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Mine just hit about 20 minutes ago! Same DDD as you - 2/24. Last year it took 2 days after my DDD to show up, this year it's right on time. Much better than when I used H&R Block - they always seemed to hold it longer than TurboTax does. Have you checked if there's a pending deposit? Sometimes it shows as pending before it's fully available.
According to the TurboTax support page (https://ttlc.intuit.com/turbotax-support/), deposits can take up to 24 hours after the DDD to appear on your card. Their system updates in batches throughout the day. Most users on TaxTwitter are reporting that 2/24 DDDs are hitting accounts between 2-5pm EST today. You can also check your refund status by texting STATUS to 80202 if you've enrolled in text alerts.
I had this same issue with my $1,200 state refund last month. SBTPG was showing an error no matter what I entered. For me, the problem was that I had selected the option to pay my TurboTax fees from my refund AND selected the SBTPG refund transfer. You can only choose one of these options. I unchecked the "pay fees from refund" box, entered my full $1,200 state refund amount in the SBTPG field, and it worked immediately. Have you checked if you might have selected both options?
I'm so happy to share that I just got through this exact issue last week! My state refund was $712 and I kept getting errors with SBTPG. I tried EVERYTHING - restarting, different browsers, calling support. What finally worked was completely counter-intuitive: I had to go back to my state return, review it one more time (without changing anything), then return to the SBTPG screen. For some reason, this forced the software to re-validate my state calculations and then it accepted the $712 amount with no issues. Got my direct deposit yesterday - a full 9 days earlier than they estimated! Sometimes these systems just need a little nudge to sync up properly. š
Did you have to go through every screen of the state return again, or just the summary page? I'm trying this approach now but want to make sure I'm doing it correctly without missing anything.
Wait, people are paying money just to talk to the IRS? That seems crazy to me. Shouldn't this be a free service our tax dollars already pay for? What's next, paying someone to help us stand in line at the DMV? š¤
It's a trade-off. Time versus money. Some people can't sit on hold for hours. They have jobs. Or kids. Or both. The service costs less than missing work. It's practical for many situations. Not required. Just an option.
Be careful with these! My brother ignored one thinking it was junk mail, and it was like planting a tax audit time bomb. The IRS computers eventually noticed the mismatch between what Santa Barbara reported and what he filed. Six months later he got a CP2000 notice saying he owed additional tax plus interest and penalties. It was only $12 in interest income, but ignoring it cost him over $100 in the end. Dealing with the IRS is like playing chess - you have to account for every piece on the board, no matter how small.
According to the IRS website (https://www.irs.gov/taxtopics/tc403), this is definitely a 1099-INT from a Refund Transfer product. Santa Barbara Bank & Trust (SBBT) is listed on the IRS authorized e-file providers database as a transmitter for many tax preparation companies. If you check box 2 of your previous year's 1040, there should be a code indicating you requested a refund transfer product. The bank is required by law to issue a 1099-INT for any interest over $10, though they often send them for smaller amounts too.
Wow! I'm so impressed with how much you know about this! I got one of these forms last year and just handed it to my accountant without understanding what it was. It's amazing how these little details in the tax system are all connected. Now I feel much more informed about what's happening with my refund behind the scenes!
Haha, I call these the "ghost bank accounts" of tax season! š I've been tracking these for years and can confirm that Santa Barbara TPG has partnerships with at least 7 major tax prep companies. Fun fact: the interest rate they pay on these temporary accounts is actually higher than most savings accounts - around 3.2% last year. The catch? They only hold your money for about a week, so you end up with these tiny interest amounts that are just enough to require reporting but not enough to be meaningful.
Connor O'Reilly
Last year my mom had over $40k in medical expenses from cancer treatment. Her preparer made a mistake on how her insurance reimbursements were reported. The IRS actually caught it and INCREASED her refund by about $2,800! Sometimes errors work in your favor. The whole process took about 8 weeks to resolve, but the IRS was surprisingly helpful. They even assigned her a case worker who walked her through exactly what documentation they needed. It wasn't nearly as scary as we expected.
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Yara Khoury
Keep all your medical receipts. Store them digitally. Back them up. IRS can audit up to three years back. Six years if they suspect substantial errors. Forever if they suspect fraud. Not trying to scare you. Just be prepared. Good preparers help but can miss things. Especially with complex medical situations.
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