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I might be able to offer some insight... My refund followed almost exactly your pattern, but I was a bit concerned when I noticed a one-day delay between when SBTPG received the funds and when they released them. I reached out to my tax preparer, and they explained that there's an additional verification step that happens at SBTPG that wasn't necessary in previous years. This is apparently due to some new anti-fraud measures.
I call this the "tax refund dance" - one step forward, two steps back, spin around, and pray your money appears! πΊπ° But seriously, your timeline is textbook for this season. I filed 1/18, accepted 1/19, SBTPG got it 2/19, and it hit my account 2/21. The SBTPG holding period is actually for verification of the refund against potential offsets - they're making sure the Treasury doesn't pull back the funds before releasing them to you. It's annoying but better than getting the money and then having it yanked back later!
If you're somewhat pressed for time, which it sounds like you might be, calling the IRS directly could potentially be faster than waiting for mail delivery, though it's usually quite difficult to get through. I tried calling for three days straight last month and couldn't get past the hold times. I eventually used a service called Claimyr (https://claimyr.com) that got me connected to an IRS agent in about 30 minutes. The agent was able to verify my identity over the phone and fax the transcripts directly to my lender that same day. It probably saved me at least a week of waiting compared to the mail option.
For mortgage refinancing purposes, have you verified whether your lender requires an official IRS transcript or if they would accept a self-retrieved transcript from the IRS portal? There's a significant distinction between the Record of Account Transcript and the Tax Return Transcript that could impact your approval process. Additionally, did your lender specify which tax years they need to review for your refinance application?
This is actually a really important point. My lender initially rejected my self-printed transcripts and required ones with the official IRS stamp. Regulation Z under TILA specifically allows lenders to require official documentation directly from the IRS rather than taxpayer-provided copies. Saved me a lot of headache knowing this upfront.
I process mortgage applications and can confirm this varies by lender: β’ Some accept self-retrieved transcripts (downloaded PDFs) β’ Others require direct delivery from IRS to lender β’ Most want 2 years of Tax Return Transcripts β’ Self-employed applicants often need 3+ years β’ Some lenders use the 4506-T form to retrieve transcripts themselves Call your loan officer immediately to confirm exactly what format they need and for which years. This is especially critical with your 10-day closing timeline.
According to TurboTax's support page (https://ttlc.intuit.com/turbotax-support/), when you pay preparation fees upfront, SBTPG is not involved in your refund process. You might want to check your bank account - your refund may have already been deposited directly from the IRS. I'd also suggest checking the IRS Where's My Refund tool (https://www.irs.gov/refunds) as an alternative to SBTPG tracking. Just be careful about entering your information correctly.
For future reference, here's what happens with your refund in both scenarios: With fees taken from refund: 1. IRS sends your entire refund to SBTPG 2. SBTPG deducts TurboTax fees plus their own fee ($39-44) 3. SBTPG sends remaining amount to your bank 4. You can track this process on SBTPG website With fees paid upfront: 1. IRS sends your entire refund directly to your bank 2. No SBTPG involvement or account needed 3. You track via IRS Where's My Refund tool The second option typically gets you your money 1-3 days faster and saves you the SBTPG fee. That's why you can't log in - there's no account to access!
This happens more often than people realize. Tax Topic 152 simply means your return is being processed normally. Nothing to panic about. Keep the check for now. Don't spend it. Wait for further instructions. The IRS will send a notice. They'll adjust your refund. The system works slowly but correctly. Document everything. Take photos of the check. Save all correspondence. Be patient.
Just to clarify what others have said - Tax Topic 152 is actually a good sign, not a bad one. It means your return is in normal processing and you're still due a refund (though possibly adjusted). If there was a serious problem, you'd see Tax Topic 151 instead, which indicates a tax offset or debt. I've been tracking my returns carefully for years, and the 152 topic appears on most normal returns at some point in processing.
This reminds me of when I received an Economic Impact Payment after already claiming the Recovery Rebate Credit a few years back. Similar to your CTC situation, but the processing was actually faster than my normal returns. The IRS just adjusted the amount and moved on - much like when you make a simple math error and they correct it automatically. Unlike audit situations where they freeze your entire refund, these credit reconciliations are routine.
Eduardo Silva
Just checked my account and the money is there! π Filed through Credit Karma on Feb 1st, got my DDD of 2/25 last week, and Chase just deposited it tonight (2/24) around 8pm. The IRS "deposit date" is more like a "by this date" promise rather than an exact time. Feels like waiting for a package that says "delivery by Thursday" but sometimes shows up Wednesday evening! So relieved this came through - was starting to think I'd have to subsist on ramen until next week!
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Leila Haddad
Different banks. Different times. Credit unions often faster. Big banks sometimes hold longer. Check your bank's policy. Some release government funds early. Others wait until exact DDD. Call your bank directly. Ask about ACH processing times. Specifically for government deposits. Don't rely on general customer service. Ask for ACH department.
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