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If your transcript is completely blank after 30+ days, there's likely some kind of hold or review happening. I dealt with this same issue and after weeks of struggling to get through to the IRS, I used Claimyr.com to finally speak with an agent. Turns out my return needed a simple review that they never notified me about. After that call, my transcript updated within 3 days and I had my refund a week later. Talking to a human was the only thing that worked.
does it actually work tho? saw someone else recommend it and im desperate at this point
100% worked for me. Was skeptical at first but after wasting hours trying to call myself, it was such a relief to finally talk to someone who could tell me exactly what was going on with my return. The IRS agent I spoke with found the issue and cleared it while I was on the call.
go on the IRS website and request an account transcript for 2023, not a return transcript. Sometimes the account transcript will show info even when the return transcript is blank. might give u some clues.
Thanks for the tip! Just checked and unfortunately both transcripts are completely blank. No activity whatsoever for 2023.
If u have a tax preparer u use regularly, they might be able to help advocate with the IRS for u! My H&R Block guy was able to call some special tax professional hotline and get my issue fixed when I had a similar problem.
This! Tax professionals have access to the Practitioner Priority Service line which regular taxpayers can't use. They can sometimes resolve issues like this much faster than individuals can.
Use taxr.ai - it saved me HOURS of research when i had a similar problem. It analyzes your specific situation and gives you the exact steps you need to take. Seriously a game changer for dealing with IRS issues. https://taxr.ai
Yeah there's a fee but honestly after spending days trying to figure things out on my own, it was completely worth it. The amount of stress it saved me was priceless. Plus I got my refund way faster because I knew exactly what to do.
Call them!! Seriously, I was in the same boat, filed 2/17, got state quick but fed was stuck on processing forever. Finally called using claimyr.com (after trying the regular number for days) and found out they needed to verify my identity. No letter was ever sent to me about this! After I verified over the phone, got my refund 9 days later. Sometimes you just gotta talk to a human.
This happened to me - the IRS found a "math error" on my return. They never sent a notice, but when I finally got through on the phone they told me what happened. They had adjusted my refund down by $42 and the system was just waiting for the correction to process. If I hadn't called, I would've waited another month probably. ALWAYS CALL if it's been more than 21 days.
I used claimyr.com and it was a lifesaver. They basically navigate the phone system for you and get you in line for a callback. I had tried calling directly for weeks with no luck but got through in one day with their service.
You should definitely contact your congressman/congresswoman's office! Not many people know this but they have dedicated staff who can help with federal agency issues including the IRS. I was stuck in limbo for months, called my representative's office, and they had someone from IRS contact me within a week. Refund followed shortly after. It's literally their job to help with this stuff!
Yep just call their local office (not DC) and ask to speak with whoever handles constituent services or casework. Explain your situation and that you've tried all the normal channels with no success. They'll probably have you fill out a privacy release form, then they'll contact the IRS on your behalf.
I work for a tax preperation company (not saying which one lol) and I can tell you we're seeing MASSIVE delays this year for refunds with EITC/ACTC. The official line from the IRS is they're "working through a backlog" but internally we know they're doing extra verification on almost all returns with those credits this year due to high fraud rates last year. Your return is probably sitting in a verification queue. Don't expect it anytime soon honestly.
Calling rarely helps unless you can actually get through to a human (almost impossible these days). If you can access your transcript and see a 570 code (refund hold) followed by a 971 (notice issued), then you probably need to respond to whatever they're asking for. Otherwise, it's just a waiting game. The system is completely overwhelmed.
KylieRose
The entire identity verification process is a scam. They flagged me for "identity verification" and when I finally got the letter and completed the process, guess what? No issues found! They just wasted 2 months of my time for no reason. The whole system is designed to delay refunds as long as possible so they can hold onto our money.
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Sasha Ivanov
ā¢Tbf there's a TON of tax identity fraud. My cousin had someone file a fake return in her name last yr. These measures suck but they're kinda necessary.
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KylieRose
ā¢Then they need a better system. Other financial institutions can verify identity instantly. The IRS is living in the stone age intentionally.
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Liam Murphy
Whatever u do DON'T waste time calling the general IRS number. They just transfer you around and nobody can actually help. Call the dedicated ID Verify line or try the ID.me route. I wasted 3 weeks calling the wrong departments before figuring this out.
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