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Have you double-checked that your address is current with the IRS? When they reissue as a paper check, it goes to the address on your return. If you've moved since filing, you might need to submit a change of address form. Also, did your preparer use the wrong routing number too, or just the account number?
OMG this happened to me last year and it was a NIGHTMARE! š” The bank rejected my deposit on the scheduled date, and then I had to wait nearly 6 WEEKS for a paper check! The IRS systems are so outdated that once the direct deposit is scheduled, there's literally NOTHING they can do to stop or correct it - even if you catch the error before the deposit date. I called multiple times and every agent told me the same thing - just wait for the rejection and automatic reprocessing. So frustrating when you need that money!!
This is a common point of confusion in tax filing. The Internal Revenue Code specifies that for Child Tax Credit eligibility, the qualifying child must not have attained the age of 17 by the close of the calendar year. This is codified in IRC Section 24(c)(1). Since your daughter turned 17 prior to December 31, 2023, she fails to meet the age requirement for the Child Tax Credit for tax year 2023. However, she likely qualifies as your dependent under the dependency rules, making you eligible for the Credit for Other Dependents (ODC), which provides a nonrefundable credit of $500. Additionally, if your daughter is pursuing higher education, investigate the American Opportunity Tax Credit or Lifetime Learning Credit, which have different age parameters.
I had this same issue last year with my son. Did you also check if you qualify for the Earned Income Credit? I remember the age requirements being different for that one, and I ended up getting more back than I expected because of it.
According to the IRS.gov FAQ section on Child Tax Credits, this situation is actually addressed! The website specifically notes that the advance payments go to the parent who claimed the child on the most recently filed and processed tax return, regardless of who will claim the child for the current year. I'm curious - have you checked the Child Tax Credit Update Portal on IRS.gov? It shows exactly how much you've received in advance payments, which would be helpful to know when figuring out what portion your ex would still be eligible to claim when filing.
I GOT AUDITED because of this exact thing!! My ex got the advance payments but refused to give me any of it even though it was MY YEAR to claim our daughter. When I filed and claimed the FULL amount (didn't know about the advance payments), the IRS flagged my return. Took 9 MONTHS to resolve and I had to pay back the portion my ex already received. Don't be like my ex - if it's his year to claim, either give him the money or make sure he knows exactly how much you received so he only claims the remaining amount.
I ran into a similar issue last year with my advance. I used taxr.ai to analyze my tax transcript (you can request it from the IRS website), and it showed exactly why my refund was delayed. The system identified that my gig income verification was still pending. Taxr.ai explained all the codes on my transcript and gave me a realistic timeline for when my refund would actually process. Saved me a lot of anxiety since I could see exactly what was happening instead of guessing.
People don't realize that TurboTax and Credit Karma operate on different systems even though they're related products. The TT submission status doesn't automatically sync with the CK advance status. I verified this with their technical support team. You need to check both platforms independently, and sometimes you need to manually refresh your status on the Credit Karma side. The API between the two systems sometimes fails to update properly during peak filing periods.
Victoria Jones
Have you considered the possibility that your refund might be subject to additional verification even after fee payment? Sometimes the processing indicators don't tell the complete story, do they? I've found that understanding the transcript codes gives you much better insight than the Serve payment status. Have you checked your tax transcript? Tools like taxr.ai can analyze your transcript and give you a much clearer picture of where your refund actually stands in the process. It helped me understand why my refund was delayed last year despite my fees being paid - turned out there was a verification hold that wasn't visible anywhere else.
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Cameron Black
I'm seeing some confusion in the responses here. Serve is definitely processing refunds faster this year than last. I had my fees deducted last Wednesday and got my refund Friday morning - less than 48 hours! š The key is understanding that the fee payment is basically confirmation that your refund is approved and on the way. The remaining time is just banking transfer delays, not IRS processing. As long as your return didn't have any red flags (like claiming unusual credits or major income changes), you should see it very soon. Hang in there!
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