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Pro tip for anyone still waiting: Instead of calling the IRS main line and waiting forever, I used Claimyr.com last week and got through to an actual agent in about 15 minutes. They confirmed my return was processing normally and explained why my bars had disappeared. Saved me hours of being on hold and the stress of not knowing what was happening. Here's a video showing how it works: https://youtu.be/_kiP6q8DX5c
Absolutely! I was skeptical too, but it connected me right away. The IRS agent was able to see exactly what was happening with my return and gave me peace of mind. Way better than the 3+ hour waits I was dealing with before.
The Tax Topic 152 message is actually normal - it just means your return is being processed and a refund will be issued (assuming everything checks out). The bars disappearing is also super common during busy season. The IRS systems are ancient and can't handle the volume, so the WMR tool gets weird. Glad you finally got your date!
I was in your exact shoes last tax season - trying to find a CPA who understands Medicaid waivers was like searching for a mechanic who specializes in 1950s Italian motorcycles! Finally found someone through the Caregiver Support Network in Lexington. She helped me exclude $23,400 in qualified payments that my previous accountant had incorrectly included as taxable income. Such a relief to have someone who actually understood the rules!
According to the IRS.gov page on Notice 2014-7 (https://www.irs.gov/individuals/certain-medicaid-waiver-payments-may-be-excludable-from-income), you should look for a CPA with experience in "Medicaid Home and Community-Based Services Waivers." The Kentucky Primary Care Association website has a resource directory that includes tax professionals: https://www.kypca.net/resources/. I've bookmarked several YouTube videos explaining the tax implications that I can share if you'd like more information before meeting with a CPA.
I had exactly the same issue last year and waited exactly 9 days with my money already in my account but WMR still showing processing. I tried calling the IRS to make sure everything was actually finalized (was worried they might take the money back!) but couldn't get through after 127 minutes on hold. Finally used Claimyr (https://claimyr.com) and got connected to an agent in 18 minutes who confirmed everything was complete on their end and the WMR tool just hadn't caught up yet. Saved me hours of waiting and worrying about whether my case was actually closed.
Did you have to pay for that service? I'm feeling anxious about my refund status too, but I'm not sure about paying for something when I could just keep trying to call for free. Was it really worth it?
Not the original commenter, but I've used Claimyr twice and it was 100% worth it. Think about how much your time is worth - spending hours redailing vs getting through in minutes. Plus the peace of mind knowing exactly what's happening with your money!
WMR is notoriously unreliable during peak filing season. Many taxpayers experience this disconnect between actual deposit and status updates. Always verify deposit dates on your transcript (cycle code 20240905) rather than relying on WMR. The IRS prioritizes payment processing over status updates. Check your account transcript for TC 846 code - that's your actual refund issued confirmation. The status tool is simply the last priority in their workflow.
If you need immediate clarification about your specific refund timeline, calling the IRS directly is your best option. I've had success using Claimyr to get through to an agent quickly. Their service connects you to an IRS representative without the typical hold times. The agent can confirm exactly when your funds were or will be released to your bank. Check them out at https://claimyr.com if you're tired of waiting on hold.
I've found alternative ways to track SBPTG processing: ⢠Join the SBTPG Facebook group where people post real-time updates ⢠Call your bank's automated system for pending deposits ⢠Check the IRS2Go app for status changes ⢠Monitor the Where's My Refund tool for the final confirmation Must say I'm impressed with how methodically you're approaching this. Most people just check WMR and get frustrated.
Mateo Lopez
It's like your money is stuck in a traffic jam on the financial highway! I'm in the same boat with a 2/26 DDD, SBTPG, and Capital One. Called SBTPG yesterday and they confirmed they received it but said there's a "standard processing period" before they send it to my bank. The representative assured me this is normal and not something to worry about. Think of it like ordering something online - the tracking says "shipped" but it still takes time to reach your doorstep.
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Aisha Abdullah
You might want to try checking your SBTPG account directly if you haven't already. In my experience, sometimes the funds are actually released but there's a delay in the bank posting it. I would suggest possibly calling Capital One as well, as they might be able to see pending deposits that aren't visible to you yet. I believe most banks typically process ACH transfers within 1-3 business days, so you're likely still within the normal timeframe.
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