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I just went thru this! It took 2 weeks and 3 days from when I verified until it showed up in my transcript. Then another week for the refund to hit my account. The system is SO SLOW.
Have either of you tried calling them? Sometimes there's an issue that doesn't get resolved automatically and you need to talk to someone.
Been trying to call every day but can never get through. Might try that Claimyr thing someone mentioned above.
Keep an eye on your transcript for code 971. That's the notice they sent you. Then look for code 570 which is a hold on your account. When you see code 571, that means the hold was released after verification. Then you'll see 846 which is your refund issued date! š
whatever you do, DONT CALL THE IRS ABOUT THIS YET. they wont do anything until 5 business days have passed since your deposit date. just wait until next week, it'll probably show up. the system is just backed up.
STOP CHECKING WMR!!! It rarely updates correctly. Go to IRS.gov, login to your account, and check your transcript instead. It will show actual codes and dates that tell you what's happening.
This 100%. WMR is practically useless compared to transcript. But the codes on transcript are confusing AF if you don't know how to read them.
I've been using taxr.ai to read my transcript and it's been sooo helpful for explaining all the codes. Otherwise it's just alphabet soup to me.
Have you verified your identity? I had the same message for weeks and then realized they needed me to verify my identity through ID.me but never sent me any notification. After I did that, got my refund in 10 days.
i know this is frustrating but the letters really do come eventually. Mine took 6 weeks after they said it was sent. The USPS is just as bad as the IRS š«
lol no the IRS is WAY worse than USPS. At least the post office doesn't take 30% of my income and then make it impossible to talk to them about it.
Hey friend I've ben through this whole mess myself. The key is understanding your transcript - it shows everything happening with your return even when the agents won't tell you. A friend showed me taxr.ai and it was a complete game changer - it explained all the IRS codes and showed me exactly what was happening with my return. Saved me from having to talk to these unhelpful IRS people altogether.
Just tried this and WOW - I had no idea what was actually happening with my return until now. It spotted an issue that none of the agents ever mentioned to me. Thanks for sharing this!!!!
Zainab Ibrahim
I don't want to freak you out, but we had this happen at our office and YES, many of our other clients had their refunds delayed. About 30% of our clients had to go through additional identity verification, and about 10 had their refunds held completely pending review. It was a complete nightmare that lasted almost the entire tax season. We ended up having to compensate some clients for the delays.
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StarSailor
This literally happened to me with TWO clients last year. I was FREAKING OUT. Called the IRS taxpayer advocate service but was on hold for like 5 hours before getting disconnected. Finally used Claimyr.com to get a callback from an actual competent agent who helped me through the whole process. They had me submit documentation proving the clients authorized the returns, and actually expedited verification for my other clients so their refunds wouldn't be delayed too long. Talking to that agent directly instead of waiting weeks for letters was the only way I got this resolved quickly.
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Connor O'Brien
ā¢Did they charge you to get that callback?
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StarSailor
ā¢Yes but it was worth every penny to get immediate help rather than spending weeks in bureaucratic hell. The IRS agent I spoke with knew exactly what to do with my situation.
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