IRS

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The IRS is absolutely SWAMPED with these verification issues right now. I'm a tax preparer and about 60% of my clients are having to verify their identity this year - way more than usual. They're short-staffed and overwhelmed with the verification requests. Best bet is to go to a local office in person if possible.

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Libby Hassan

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Why is it happening so much this year? Is there more fraud or something?

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Combination of things - tons of identity theft during the pandemic, stimulus payment fraud, plus the IRS implemented new security measures this year. The system flags WAY more returns as potentially suspicious now.

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Levi Parker

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Tip from someone who finally got this resolved: if you have a tax professional who prepared your return, they might be able to call the Practitioner Priority Line on your behalf. They have access to a different phone system than we do. My accountant called and got this fixed in one day after I struggled for weeks.

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Check for an 846 code on your transcript - that's the refund issued code. Once you see that with a date, you'll know exactly when your money is coming. The 570/971 combo without an 846 means you're still in verification, but now that your wages are showing up, the 846 should appear soon!

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Molly Hansen

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I've learned that all the IRS codes seem scary but are mostly just normal processing steps. The system is ancient and inefficient but it does (usually) work eventually. Your case sounds like standard income verification that's now complete. Deep breaths - your money is coming soon!

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$6,960 refund for 2024 taxes still processing after 3 months despite using IP PIN - Single filer seeking answers

I filed my taxes back in April for the 2023 tax year and I have an Identity Protection PIN that I use every time I file. I was expecting a refund of about $7,960.00 but when I check the IRS website or the IRS2Go app, all I get is "Your tax return is still being processed. A refund date will be provided when available. For more information about processing delays, please see our Refund Frequently Asked Questions." When I log into my IRS Account online at sa.www4.irs.gov and look at my Tax year 2024 return information, I can see that my return status shows: - Return: Received ? - Refund: Approved ? - Refund Sent: ? Under all this it just says "Your tax return is still being processed. A refund date will be provided when available." Then there's some standard text about "Please Note: For refund information, please continue to check here, or use our free mobile app, IRS2Go. Updates to refund status are made no more than once a day." My personal tax information shows: - Tax Year: 2024 - Filing Status: Single - Expected refund amount: $6,960.00 It's been almost 3 months now and nothing has changed. I've checked my transcript but there's no update. Has anyone else with an IP PIN experienced delays like this? I've tried calling but can't get through to anyone. I'm starting to worry that something's wrong with my return. Is having an Identity Protection PIN causing this delay? Should I be concerned that my refund is stuck in processing for this long?

Zoe Wang

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This might sound crazy but did you accidentally claim any pandemic-related credits? The IRS is heavily scrutinizing those and it could explain the delay, especially combined with an IP PIN.

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I was stuck in IP PIN verification hell for months before I finally got a callback from an IRS agent through claimyr.com. The agent found an issue that was never gonna resolve itself without intervention. Talking to someone directly was the only thing that fixed my situation and got my refund released. Worth every penny when you consider I was waiting on a $6k refund.

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Filed March 15, refund delayed 2 months - IRS identity verification tool rejects me, rep says verification letter is coming

Filed electronically on March 15th and got accepted the same day. Its now almost 2 months later and my transcripts are still completely blank. Where's My Refund tool hasn't moved at all. I finally managed to get through to the IRS yesterday to ask questions and the representative told me that my refund is delayed because I need to verify my identity. When I tried to use the online identity verification tool on the IRS website, I just get a message saying "We are not able to provide assistance to you via the identity verification tool." I've attached a screenshot of exactly what I'm seeing when I try to verify my identity. The page says: "We are not able to provide assistance to you via the identity verification tool. If you've already filed, processing usually takes 21 days (electronic returns) or six weeks (paper returns). To check the status of your refund go to: Where's My Refund OR Download our free IRS2Go app If you've filed an amended return, processing usually takes up to 16 weeks. To check the status of your amended return, go to Where's My Amended Return For information on identity theft, see the IRS Identity Protection Guide For other tax related information, visit IRS.gov" The date on the screenshot shows March 02, 2025. The IRS rep said she was typing up a verification letter while I was on the phone with me and that I'd receive it in the mail. But she couldn't tell me how long that would take or what I'm supposed to do after that. Has anyone dealt with this situation? What comes next and how much longer will this drag on? I'm getting really worried since it's been almost 2 months and I still can't get any clear information about my refund.

Pro tip: while you're waiting for the verification letter, make sure you have the documents you'll need to verify ready to go. You'll need your previous year's tax return, the current return info, photo ID, and possibly utility bills or other proof of address. That way you're ready as soon as the letter arrives.

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i feel ur pain... i'm in literally the exact same situation except i filed back in february. the whole system is just a complete dumpster fire 😩

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Anybody else notice how they can magically process your payment in 2-3 business days but need a year to process anything that benefits you? 🤔 system

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Emily Sanjay

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Facts šŸ’Æ

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It's by design. They have every incentive to take your money quickly and as little incentive as possible to give it back.

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I work in tax resolution and see this all the time. The IRS is required by their internal policies to give maximum timeframes, but identity verification usually takes 6-12 weeks in practice. If you want to speed things up, call the number on your notice and request to verify over the phone, or make an appointment at your local Taxpayer Assistance Center. Both options can resolve verification in a single day rather than waiting for mail correspondence.

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