IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Eduardo Silva

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Just checked my account and the money is there! πŸŽ‰ Filed through Credit Karma on Feb 1st, got my DDD of 2/25 last week, and Chase just deposited it tonight (2/24) around 8pm. The IRS "deposit date" is more like a "by this date" promise rather than an exact time. Feels like waiting for a package that says "delivery by Thursday" but sometimes shows up Wednesday evening! So relieved this came through - was starting to think I'd have to subsist on ramen until next week!

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Leila Haddad

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Different banks. Different times. Credit unions often faster. Big banks sometimes hold longer. Check your bank's policy. Some release government funds early. Others wait until exact DDD. Call your bank directly. Ask about ACH processing times. Specifically for government deposits. Don't rely on general customer service. Ask for ACH department.

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I might be able to offer some insight... My refund followed almost exactly your pattern, but I was a bit concerned when I noticed a one-day delay between when SBTPG received the funds and when they released them. I reached out to my tax preparer, and they explained that there's an additional verification step that happens at SBTPG that wasn't necessary in previous years. This is apparently due to some new anti-fraud measures.

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Melina Haruko

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I call this the "tax refund dance" - one step forward, two steps back, spin around, and pray your money appears! πŸ•ΊπŸ’° But seriously, your timeline is textbook for this season. I filed 1/18, accepted 1/19, SBTPG got it 2/19, and it hit my account 2/21. The SBTPG holding period is actually for verification of the refund against potential offsets - they're making sure the Treasury doesn't pull back the funds before releasing them to you. It's annoying but better than getting the money and then having it yanked back later!

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Heather Tyson

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If you're somewhat pressed for time, which it sounds like you might be, calling the IRS directly could potentially be faster than waiting for mail delivery, though it's usually quite difficult to get through. I tried calling for three days straight last month and couldn't get past the hold times. I eventually used a service called Claimyr (https://claimyr.com) that got me connected to an IRS agent in about 30 minutes. The agent was able to verify my identity over the phone and fax the transcripts directly to my lender that same day. It probably saved me at least a week of waiting compared to the mail option.

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Raul Neal

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For mortgage refinancing purposes, have you verified whether your lender requires an official IRS transcript or if they would accept a self-retrieved transcript from the IRS portal? There's a significant distinction between the Record of Account Transcript and the Tax Return Transcript that could impact your approval process. Additionally, did your lender specify which tax years they need to review for your refinance application?

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Jenna Sloan

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This is actually a really important point. My lender initially rejected my self-printed transcripts and required ones with the official IRS stamp. Regulation Z under TILA specifically allows lenders to require official documentation directly from the IRS rather than taxpayer-provided copies. Saved me a lot of headache knowing this upfront.

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I process mortgage applications and can confirm this varies by lender: β€’ Some accept self-retrieved transcripts (downloaded PDFs) β€’ Others require direct delivery from IRS to lender β€’ Most want 2 years of Tax Return Transcripts β€’ Self-employed applicants often need 3+ years β€’ Some lenders use the 4506-T form to retrieve transcripts themselves Call your loan officer immediately to confirm exactly what format they need and for which years. This is especially critical with your 10-day closing timeline.

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According to TurboTax's support page (https://ttlc.intuit.com/turbotax-support/), when you pay preparation fees upfront, SBTPG is not involved in your refund process. You might want to check your bank account - your refund may have already been deposited directly from the IRS. I'd also suggest checking the IRS Where's My Refund tool (https://www.irs.gov/refunds) as an alternative to SBTPG tracking. Just be careful about entering your information correctly.

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Mason Kaczka

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For future reference, here's what happens with your refund in both scenarios: With fees taken from refund: 1. IRS sends your entire refund to SBTPG 2. SBTPG deducts TurboTax fees plus their own fee ($39-44) 3. SBTPG sends remaining amount to your bank 4. You can track this process on SBTPG website With fees paid upfront: 1. IRS sends your entire refund directly to your bank 2. No SBTPG involvement or account needed 3. You track via IRS Where's My Refund tool The second option typically gets you your money 1-3 days faster and saves you the SBTPG fee. That's why you can't log in - there's no account to access!

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Chloe Harris

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This happens more often than people realize. Tax Topic 152 simply means your return is being processed normally. Nothing to panic about. Keep the check for now. Don't spend it. Wait for further instructions. The IRS will send a notice. They'll adjust your refund. The system works slowly but correctly. Document everything. Take photos of the check. Save all correspondence. Be patient.

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Diego Mendoza

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Just to clarify what others have said - Tax Topic 152 is actually a good sign, not a bad one. It means your return is in normal processing and you're still due a refund (though possibly adjusted). If there was a serious problem, you'd see Tax Topic 151 instead, which indicates a tax offset or debt. I've been tracking my returns carefully for years, and the 152 topic appears on most normal returns at some point in processing.

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This reminds me of when I received an Economic Impact Payment after already claiming the Recovery Rebate Credit a few years back. Similar to your CTC situation, but the processing was actually faster than my normal returns. The IRS just adjusted the amount and moved on - much like when you make a simple math error and they correct it automatically. Unlike audit situations where they freeze your entire refund, these credit reconciliations are routine.

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