IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Paolo Romano

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You need to contact the Treasury Offset Program directly at 1-800-304-3107. They can tell you exactly how much will be offset and when. Based on the 2024 processing guidelines, state tax offsets typically work as follows: 1) IRS processes your return and approves refund, 2) Before issuing payment, they check the TOP database, 3) If match found, they send exact amount owed to the state, 4) Remaining balance is sent to you within 7-21 days. The 180-day hold period the DOR representative mentioned is completely inaccurate. I've handled exactly 47 offset cases this tax season alone, and not one had a hold beyond the standard processing time.

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Amina Diop

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OMG I went thru this exact thing last month! DOR took what I owed them (about 1/3 of my refund) but the rest came to my bank acct like 10 days later. No 180 day hold or anything crazy like that. Def call the offset # to double check everything. BTW if ur desperate for the car repair $ maybe check if ur mechanic offers any payment plans? That's what saved me when I was waiting!

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I would also suggest checking with your state's Taxpayer Advocate Service if you continue to have issues. According to the IRS.gov website, they can sometimes help expedite refunds in hardship situations. I used them last year when I had a similar situation with a car repair emergency, and they were surprisingly helpful in getting my post-offset refund released.

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I work in healthcare billing and see this issue every year with patients. The IRS prioritizes returns with refundable credits first, pushing simple returns to the back of the line. If you need funds for medical expenses, call your provider's billing department directly. Most have payment plans or hardship programs. Don't wait on the IRS. They can often reduce your required payment while you wait for your refund. Many hospitals have financial assistance even for those with insurance.

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Thanks for this tip! I've been stressing about some dental work I need while waiting for my refund. Never thought to just ask them about options. Gonna call tomorrow.

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Zara Ahmed

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Really helpful info. Does this work for specialists too? Or just hospitals? My orthopedist wants payment upfront.

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Luca Conti

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Back in 2022, I had a similar experience where my early filing seemed to put me in a weird holding pattern. What eventually worked for me was checking my transcript around 3-4am on Wednesday mornings - that's when my transcript finally updated after weeks of nothing. The IRS seems to do a lot of their batch processing overnight Tuesday into Wednesday, at least that was my experience. Have others found this to be true as well?

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Luca Ricci

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I waited patiently for 10 weeks last year only to discover my return had been flagged for identity verification, but they never sent me the letter! Have you checked if you need to complete an identity verification? Would you know if there were any discrepancies that might trigger a review? Did you receive an acceptance confirmation when you first submitted through TurboTax?

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I called 267-941-1000 last week for the same issue. Got through in 25 minutes. Agent told me my return was in ERS - Error Resolution System. Had a math error they fixed automatically. Refund released three days later. Try early morning calls. Avoid Mondays. Be polite. They can see more details than the website shows.

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Leila Haddad

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Have you checked if the letter has a specific deadline for verification? I had a similar issue on February 23rd when the system went down, but my letter stated I had until April 15th to complete the verification. The system came back online for me on February 26th. Also, which specific verification letter did you receive? There are actually three different types (5071C, 5747C, and 6331C), and each one has slightly different verification procedures. The letter number should be in the top right corner.

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Emma Johnson

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This might be somewhat helpful - the IRS actually announced system maintenance for their ID verification portal this week. It's possibly, though not definitely, related to what you're experiencing. Also, there's a separate verification phone line that's different from the main IRS number. It's generally less busy and specifically for ID verification issues. The number should be on your letter, usually at the bottom. If all else fails, you may need to verify by mail, which is frustrating but sometimes the only option when their systems are down. Just be aware that mail verification can add approximately 6-8 weeks to your refund timeline.

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Oh my goodness, I just went through this whole process last month! I was so stressed about it! 😫 I verified in person on March 3rd and got my letter about a week later. The letter was basically just confirming that my identity had been verified successfully. I didn't need to do anything with it, but I kept it for my records just in case. My return started processing about 10 days after my in-person visit, and I could see the updates on my transcript before I even received the letter. I'd recommend checking your transcript every few days to see if there's movement!

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I remember going through this last year when I had to verify my identity. The in-person verification is already recorded in their system, but I found that having the letter helped when I had to call about a different issue later. The IRS agent I spoke with actually asked for the letter reference number even though I'd verified in person. From my experience, keep both records - the fact that you verified in person (date and location) and the letter when it arrives. Better to have too much documentation than not enough when dealing with the IRS!

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