IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Emma Johnson

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Isn't it interesting how they expect us to navigate their complex systems while making it so difficult to do so? Why would they design a process where you need a code from a letter that hasn't arrived yet to make an appointment? The appointment system was redesigned after COVID to reduce walk-ins, but it created these circular dependencies. You need an appointment to resolve issues, but you need a notice code to get an appointment, but sometimes the issue is that you haven't received the notice yet.

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Liam Brown

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The deadline for resolving most IRS notices is 30 days, compared to the DMV where you might have 60-90 days to respond. I'd suggest calling the Taxpayer Advocate Service at 877-777-4778 ASAP. Unlike regular IRS lines, they can sometimes override the appointment system if your case is time-sensitive or causing financial hardship. I had to do this last tax season when I was facing an incorrect levy and couldn't get an appointment for 5 weeks.

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Noah Lee

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OMG the Taxpayer Advocate saved me last year!! I was literally about to have my wages garnished over a mistake THEY made and couldn't get anyone on the phone. I was so stressed I couldn't sleep for days! 😭 Called the Advocate and they fixed it within a week. Definitely worth trying if you're desperate!

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Has anyone considered the Automated Collection System versus the Taxpayer Advocate Service in this scenario? The ACS might be more appropriate if this is related to a Collection Due Process hearing rather than a standard examination issue. The routing determinants would depend on which Master File cycle generated the notice.

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I went through this last month! Here's what worked for me: 1. First, check your Where's My Refund tool daily (preferably early morning when it updates) 2. If no update after 7 days from verification, pull your tax transcript 3. Look specifically for code 570 (hold) followed by 571 (release) 4. If you see 570 but no 571 yet, wait another week 5. If still no update, then call the IRS at the specific number for refund inquiries: 800-829-1954 6. When calling, have your filing status, exact refund amount, and SSN ready 7. Request they check for any additional verification needed The name error might have triggered the initial verification, but shouldn't cause additional delays now that you've verified.

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The community wisdom on this is pretty consistent: name mismatches with the Social Security database will trigger verification, but once verified, processing resumes normally. What most people don't realize is that the IRS and SSA databases sync on different schedules, and the IRS uses multiple validation points (SSN, DOB, name) with different tolerance levels for each. Technical term for this is "entity validation threshold" in their processing architecture. I wouldn't worry too much unless you pass the 60-day mark post-verification.

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Natalie Chen

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I went through this exact scenario last month. Here's what worked for me: Step 1: I checked the e-file status through my tax software (not WMR) to confirm it was actually accepted by IRS. Step 2: I waited until exactly 21 days had passed (IRS standard processing time). Step 3: I called IRS early morning (right when they opened) and after several attempts got through. Step 4: The agent confirmed my return was in processing but flagged for "verification" - nothing serious. Step 5: My transcript appeared online 3 days later, and refund deposited the following week. So frustrating that the systems don't talk to each other better, but hang in there!

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This verification process is actually part of the Return Review Program (RRP) that many taxpayers encounter. The IRS implemented enhanced verification protocols in 2020 that continue today. An important distinction: verification is NOT an audit - it's simply automated or manual review of specific elements before processing continues.

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Wait, so they can just randomly select returns for "verification"? Does this happen more with certain types of returns? I claimed medical expenses too and now I'm worried this will delay my refund even more. Is there a way to know if you've been selected for this verification thing??

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Nick Kravitz

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According to the IRS operations page (https://www.irs.gov/newsroom/irs-operations), they're currently experiencing higher than normal processing times. The transcript system specifically updates once weekly, usually overnight between Thursday and Friday. I've tracked this pattern for three years now. If your return was accepted 2/17, you should see transcript availability by 3/22 at the latest. If not visible by then, that's when I'd recommend calling. The IRS tool 'Where's My Amended Return' won't help in this case, but the regular WMR tool should at least confirm they have it.

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Oh my goodness, I'm literally going through this exact thing right now! It's so frustrating! I filed on 2/10 and called last week because nothing was happening. Got the same response about a verification letter coming soon. I was nearly in tears because I'm counting on that money for car repairs. The letter finally arrived yesterday (took about 2.5 weeks) and I verified online immediately. My transcript updated THIS MORNING with a DDD for next Wednesday! I'm so relieved! Hang in there - the waiting is the hardest part but once you get that letter, things move pretty quickly! šŸ™Œ

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Ally Tailer

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I've gone through this verification process three times in the last five years. Here's what to expect: • The letter will contain a specific website to visit • You'll need your prior year AGI • You'll need a credit card or loan account number for verification • A mobile phone in your name helps speed up the process • The online verification takes about 15 minutes • Most refunds are released within 9 days after verification Don't try to verify before receiving the letter - the system won't let you. Each verification case has a specific control number that must be entered.

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The technical term for what you're experiencing is a "Return Integrity Verification Hold" or RIVH in IRS terminology. I'm impressed with your timeline details - they match exactly with the current processing parameters. The 2.5 week letter delivery followed by transcript update is precisely the standard workflow for the 2024 verification protocol. This data point is incredibly valuable for others in the same situation.

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I was in this exact situation in February. Filed on 1/29, called on 2/20 when nothing was happening, and got the same response about waiting for a verification letter. The letter came about 3 weeks later, I verified online immediately, and my refund was in my account 8 days after that. The whole process was anxiety-inducing but worked out fine in the end. My advice: set up informed delivery with USPS so you know exactly when that letter arrives, then jump on the verification immediately. Don't wait even a day - it makes a difference in how quickly they process it afterward.

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James Maki

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I'm not sure about using third-party services to contact the IRS... The official Identity Verification number is 800-830-5084 (per the IRS.gov website). You can also try the main IRS customer service at 800-829-1040. Wait times are long, but I'd be cautious about giving any info to non-IRS services when dealing with tax matters.

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Claimyr doesn't ask for any personal information. It just navigates the IRS phone tree and waits on hold for you, then calls you when an agent is on the line. They don't see your tax info or anything like that. I used it last month when I needed to verify my identity after getting a letter. Saved me hours of hold time.

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