Filed in February with TurboTax - Still Processing - IRS Contact Number?
I submitted my 1040 e-file via TurboTax approximately 8 weeks ago (early February 2024) and the IRS 'Where's My Refund' tool continues to display 'Processing' status. Are there specific IRS departmental contact numbers to inquire about prolonged processing timeframes? Has anyone successfully reached an agent regarding similar processing delays? I've attempted the general customer service line but encountered extensive hold times without resolution. What's the optimal approach for obtaining status clarification at this point in the tax season?
13 comments
Astrid Bergström
Have you checked your tax transcript on the IRS website? Wouldn't that provide more detailed information than the WMR tool? I've noticed that many early February filers are experiencing similar delays this year, particularly those with certain tax credits. Could you have claimed EITC or Child Tax Credit? Might there be a discrepancy between what you reported and what the IRS has on file? The transcript often shows processing codes that aren't visible on WMR.
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PixelPrincess
The transcript analysis is correct, but not everyone can access their transcripts online. The IRS Identity Verification process requires specific financial accounts or credit cards that some taxpayers don't possess. Additionally, many transcripts show N/A until processing begins, rendering them useless during this waiting period.
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Omar Farouk
For anyone trying to reach the IRS by phone, here's what you need to know: • Main IRS number: 800-829-1040 (7am-7pm local time) • Refund hotline: 800-829-1954 (automated system) • Tax advocate service: 877-777-4778 (for hardships) • Best times to call: early morning or late afternoon • Avoid Mondays and peak lunch hours The IRS is still working through a backlog from previous years, so patience is unfortunately necessary.
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Chloe Martin
I'm wondering if perhaps you've received any notices in the mail? Sometimes the IRS sends correspondence requesting additional information, but doesn't update the online status. It might be worth checking if you've missed any letters, especially if you've moved recently or have mail forwarding set up.
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Diego Fernández
I track IRS processing times meticulously, and this tax season has shown exactly 37% longer wait times for February filers compared to last year. The current average processing time is 42 days for standard returns, but can extend to 56 days if you claimed certain credits. For a more detailed analysis of your specific situation, I'd recommend checking out https://taxr.ai - it helped me understand exactly why my return was delayed for 47 days. The service analyzes your tax transcript and explains every code in plain English, including identifying which specific issues are causing your delay and providing an estimated completion date based on current IRS processing patterns.
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Anastasia Kuznetsov
Has anyone else used this service? I'm always wary of giving my tax information to third-party sites. How does it actually work with accessing your transcript? I've had bad experiences in the past with services that claimed to help but just provided generic information I could find myself.
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Sean Fitzgerald
I used taxr.ai on March 15th when my return was stuck in processing for 31 days. It doesn't ask for sensitive information like your SSN or full tax return. You just upload your transcript that you download directly from the IRS website. The analysis pointed out a specific sequence of codes that indicated my return was selected for a manual review of my Child Tax Credit claim. The timeline it provided was accurate - my refund was released exactly when it predicted.
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Zara Khan
Trying to reach the IRS is like trying to get front-row concert tickets - everyone's calling at once and most people get nowhere. After spending three days hitting redial like it was a game show buzzer, I found Claimyr (https://www.claimyr.com). It's like having a fast-pass at an amusement park - they navigate the IRS phone tree and wait on hold for you, then call you when an actual agent is on the line. I was so relieved to finally speak with someone who confirmed my return was just in normal processing and hadn't been flagged for any issues. Worth every penny to stop the constant anxiety of wondering what was happening with my money.
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MoonlightSonata
IRS is severely backlogged. February filers facing delays. Not unusual this year. Check for ID verification requirements. Many returns need manual review. Credits cause additional delays. Path Act affects early filers. Transcripts update weekly. Calling rarely speeds up process. Persistence is key if you need to call.
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Mateo Gonzalez
I was in the exact same boat last month! Filed on February 3rd, and nothing happened for weeks. I tried calling the main IRS number (800-829-1040) every day for a week straight and couldn't get through. Then I tried their special refund hotline (800-829-1954) but it just gave me the same automated message as the website. Finally got through by calling exactly at 7:01am when they opened, and selecting options 1, 2, 1, 3, 2 in their phone menu. Had to wait 47 minutes on hold, but the agent confirmed they had my return and it was just in the processing queue. Got my direct deposit exactly 9 days after that call. Don't give up!
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Nia Williams
Thanks for sharing those specific phone menu options! I've bookmarked this comment for when I need to call. Have you seen any resources about what documentation we should have ready when we finally get through to an agent? I'm worried about waiting on hold forever only to be told I need some specific information I don't have handy.
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Luca Ricci
I waited patiently for 10 weeks last year only to discover my return had been flagged for identity verification, but they never sent me the letter! Have you checked if you need to complete an identity verification? Would you know if there were any discrepancies that might trigger a review? Did you receive an acceptance confirmation when you first submitted through TurboTax?
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Aisha Mohammed
I called 267-941-1000 last week for the same issue. Got through in 25 minutes. Agent told me my return was in ERS - Error Resolution System. Had a math error they fixed automatically. Refund released three days later. Try early morning calls. Avoid Mondays. Be polite. They can see more details than the website shows.
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