Thank you for these suggestions! I hadn't heard of Form 911 before, but I'll definitely look into it. I'm going to request my complete account transcripts right away. One question - for the "reasonable cause" explanation, should I focus more on my financial hardship or my lack of understanding about the Form 8949? I want to make the strongest case possible.

Focus on both aspects equally, but make sure to emphasize that your misunderstanding was directly related to a new form requirement that had just been introduced. The IRS tends to be more sympathetic when confusion stems from their procedural changes rather than just general tax ignorance. Also document the financial impact this had on you as a low-income person with a new baby. Include specific details about your income at the time ($16K annual) compared to the assessment ($5,800) to illustrate the disproportionate impact. When filing Form 911, be very clear that this situation created economic hardship for you over multiple years as they recaptured your refunds and tax credits that you needed for basic living expenses.

I'm a tax attorney, and while equitable doctrines do exist, they're extremely difficult to successfully apply against the IRS. The Supreme Court has generally held that filing deadlines in tax statutes are jurisdictional, meaning equitable tolling doesn't usually apply. Your best bet is always to find a technical exception within the code itself rather than relying on equitable arguments.

For the original poster, I would focus on three potential avenues: First, examine if any of the refund offsets occurred within the last two years, which might create a separate claim for refund for those specific payments. Second, determine if the IRS made any computational errors in their original assessment (not just the taxpayer's reporting error), which can sometimes extend the limitations period. Third, pursue penalty and interest abatement aggressively through Form 843, as those have the highest likelihood of success based on the circumstances described. While recovering the original tax assessment from 2012 is unlikely, these other approaches might recover a meaningful portion of what was paid.

Do you include things like gas expenses for going to thrift stores and yard sales on this same statement? Or are those tracked separately?

I track those separately as business expenses rather than including them on the sales summary statement. The summary statement is specifically for showing your inventory's cost basis and sales prices. Transportation costs, supplies, platform fees, and other business expenses should definitely be deducted, but they belong in different sections of your tax return. I keep a separate spreadsheet for those business expenses categorized by type (transportation, office supplies, shipping materials, etc.).

This is terrible advice. The IRS absolutely can and does audit small businesses, especially with the new lower 1099-K thresholds. A summary statement needs to show your basis for claiming costs against specific income. If you get audited with just "total sales" and "total costs" with no breakdown, you're asking for trouble.

3 I've heard QuickBooks is expensive though. Are there any free or cheaper alternatives that would work for someone just starting out with one contract?

9 There are definitely more affordable options for beginners. Wave is completely free for basic accounting and receipt tracking. Also check out Stride Tax which is free and designed specifically for tracking expenses and deductions for independent contractors. When you're just starting with one contract, these simpler tools are often enough until your business grows more complex.

1 This is really smart - I never would have thought about separate accounts. Do I need to set up an LLC first or can I just open a business account as myself?

Thanks for these suggestions! We didn't have the LLC for long (formed it about 4 months before converting to C-Corp), so the startup expense angle might be relevant. And yes, we did personally guarantee a business line of credit during the LLC period. How would the at-risk rules potentially help in this situation?

Since your LLC was relatively new, you might be able to classify more expenses as Section 195 startup costs. This allows you to deduct up to $5,000 in the first year (subject to phase-out rules) and amortize the rest over 15 years. While not a complete solution to your problem, it could reduce the immediate tax hit. Regarding the personally guaranteed business debt - the at-risk rules essentially allow you to claim losses up to the amount you have "at risk" in the business. With a personal guarantee on business debt, you may have increased your at-risk amount, potentially allowing you to claim more losses against other income. This is complex territory though, so definitely have your tax advisor look specifically at your at-risk basis during the LLC period.

Doesn't the 199A deduction have income limitations though? If they made $675k in just two months as an LLC, I'm guessing they're well above the phase-out thresholds.

Thank you! This actually worked for me. I disabled uBlock Origin, cleared my cache, and logged back in. My certificate was there waiting in the "Completed Certifications" section. I feel kinda dumb now but also relieved. Guess I'll have to remember this for next year too!

Glad it worked for you! I spent days trying to figure it out last year before a VITA coordinator told me about this trick. They really should mention this somewhere in their instructions. Also, don't feel dumb - their system should be designed to work regardless of common browser extensions.

Check if you can edit your profile info in the VITA portal. I had a similar issue and discovered my own profile had my name misspelled somehow. After fixing it, I had to request a new certificate, but they sent a corrected one within 48 hours.

Thanks for the suggestion. Just checked my profile and you're right - somehow my last name was entered incorrectly (no idea how that happened). Fixed it and submitted a help ticket requesting a corrected certificate. Hopefully it won't take too long!