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I received my refund with a DDD of 2/21 through Chime using the TurboTax early deposit feature. The ACH transfer from Treasury showed as pending in my Chime account approximately 30 hours before the official DDD. Based on the ACH processing schedule, deposits initiated on Monday (2/26) would typically complete by Wednesday (2/28), which aligns with your official DDD. The 5-day early feature doesn't accelerate the IRS release - it only expedites TurboTax's handling once they receive it. Your deposit is likely still in the standard ACH processing window and should post by your official DDD.
Be careful with these "early" deposit features. Last year I paid for a similar service with a different tax preparer and ended up getting my refund on exactly the same day as my friend who didn't pay extra. When I compared it to my previous years' refunds, I realized I would have gotten it on the same day anyway based on my DDD. These companies know most people don't track the exact timing year after year, so they can claim their service "worked" when really it's just the normal timing.
I've been seeing this issue all over the tax forums lately! So many people with DDDs this week are having the same SBTPG problem. It seems like they're having some kind of system-wide delay in updating accounts. I'd be worried too if it were me, especially since this is your first time filing jointly! But from what everyone's saying, it should still arrive on time even if their system never updates. Does anyone know if SBTPG is having technical issues right now?
Have you tried these alternatives to checking SBTPG? ⢠Check your IRS transcript for the 846 code (that confirms the refund is actually being sent) ⢠Call your bank to see if there's any pending deposit ⢠Look at the actual bank account that will receive the deposit (sometimes it posts early) ⢠Check the IRS2Go app which sometimes updates when the website doesn't Many people focus only on SBTPG but there are multiple ways to track your refund's progress!
I think... there might be a delay with SBTPG processing right now. My DDD is also Feb 23, and I'm still seeing "account not found" as of a few minutes ago. Last year, my account appeared in their system about 48 hours before my DDD, so this seems unusual. Perhaps they're experiencing higher volume? I'm hesitant to call TurboTax again since they weren't very helpful the first time.
I've been tracking this issue for several tax seasons now, and there's actually a pattern to how SBTPG handles these early refunds. In most cases, they seem to wait until they have confirmation from the IRS that your refund is actually being sent before they create your account in their system. For February DDDs, they typically receive batch confirmations from the IRS 24-48 hours before the official DDD, which is why many people see their accounts appear in SBTPG's system the day before their DDD. The "up to 5 days early" is technically possible, but in practice, it seems to happen rarely and might depend on your filing history, refund amount, or other factors that SBTPG uses to assess risk. I would expect your account to appear in their system by tomorrow evening.
The TC 846 (Refund Issued) with date 02/26/2025 is your official refund release date. The TC 150 processing date of 03/10/2025 is merely administrative and doesn't affect your direct deposit timing. Credit Karma specifically doesn't offer true "early deposit" like some neobanks - they simply make funds available immediately upon receipt from the Treasury. Your deposit should post on 2/26 or possibly on 2/25 depending on when the Federal Reserve processes the ACH batch.
Ravi Sharma
Last year I had this exact same thing happen. The letter was just asking me to verify my identity. I remember being so stressed because I needed that refund for summer tuition. The process was actually pretty simple once I knew what they wanted. Just had to answer some questions about my previous tax returns and provide some ID verification. My refund was processed about 2 weeks after I completed the verification. Hang in there - it's usually not as bad as it seems!
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Freya Thomsen
ā¢Did you have to go in person to verify your identity? I got a similar notice last year but mine said I needed to schedule an appointment at a local office. Wondering if there's an online option too? š
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Omar Zaki
You might want to check if you claimed any credits that often trigger reviews. Education credits, Earned Income Credit, and Child Tax Credit are somewhat frequently flagged for verification, especially if it's your first time claiming them. In my experience, it's usually just a matter of providing supporting documentation like W-2s, 1098-Ts, or proof of dependent status. The letter will probably arrive within about a week or so, and it should specifically outline exactly what they need from you.
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