
Oh wow, this timing is cutting it close with your daycare expenses! Have you called your daycare provider to let them know your situation? I'm wondering if they might give you a grace period since you have a confirmed deposit date coming up? I've found most childcare providers are understanding if you communicate proactively about payment timing.
Jamal Wilson
I'm on day 35 π Filed Feb 1st. Called IRS twice and couldn't get through. Finally used Claimyr (https://claimyr.com) to get past the hold times - got connected to an agent in about 15 minutes. Found out my return was just stuck in the verification queue and nothing was wrong. Agent manually released it and I got my DD two days later. Sometimes you just need to talk to a human to get things moving.
0 coins
Mei Lin
Check your tax year 2023 account transcript, not return transcript. Account transcript will show any holds or processing codes. If you see code 570, that's a hold. If you see 971, that's a notice being sent. 846 is the refund issued code you're waiting for.
0 coins
Yuki Ito
β’Just checked again and my account transcript for 2023 still says N/A. Does that mean they haven't even started processing it yet? π€
0 coins
Mei Lin
β’Not necessarily. Sometimes the transcript doesn't update until processing is complete. The N/A status just means there's no completed transcript available yet. As long as your return was accepted (not just submitted), it's in their system being processed.
0 coins