IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jeremiah Brown

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I may be in the minority here, but I actually prefer calling the IRS directly rather than relying on the online tools. I called the dedicated refund hotline (800-829-1954) last week about my March 9th filing, and while I had to wait about 35 minutes, the representative was surprisingly helpful. She confirmed that my return was selected for a random review (something that wouldn't have been clear from just the transcript codes) but that everything looked good and processing should be complete within 7-10 days. Sure enough, my refund was deposited yesterday, exactly 8 days later. Sometimes, the human touch can provide insights that the automated systems simply can't.

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Royal_GM_Mark

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You got incredibly lucky. I tried calling that exact number on April 2nd, April 5th, and April 9th - each time I got the automated message saying call volume was too high and to try again later. Never even made it to the hold queue.

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Royal_GM_Mark

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I filed on March 11th, just one day before you, and had the exact same WMR status change on March 18th. My transcript became available on April 8th showing code 570 (temporary hold) dated March 25th. On April 15th, it updated with code 571 (hold released) and code 846 (refund issued) with a date of April 20th. The refund hit my account this morning, April 19th, one day early. The entire process took exactly 39 days from filing to refund. Based on the similar timeline, I'd guess your transcript will update very soon if it hasn't already.

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Avery Davis

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I've been tracking approval patterns for the past three tax seasons, and there's definitely a pattern. February 27th filers from last year saw approvals between March 21-28. In 2022, it was March 23-30. This year seems to be following the same timeline. Has your Where's My Refund status bar disappeared? That often happens right before approval.

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Collins Angel

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Think of the IRS processing system like a massive water filtration plant. Your return is currently working its way through several filter stages. Have you checked if you're seeing the common 'test refund' amount of $0.00 on your account transcript? That's like seeing the first drops coming through the pipe - a sign that your real refund is about to flow through.

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Tate Jensen

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I'm seeing similar patterns on my transcript: β€’ Filed: 2/26 β€’ Processing date: 3/25 β€’ $0.00 amount appeared: 3/24 β€’ No DDD yet Does this mean I should expect the actual DDD to show up in the next cycle?

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Adaline Wong

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According to IRM 21.4.1.3(7), the appearance of a zero dollar pending transaction often precedes the posting of the actual refund amount. Is there a specific cycle code associated with this test transaction that might provide additional processing timeline information?

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Ezra Collins

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Be careful about how you proceed. I had a missing refund check last year and made the mistake of filing a second trace request before the first one was resolved. This created a major headache. Here's what to do: 1. Call the IRS Refund Hotline at 800-829-1954 first 2. If they can't help, then call the main line 3. Request a trace using Form 3911 4. Ask for a direct deposit for the replacement instead of a check 5. Monitor your transcript weekly for updates Don't wait any longer - if your check was actually cashed by someone else, you'll need to go through an entirely different process involving an affidavit and potentially the Treasury Department.

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Victoria Scott

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You might want to consider setting up direct deposit for future refunds, if possible. The IRS seems to be having more mail issues lately, from what I've observed. Also, have you checked with your local post office? Sometimes they hold items that were undeliverable for various reasons. It might be worth stopping by in person or calling your local branch, especially if you have a common name or live in a multi-unit building where mail sometimes gets mixed up.

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Ravi Gupta

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You need to file Form 14039 (Identity Theft Affidavit) immediately. This isn't technically identity theft in the traditional sense, but the IRS Taxpayer Advocate Service has confirmed this is the correct form to use when an ex improperly claims a dependent. The key is to check Box 2 and specifically note "Dependent Claimed Improperly by Non-Custodial Parent" in the explanation. This triggers a different review process than just waiting for them to find your return. I've seen processing time reduced from 6+ months to 8-10 weeks when this form is properly submitted with supporting custody documentation.

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Freya Pedersen

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The community wisdom on this is pretty consistent: paper returns with competing dependent claims are taking 4-6 months to process in 2024, compared to 2-3 months for standard e-filed returns. Unlike a simple processing delay, your situation is more complex because it involves the Child Tax Credit, which is now $2,000 per qualifying child ($1,600 refundable). This is significantly more than the old dependent exemption amounts, which is why the IRS scrutinizes these cases more carefully than they did 5-10 years ago. In similar situations I've seen, taxpayers who included a detailed explanation letter and custody documentation with their original filing had faster resolution times than those who just filed a standard return.

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Zara Mirza

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This happens every tax season with SBTPG, especially during peak weeks. Here's what the community has figured out: 1. SBTPG often receives funds 1-2 days before they show as "funded" on their website 2. Their system updates overnight, not in real-time 3. The "5 days early" feature gets automatically disabled when their processing queue exceeds capacity 4. Most people see funds within 48 hours of their DDD, despite what the website shows The best indicator is actually your IRS transcript, not the SBTPG website. If your transcript shows the refund was issued, it's on the way regardless of what SBTPG's site says.

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Luca Russo

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Where can I find my transcript? Never checked it before. Is it on the IRS site? Need login credentials?

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Nia Harris

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I've always wondered why third-party processors like SBTPG are even necessary in the tax refund ecosystem? Couldn't the IRS just deposit directly to taxpayers and eliminate this middle layer that seems to cause so many delays? I work in financial systems integration, and this seems like an unnecessarily complex process that primarily benefits the tax preparation companies, not the taxpayers.

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GalaxyGazer

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I might be one of the lucky ones, but my situation was almost identical to yours last week. Had a DDD of 3/5, SBTPG showed nothing, got the same cancellation email about the 5-day advance, and was generally worried. I *think* there might have been some sort of system-wide delay at SBTPG because my money suddenly appeared in my bank account this morning even though their website still showed "unfunded" when I checked yesterday. So it seems their tracking system might be behind their actual processing.

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Mateo Sanchez

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If you don't mind me asking, which bank do you use? I'm wondering if perhaps certain financial institutions process these transfers more quickly than others. Also, was your deposit time consistent with when you normally receive direct deposits, or did it come at an unusual hour? I've been trying to determine if there's a pattern to when these tax refunds actually post to accounts.

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