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I'm not sure about using third-party services to contact the IRS... The official Identity Verification number is 800-830-5084 (per the IRS.gov website). You can also try the main IRS customer service at 800-829-1040. Wait times are long, but I'd be cautious about giving any info to non-IRS services when dealing with tax matters.
Claimyr doesn't ask for any personal information. It just navigates the IRS phone tree and waits on hold for you, then calls you when an agent is on the line. They don't see your tax info or anything like that. I used it last month when I needed to verify my identity after getting a letter. Saved me hours of hold time.
Def check your informed delivery from USPS if you have it set up! That way you'll know for sure if it's coming that day. Also FYI - IRS checks come in an envelope that looks kinda like junk mail tbh, so check everything carefully before tossing anything. I almost threw mine away last yr bc it didn't look official enough lol. The envelope just says "Department of Treasury" not "IRS REFUND CHECK INSIDE" or anything obvious.
According to Internal Revenue Manual section 21.4.1.4.7, the IRS allows 4 weeks from the date a refund check is mailed before initiating a trace. If your check was mailed March 15th, you should wait until April 12th before requesting a trace. Per IRS Publication 556, if you don't receive your check by then, you'll need to call the IRS at 800-829-1040 or submit Form 3911 "Taxpayer Statement Regarding Refund" to start the trace process. The IRS will verify the check wasn't cashed and issue a replacement, which takes approximately 6 weeks from the trace initiation date.
I think what's happening is your return is in the post-verification queue but hasn't been assigned to a processing batch yet. Have you checked if your state return is processing? Sometimes that can give you a clue about federal status too? The IRS systems are so opaque, aren't they? I've found that checking transcripts between 3-5am Eastern time shows updates fastest since that's right after their overnight processing runs. Maybe try that tomorrow? The lack of cycle code is actually a good sign in your case - it means your return is just waiting for initial processing rather than being held up for review.
OMG this verification process is MADDENING!! π€ I went through this exact thing in March and it took 9 days after verification for anything to change. The most frustrating part is that the IRS doesn't tell you ANYTHING during this time! But I promise it will update - the system is just incredibly slow. Everyone I know who's gone through verification this year has had the same experience with the transcript showing nothing and then suddenly everything appears at once. Hang in there!
From what I've seen in this community over the past few months, the "10 week" timeline is their standard response for anything PATH-related this year. Some people do get it sooner (around 6-7 weeks), but others have gone the full 10 weeks or even longer. It seems to depend on which processing center your return went to and how backlogged they are. The Texas center seems to be moving faster than the Kansas City one, for example. The "system problem" response is frustratingly vague compared to previous years when they'd at least tell you if it was under review or just in a queue.
Did they give you any specific error code or just the generic "system problem" explanation? Sometimes the representatives have access to more detailed information than what they initially provide. It's like trying to get a diagnosis from a doctor who only says you're "sick" without specifying what illness you have.
Axel Far
Have you tried checking your account transcript instead of WMR? WMR is about as useful as a chocolate teapot when offsets are involved. π«β The transcript will show you the exact codes for the offset and when it processed. Log into IRS.gov, request a transcript, and look for code 898 (offset) and the amount. Much more reliable than playing the WMR refresh game every 20 minutes!
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Jasmine Hernandez
I had almost the exact same timeline last year. Filed mid-February, had an offset for old state taxes, and got my remaining refund about 5 days after the offset date. The thing nobody tells you is that Credit Karma's early deposit feature doesn't really help with offset situations because the delay isn't with the bank - it's with the IRS processing the offset. Once my offset cleared though, CK did deposit my remaining refund about a day earlier than my husband's traditional bank did with his refund.
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