IRS

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  • Connect you to a human agent at the IRS
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls ā€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Harmony Love

If you have a local Taxpayer Advocate Service office, try contacting them. They sometimes can help move things along if your refund has been stuck for an extended period. Their number is 877-777-4778.

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Rudy Cenizo

Taxpayer advocate is backed up for months too. They won't even take your case unless you can prove financial hardship now.

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Harmony Love

Ah damn, didn't know it had gotten that bad. The whole system is falling apart.

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Natalie Khan

Double check that your bank account info was entered correctly. Friend of mine had his refund sent back to the IRS because he transposed two digits in his account number.

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IRS issued refund with EIC despite 'Disallowed claim' code 290 - different reference numbers on transcript, should I be concerned?

My tax issue somehow fixed itself and I'm not sure what happened. I filed an amended return about 3 months ago because I realized I made a mistake with my earned income credit. My transcript suddenly updated today with all these codes: 971 Notice issued 768 Earned income credit 846 Refund issued 971 Amended tax return or claim forwarded for processing 977 Amended return filed 43277-462-87615-2 290 Disallowed claim 89254-638-99014-2 This Product Con So basically my transcript is showing that my claim was disallowed but I still got a refund? I checked my bank account and the money actually hit yesterday. I never called the IRS or did anything after filing the amendment. Looking at the codes, it seems like they processed my amended return (977) and forwarded it (971), but then issued a notice (971) before applying the earned income credit (768) and issuing a refund (846). But then there's this "Disallowed claim" code (290) with a completely different reference number (89254-638-99014-2) than my amended return reference (43277-462-87615-2). I'm totally confused about why they would disallow my claim but still give me the money. The transcript seems contradictory. My original amendment was to correct my EIC calculation, which I think I underreported initially. Now I see they gave me the EIC (code 768) but also disallowed something (code 290). Did anyone else experience this type of confusion? Is this normal or should I be worried they'll take the money back? I don't want to spend this refund if they're going to suddenly realize they made a mistake and demand repayment.

Anna Xian

I've seen this exact thing happen to 3 of my clients this year. It's because the IRS is processing refunds first, then doing a separate review of the amended return. They issue the money based on the clear-cut stuff (like EIC) while still reviewing other aspects of your amendment. Totally normal in the current environment.

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Melina Haruko

That's really helpful to know it's not just me! Do your clients ever have to pay anything back when this happens?

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Anna Xian

In the cases I've seen this year, no. But if they find an actual error later, they could send a bill for the difference. If you're confident your EIC claim was legitimate, you should be fine.

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Jungleboo Soletrain

I strongly suspect (as a CPA who deals with this all day) that the 290 Disallowed claim is referring to something SPECIFIC that you claimed on your amendment, not the entire amendment itself. The fact that code 768 (EIC) appears and you got your refund suggests they approved the EIC portion but denied something else. Nothing to worry about as long as you were entitled to what you received.

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ID verification for IRS - how long until I get my refund?

I just completed the ID verification process with the IRS a few days ago. They sent me a letter asking me to verify my identity through the ID.me portal. Has anyone else gone through this? I'm wondering how long it typically takes for them to process my return after verification. My return was accepted in late March and I was expecting my refund by mid-April, but then got this verification letter instead. Getting a bit anxious since I was counting on that money.

Mae Bennett

I've been through this verification nightmare THREE YEARS IN A ROW. Each time it's taken between 4-8 weeks after verification to get my refund. The system is completely broken. And here's what's extra frustrating: once you've had to verify, you're more likely to have to do it again in future years. They flag your account as 'verification required' and it just keeps happening.

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Payton Black

Wait this can happen MULTIPLE YEARS?? That's so messed up... what do they even do with our verification info if they just keep asking for it again?

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Mae Bennett

Yep, welcome to IRS hell. They claim it's to prevent fraud but it feels like they're just throwing obstacles at us to delay paying refunds as long as possible.

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Beatrice Marshall

Took me exactly 17 days from verification to refund last month. But my sister had to verify too and she's at 6 weeks now with no movement at all. Seems completely random tbh.

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Louisa Ramirez

This is the worst tax season ever. I've been waiting 16 weeks for my refund, no notices, no explanation, nothing. If the IRS took money FROM me instead of owing me, they'd charge penalties and interest. But when they owe us? "Just wait" šŸ¤¬

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TommyKapitz

So frustrating! After wasting hours trying to decipher my transcript when I had these same codes, I just uploaded it to taxr.ai and it explained everything in seconds. Apparently I had a hold for income verification that I needed to address. It even gave me a checklist of steps to take. Such a timesaver when dealing with the IRS! https://taxr.ai

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TommyKapitz

It's 100% legit. I was skeptical too but I was desperate to understand why my refund was stuck. It breaks down all those confusing codes and tells you exactly what's happening with your return and what to do next.

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Angel Campbell

Holy cow! This is amazing! I've been so confused by my transcript for weeks and this explained everything in plain English. Turns out I have a simple review that should resolve in 2 weeks. Thank you!!

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IRS ID.me account randomly suspended - no explanation given - can't access my transcripts!

I'm trying to understand why my ID.me account got suspended out of nowhere. I've been using it for almost a year with no issues to check my tax transcripts. Today I tried to login to check some updates on my 2024 return and got an error message saying my account has been suspended. No explanation, no email, nothing. I called the customer service number but got stuck in a loop of automated responses. Has anyone else had this problem? Is there a way to get it unsuspended or do I need to create a whole new account? I really need to access my transcript ASAP because I'm waiting on a refund and want to see if there are any updates.

Marina Hendrix

I noticed something weird with ID.me lately - they seem to be suspending accounts that haven't been accessed in a while. I hadn't logged in for about 3 months, then when I tried, I got the suspension message. When I finally got through to support, they said it was an "inactivity security measure." Maybe that's what happened to you? Either way, their support via the chat on help.id.me was actually pretty responsive once I got through.

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Harper Collins

That could be it! I haven't logged in since I filed my taxes in February.

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Justin Trejo

hey folks thought I'd share my recent experience with taxr.ai because it literally saved me hours of stress when I was locked out of my transcript access. I was in the same boat with ID.me issues and desperately needed to see my transcript info. Taxr.ai was able to show me everything happening with my return and explained all the codes in a way that actually made sense. No more guessing what cycle code 20220905 means or why there's a 570 code on my account! Plus it gives you predictions on when your refund will arrive based on your specific situation. Seriously check out https://taxr.ai if you're locked out of transcript access.

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Justin Trejo

I get the frustration but after spending 6+ hours trying to navigate the IRS mess on my own, having something that actually works was worth it to me. My sanity has value lol

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Tyler Murphy

I tried it after seeing your comment and WOW. It showed me exactly why my refund was delayed (something about a math error I never would have figured out). Now I know exactly what's happening instead of being in the dark!

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Lucas Parker

Sadly this is wayyyyyy more common than it should be. These tax places prey on ppl who need their refunds the most. The IRS actually has a page about this exact problem: https://www.irs.gov/tax-professionals/make-a-complaint-about-a-tax-return-preparer

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Donna Cline

FYI - it's actually better to have refunds direct deposited to your account instead of having checks sent through preparers. Always use your own bank info, never let them handle your money. Good luck getting this resolved.

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Ian Armstrong

Lesson learned FOR SURE. Never again! Will be doing my own taxes next year.

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Lara Woods

After spending countless hours trying to understand my blank transcript, I decided to use taxr.ai to analyze it. It was mind-blowing - it showed me exactly why my return was delayed (income verification issue) and gave me an estimated completion date that was accurate to within 2 days. The tool even explained all the weird codes and terms the IRS uses. I wish I'd found it sooner instead of spending weeks stressing out!

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Adrian Hughes

how much does this cost?

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Lara Woods

honestly it was worth every penny considering the stress it saved me. I was literally losing sleep over my return status. It finally made sense of all the IRS jargon and gave me real answers instead of endless googling and forum searching!

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Molly Chambers

Pro tip from someone who's been there: if you filed electronically through a tax preparer or software, double-check that they actually transmitted your return to the IRS. I thought mine was filed in February but my preparer had a technical issue and it never went through! šŸ¤¦ā€ā™€ļø Might be worth confirming with whoever you used to file.

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Do I need to verify my identity again for 2024 taxes if I already did it last year?

Just finished preparing my 2024 tax return and I'm about to submit it. Last year I had to go through the whole ID.me verification process when I filed. It took weeks to get my refund because of this extra step. Do I need to verify my identity again this year or is it a one-time thing? Anyone know if the verification carries over from year to year? My tax situation is pretty much the same as last year.

Chloe Green

If you do need to verify again and dread the ID.me process, there's an alternate verification method through the IRS that doesn't use ID.me. You can request it when you log in. Much easier imo.

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Lucas Adams

Wait really? I didn't know there was an alternative!

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Chloe Green

Yep! When you go to sign in on the IRS site there should be a small link for alternate verification methods. It uses a different system that's less of a hassle than ID.me.

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Harper Hill

I've verified my identity with the IRS for three years in a row now, despite them saying it should be a one-time thing. Each time they hold my refund until I jump through all their hoops again. The system is completely broken. I've literally sent them the same documents year after year. my advice: just expect to verify every year and be pleasantly surprised if you don't have to.

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Oscar O'Neil

Bruh I just had this exact problem with my BOFA account. After TWO WEEKS of trying to get a straight answer, I finally got connected with an IRS agent who explained everything. The trace is done by the IRS, not by the bank. You need to call the IRS tax advocate service at 877-777-4778. They were way more helpful than the regular IRS line. Good luck!

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Sara Hellquiem

Ughhh dealing with BOFA and the IRS is pure hell. I ended up having to get my congressman's office involved after 3 months of getting nowhere with my missing refund. If you're really stuck, seriously consider contacting your rep - they have caseworkers who deal with this stuff all the time and can cut through the red tape.

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Christopher Morgan

It hasn't been that long for me yet, but I'll keep this as a last resort option. How did you contact your congressman's office? Just called them?

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Sara Hellquiem

Yep, just called the local office and explained my situation. They had me fill out a form authorizing them to inquire about my case, and they got it resolved within 2 weeks. Miracles, I tell ya.

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Amelia Dietrich

Just a heads up - sometimes the 971 notice doesn't show online at all and only comes by mail. Mine took almost 2 weeks after the transcript showed the 971 code to actually arrive in my mailbox. But my refund still hit my account on the exact day shown by the 846 code.

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Lucy Taylor

That's good to know, thanks! I'll keep an eye on my mail.

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Zoey Bianchi

Wait until you hear about cycle codes and processing weeks šŸ™ƒ The rabbit hole goes way deeper than just 846 and 971 codes. Been filing for 20+ years and I still don't understand half of what's on these transcripts.

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Kaiya Rivera

That's why I finally broke down and used taxr.ai - I was tired of trying to become an IRS code expert just to understand my own refund status. It explained my entire transcript in seconds, including all those cycle codes and processing weeks.

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