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Using Claimyr will:
- Connect you to a human agent at the IRS
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the IRS drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls ā which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Aidan Percy
FYI - PATH Act returns are super delayed this yr. IRS is swamped w/ verification. My transcript was blank for 58 days (!!!) after filing on 1/29. WMR just said processing the whole time. Then suddenly everything updated at once and DD hit my acct 4 days later. SBTPG prob only has ur state $. They take fees from first refund received. Hang tight - fed is still at IRS. Blank transcript = still in initial processing queue.
Thanks for sharing your timeline! That's actually really helpful to know. Did you do anything special to get it moving or it just suddenly updated on its own?
I had this exact issue last year. Blank transcript for weeks, SBTPG showed funded, and I'd received my state refund. Back in 2022, I panicked and called the IRS every day for a week. This year, I was patient and my transcript suddenly updated on March 23rd after filing January 25th. My federal refund hit my account on March 29th. The IRS is just incredibly slow with PATH Act returns, especially if you claimed the Earned Income Credit like I did.
Did your Where's My Refund status change at all during that waiting period, or did it stay on the first bar until everything updated at once?
Did you end up having to provide any additional verification or did it just process on its own eventually??
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Evelyn Kelly
I received exactly $3,200 in total stimulus payments ($1,200 + $600 + $1,400) and was worried about this same issue. Called the IRS on February 22nd and waited 1 hour 47 minutes to speak with someone. They confirmed that legitimate stimulus payments are NOT being recaptured. My refund of $2,743 was deposited 9 days later with no offset.
Paloma Clark
Be careful about this situation! I had a friend who ignored an IRS notice about an Advanced Child Tax Credit repayment thinking it was related to stimulus payments. Here's what happened: 1. She received the notice in January 2. Assumed it was just stimulus confusion and ignored it 3. Filed her taxes expecting a $3,200 refund 4. Received only $1,800 with an offset notice 5. Had to spend weeks resolving the issue Make sure you understand exactly which pandemic program is being referenced in any notices.
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Dylan Fisher
Pro tip from someone who preps way too much: split ur refund using Form 8888! I directed part of my refund to my NFCU acct and part to my local CU. NFCU charged the fee but my local didn't. Next yr I'm skipping NFCU completely. Also double-check ur routing/acct #'s before filing - one wrong digit and u might end up with a paper check anyway. Btw the fee is exactly $15 as of 4/12/24.
Edwards Hugo
I experienced this exact issue on March 24th when my $3,247 refund hit my Navy Federal account. They deducted exactly $15.00 as a "processing fee" which wasn't charged in previous years. I called and spoke with a representative for 37 minutes who explained this was implemented in January 2024. After expressing my disappointment about the lack of clear communication, they agreed to refund the fee as a one-time courtesy. I understand they're a business, but I wish they'd been more transparent about this change.
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I'm dealing with this RIGHT NOW! My transcript shows code 846 dated 4/2/2024 which means the IRS sent my refund on Tuesday, but SBTPG still shows "Pending" status. Their automated system says they received my refund but it's "being processed" with no ETA. I need this money for a car repair ASAP! Tech support steps that worked for a friend: 1. Create account on taxpayer.sbtpg.com using EXACT info from tax return 2. Verify your identity through their system 3. Check if status shows "Funded" (IRS sent money) or just "Pending" 4. If "Funded" but not disbursed after 48hrs, call 800-901-6663 and ask for escalation to disbursement team 5. Mention specifically that IRS shows refund as issued via code 846 Will update when/if I get my money!
There seems to be some confusion about how SBTPG actually works with TurboTax. Did you know that SBTPG is actually owned by Green Dot Corporation, not Intuit (TurboTax's parent)? This matters because they operate as separate entities with different customer service systems. The most common issue isn't that refunds get lost, but rather that there's poor communication between systems. Have you checked both the IRS Where's My Refund tool AND the SBTPG refund status page? They often show different information during the transfer process. One clarification: if you paid for TurboTax directly (credit card, etc.) and didn't opt for fees to be taken from your refund, your refund bypasses SBTPG completely. SBTPG only gets involved when you choose the refund transfer payment option for covering tax prep fees.
Rudy Cenizo
I notice you mentioned your state refund came quickly - which state are you in? Did you file with any credits or deductions that might trigger additional review? Have you checked your transcript to see if there are any codes like 570 or 971 that might indicate a hold or review on your return?
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Natalie Khan
Just got my refund yesterday after filing on February 8th! It's like comparing apples to oranges when you look at state vs. federal processing. My state (Michigan) came within 8 days, but federal took exactly 26 days. Last year was even worse - it was like waiting for Christmas in July! The relief when that deposit finally hit was better than finding out you don't owe additional taxes. My transcript updated about 5 days before the deposit with code 846, so keep checking that for the most accurate information.
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