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Ask the community...

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Topic 152 is just a general refund information topic - not bad at all. But if you're really concerned and want definitive answers, calling the IRS directly is your best bet. I spent 3 hours on hold last week before hanging up, then tried https://Claimyr.com and got connected to an agent in about 15 minutes. They confirmed my return was just in normal processing despite my bars disappearing. Totally worth it for the peace of mind.

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Cole Roush

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That's good to know! If I don't see any movement by next week I might try that. The anxiety of waiting is killing me lol

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Roger Romero

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The PATH Act delays refunds with certain credits until at least February 15th, and that's just when they START releasing them. With the CTC you mentioned, your return is likely just in the verification queue. Most people with disappeared bars and Topic 152 get their refunds within 7-14 days after that happens.

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Freya Larsen

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I might be able to provide some helpful context here. My grandmother, who primarily relies on Social Security, encountered a somewhat similar situation. She didn't receive her second Child Tax Credit payment, which was possibly due to an address change we had submitted. We essentially had to file a 1040 for her, even though she normally wouldn't need to file. The process was relatively straightforward, but there were a few potential complications: 1. If your mom has dependent children still qualifying for the credit, you'll need their information 2. She might need to create an online account with the IRS to verify previous payments 3. The IRS might request verification of eligibility if this is a newer situation

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Chloe Taylor

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Good catch. This is likely about the Economic Impact Payment. Not Child Tax Credit. Different programs. Easy to confuse. Social Security recipients were eligible for stimulus payments. Not dependent-based credits. OP should clarify which payment mom is missing.

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ShadowHunter

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Lol I was so confused reading these responses! šŸ˜‚ I had the same issue with my dad's missing stimulus payment last year. Filed a simple return just for that reason. Had no problems. Got the money about 3 weeks later. Don't stress about it - super common issue and easy fix!

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I helped my uncle through this exact situation last year. The IRS actually has a specific process for non-filers who need to claim missing credits. I created an account on the IRS website, downloaded his tax transcripts, and confirmed which payments he had received. Then we filed a simple return claiming just the missing credit. It took about 23 days from filing to receiving the payment. One thing to watch for - if your mom has moved or changed bank accounts since the first payment, make sure to update that information on the return to avoid further delays.

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I was in your exact situation last month. DDD of 2/21, nothing for days. Called my bank, they had no record. Called IRS, they confirmed it was sent. Was about to panic when it suddenly appeared in my account on day 6! Have you considered whether your bank might have a hold policy for large deposits? Many do this automatically as a fraud prevention measure, but don't clearly communicate it to customers. Patience paid off in my case.

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StarSailor

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This could be an ACH Rejection scenario. When the bank information doesn't match IRS records precisely, the Electronic Fund Transfer (EFT) gets rejected. IRS then issues a paper check automatically, but this extends the timeline by 4-6 weeks. Monitor your Informed Delivery from USPS to catch the check when it arrives.

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Ezra Collins

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Be careful about how you proceed. I had a missing refund check last year and made the mistake of filing a second trace request before the first one was resolved. This created a major headache. Here's what to do: 1. Call the IRS Refund Hotline at 800-829-1954 first 2. If they can't help, then call the main line 3. Request a trace using Form 3911 4. Ask for a direct deposit for the replacement instead of a check 5. Monitor your transcript weekly for updates Don't wait any longer - if your check was actually cashed by someone else, you'll need to go through an entirely different process involving an affidavit and potentially the Treasury Department.

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You might want to consider setting up direct deposit for future refunds, if possible. The IRS seems to be having more mail issues lately, from what I've observed. Also, have you checked with your local post office? Sometimes they hold items that were undeliverable for various reasons. It might be worth stopping by in person or calling your local branch, especially if you have a common name or live in a multi-unit building where mail sometimes gets mixed up.

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Transcript Finally Updated! Filed 2/10, accepted 2/11 - CTC, EITC, Education Credit - DD date 2/25

Checked IRS website at 11:45pm was saying N/A for transcript, checked again at 12am and its finally showing YAYYYYY ā— According to TurboTax blog (https://ttlc.intuit.com/community/), this timing makes sense since the IRS updates overnight. Filed 2/10 accepted 2/11 Claimed Child Tax Credit (all 3 of my kids), Earned Income Credit, Education Credit, and investment income. Got both stimulus payments last year, have some self-employment income, 2 W2s. I have to use IP PIN every year due to previous identity issues... ILL UPDATE HERE IF I GET A DD DATE. As of date on transcript shows 2/16 UPDATE: just checked around 1:50pm - I HAVE A DIRECT DEPOSIT DATE FOR 02/25 YAYYYYYY THANK GOD will post screenshot in comments if anyone wants to see what a completed transcript looks like?

NebulaKnight

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I just had the exact same experience! Transcript N/A for weeks then suddenly everything appeared at once. My timeline was almost identical - filed 2/9, accepted 2/10, transcript updated last night, DD date for 2/26. I have 2 kids, claimed CTC and education credits too. The relief is immense. I was checking WMR and transcripts multiple times daily and driving myself crazy.

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Be careful with getting too excited before the money actually hits your account. Last year my transcript showed a DD date but then I got hit with a 570/971 combo code two days before my scheduled deposit. Turned out there was an income verification issue that took another 60 days to resolve. Not trying to rain on your parade, but I've learned the hard way that nothing is certain until the money is actually in your account. Double-check that you don't have any offset indicators or verification codes.

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