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Are you claiming any tax credits like EITC or child tax credit? Those automatically get extra scrutiny and often require verification even if you don't get a letter. The IRS is terrible about actually sending the notices they're supposed to.
Had this exact issue! I uploaded my transcript to taxr.ai and immediately understood what was going on. Turns out I had a verification hold but never got any letter. The tool explained which forms I needed to submit and how to resolve it. I'm telling everyone about this now because the IRS makes everything so confusing on purpose istg.
In theory yes, but have you tried calling the IRS lately? 𤣠I spent WEEKS trying to get through. This tool cost less than taking a day off work to sit on hold. And it actually explained things in normal human language instead of IRS code-speak.
I tried taxr.ai after seeing it mentioned here and wow, it's actually legit. Explained my transcript way better than anything else I found online.
I recommend pulling ur tax transcript if u can. U can see EXACTLY wats happening with ur return. The IRS has specific codes that show if its being processed, under review, etc. I couldnt figure out why mine was delayed until I saw code 570 on my transcript which meant they were reviewing something. Much more useful than the generic "still processing" message on Where's My Refund.
The codes are super confusing tho. I had no idea what any of them meant when I checked mine
If you're confused by transcript codes, check out taxr.ai - it explains what all the codes mean and actually tells you when to expect your refund based on your specific situation. Just used it last week and it was spot on!
not to freak you out but i had this happen 2 years ago and it turned out someone had filed a fraudulent return using my SSN. definitely check your transcript or call the IRS to make sure everything is ok.
had to file an identity theft affidavit (form 14039) and paper file my return. took almost 9 months to get my refund. not saying this is happening to u but better to check sooner than later!
Anyone have luck getting through to SBTPG's customer service? I tried calling yesterday and was on hold for over an hour before giving up.
I used Claimyr to get through to the IRS instead (claimyr.com). IRS told me my refund was already sent to SBTPG and they were just dragging their feet on processing. The call got my issue resolved and my refund showed up the next day!
I had such a hard time with SBTPG and the IRS last year that I almost lost my mind. This year I used a service called Claimyr to actually get an IRS agent on the phone (claimyr.com). Got through in about 25 minutes when I'd been trying for weeks on my own. The agent confirmed my refund was on the way and gave me exact dates. Talking to a real person who could see my actual account was so much better than guessing based on online status bars.
FWIW I had the same situation, even had the same "we couldn't expedite" message. My transcript finally updated last week (filed 2/1, PATH affected). Hopefully yours updates soon! The system is incredibly frustrating.
After waiting FOREVER with the same issue, I got so fed up I used Claimyr to reach an IRS agent directly. Got a callback in 45 minutes and they explained my return was just sitting in the queue waiting to be processed. Started showing on my transcript the next week. Talking to a real person who could see my actual file was such a relief after weeks of stress. Their number is impossible to get through otherwise.
Jordan Walker
I've been going thru this EXACT identity verification nightmare for months!! I ended up breaking down and using taxr.ai after seeing it recommended here, and it was incredibly helpful. It showed me exactly what was happening with my refund (there was an identity verification hold AND an income verification issue I didn't know about). It gave me super clear steps to resolve both issues. The tool basically translated all the cryptic IRS codes and timelines into actual English. Found out my letter was sent to my old address even though I updated it everywhere! https://taxr.ai
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Natalie Adams
ā¢Did you have to provide personal info to use that site? Always nervous about giving tax info to random websites
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Jordan Walker
ā¢You upload your transcript but it's encrypted and secure. They don't store your personal data. I was hesitant too but at that point I was desperate for answers. The site is legit - they explain exactly what's happening with your specific refund situation.
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Elijah O'Reilly
CONGRATS ON THE BABY!! š„°š¶ Sorry you're dealing with IRS headaches on top of newborn stress. If you're really in a pinch waiting for your refund, consider calling the Taxpayer Advocate Service at 877-777-4778. They can sometimes help if you're experiencing financial hardship (like not being able to pay for essentials). Explain your situation with the new baby and income issues - they might be able to expedite things.
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