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When my wife and I were in this exact situation (her WMR disappeared after showing TT152), we spent DAYS trying to get through to the IRS. After 20+ failed attempts, I used Claimyr (https://claimyr.com) and got connected to an agent in about 15 minutes. Turns out her return was just going through an additional verification step because of the credits claimed, but nothing was wrong. The agent even gave us an estimated completion date. Totally worth it instead of stressing for weeks.
For real? I've been trying to call them for days but can't get through. Might have to try this if we don't see any updates by next week. Thanks for the tip!
I work in tax preparation (not for the IRS) and see this all the time. The Where's My Refund tool runs on a completely different system than the actual processing department. When returns move between processing stages, WMR often temporarily loses the data connection. The fact that your return is showing info while hers isn't actually suggests hers might be moving forward faster. Tax Topic 152 just means a refund is expected - it's a generic message.
Anyone know if they're still doing those random reviews? My sister filed in January and just got her refund yesterday after a "random review" that took 10 weeks.
Paying off some credit cards and putting the rest in savings. Being responsible this year lol
There's an important distinction between processing date and cycle code that might help explain what you're seeing. The processing date is often just a placeholder, while your cycle code (which should be visible on your transcript - it's an 8-digit number ending in 01-05) actually determines when updates happen. Have you checked what your cycle code is? If it ends in 05, you're on the weekly update schedule which typically happens Thursday night/Friday morning. If it ends in 01-04, you're on daily updates. This would explain your previous patterns of Sunday deposits after Thursday/Friday updates.
My experience with amended documentation compared to regular returns is quite different from what most people describe. Last year, I filed a regular return on February 10th and received my refund on February 27th. This year, I filed on February 5th but had to submit amended documentation on February 7th, and I didn't receive my refund until March 12th. That's nearly two extra weeks of processing time. I've spoken with several tax professionals who confirmed that any amended paperwork typically adds 7-14 days to processing time, regardless of what the processing date shows on your transcript.
Got my CTC deposit yesterday after amending my return too. Here's what worked for me: I called Jackson Hewitt directly and asked them to check if my amendment was transmitted correctly. They confirmed it was and gave me a specific timeframe. I also made sure to check my transcript for code 846 which indicates a refund date. The deposit hit my bank account exactly on that date. Don't forget to check if you have any offsets that might reduce your expected amount - I almost panicked when I saw a slightly lower number until I remembered my state tax offset.
Could you maybe clarify something for me? I'm a bit confused about how the Serve card works with tax deposits. Does Jackson Hewitt automatically set you up with that, or did you choose it specifically? I'm sort of wondering if different deposit methods affect timing at all. My direct deposit to my regular bank account seems to be taking forever...
Jasmine Quinn
I was in the same boat last week and kept getting the automated message when calling the regular IRS number. So frustrating! According to the IRS.gov website wait times are 45+ minutes this time of year. I used Claimyr (https://www.claimyr.com) and got through to an actual IRS agent in about 15 minutes who confirmed my refund was approved but just waiting for final processing. Worth every penny not to waste hours on hold.
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Oscar Murphy
Have you checked your transcript for any codes? Sometimes your account transcript will show pending actions before the WMR tool updates. And did the representative mention anything about PATH Act delays if you claimed certain credits? I'm slightly worried because I'm at day 19 and still nothing showing on my transcript, which seems unusual compared to previous years when I could at least see that my return was received.
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