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I e-filed my 2023 tax return on March 15th and got an acceptance notification from my tax software the same day. It's now been about 6 weeks and I'm really starting to worry. When I check the Where's My Refund tool, all I get is this frustrating message saying "We apologize, but your return processing has been delayed beyond the normal timeframe. You can continue to check back here for the most up to date information regarding your refund. We understand your tax refund is very important and we are working to process your return as quickly as possible." Below this message, there's a section called "Helpful Information" that says "Please read the following information related to your tax situation:" and it references Tax Topic 152, Refund Information. At the bottom of the page, there's also a note saying "Please Note: For refund information, please continue to check here, or use our free mobile app, IRS2Go. Updates to refund status are made no more than once a day." When I check my transcripts, they're completely blank for 2023 - no indication that anything was even received. The Where's My Refund tool shows my Tax Year as 2024 (for my 2023 return) but it doesn't show any of the normal progress indicators. The checkmarks for "Return Received" and "Refund Approved" are missing, and there's definitely no "Refund Sent" information. Has anyone experienced this? My return wasn't complicated - standard W2 income, standard deduction, no credits except the recovery rebate. Last year I got my refund within 2 weeks of filing. I check the status at sa.www4.irs.gov almost daily now and nothing changes. Starting to get worried something went wrong. Should I call the IRS or just keep waiting?
After wasting literal DAYS trying to get through to the IRS last tax season, I finally tried that Claimyr service (claimyr.com) and got an IRS agent on the phone within the hour. They confirmed my refund had been converted to paper check and gave me the exact mail date. Saved me weeks of anxiety wondering where my money was!
Does it actually work? I've been on hold with the IRS for a combined 11 hours this week with no luck
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YES! It's the only way I've been able to talk to a real person at the IRS. Last time I called the regular way I was on hold for 3+ hours and then got disconnected. With Claimyr I got a callback in about 40 mins. The agent could see exactly what happened with my refund and when the paper check would arrive.
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If you have access to your transcript, look for these codes: Code 971 - Notice Issued Code 846 - Refund Issued Code 841 - Refund Cancelled The chronological order will tell you what's happening. If you see 841 after 846, it means the direct deposit failed and they're processing a paper check.
Theres actually a huge issue with Cash App and tax refunds this year. Its all over Twitter. Something about name matching issues between what the IRS has and what Cash App has. You might need to call the IRS and have them issue a paper check instead. Good luck getting through tho π
omg that makes sense! my legal name is on my taxes but i use my nickname on cash app. how do i get through to the irs tho? ive been calling for days
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I was in the same boat - spent hours trying to reach the IRS. Found a service called Claimyr (claimyr.com) that got me through to an agent in under an hour. It was the only way I could talk to a live agent after trying for weeks. They helped me change my refund to a paper check when my direct deposit failed.
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It took FOREVER to get my refund last year. DDD came and went and I didn't see a dime for almost 2 months after that. The IRS is a total mess. Keep checking your informed delivery from USPS to see if they send you a letter explaining why there's a hold.
Are you sure you're looking at the right tax year? The IRS transcript system defaults to the most recent year where you have activity, which might not be 2024 yet if your return is still processing. Double-check that you're looking at the right year when comparing transcripts.
Has anyone noticed the IRS seems particularly disorganized this year? I'm seeing WAY more posts about conflicting information and status confusion than in previous years. Wonder if they implemented some new system that's causing issues.
They actually did implement new systems this year! Part of the funding they got was to upgrade their ancient tech, but of course that means transition problems.
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its the government what do you expect lol. they couldn't organize a one car parade π€£
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There are 3 reasons why the IRS switches to a paper check: 1. Wrong account number provided 2. Bank rejected the deposit (name mismatch, closed account, etc) 3. IRS internal policy that limits direct deposits to same account As for timing, my check took 13 calendar days to arrive after the 846 date. The IRS told me they mail checks on Fridays, so depending on when your 846 date falls, you might have to wait a few extra days for the next check run.
USPS has an Informed Delivery service that emails you images of mail coming to your address each day. Sign up for that so you'll know when your check is arriving! Saved me from obsessively checking my mailbox. As for timeline, mine took 8 business days to arrive after the 846 date.
This is a great tip! Informed Delivery is free and it's so helpful especially when waiting for important mail. You can sign up at usps.com
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here's the real answer - IRS processes accounts in batches. Daily cycles (01-04) and weekly (05). The 05 means Thursday processing, but the computer systems update overnight. So technically both answers are correct depending on if you're talking about processing (Thursday) or visibility (Friday).
I'm in the Thursday-Friday overnight camp. but honestly my experience has been really inconsistent. sometimes I've seen updates at like 3am friday, other times not until noon. The IRS isn't exactly known for being efficient or consistent lol π€·ββοΈ
just checked my direct deposit amount after seeing this post and realized i'm missing $380 from what TT told me i'd get!! wtf?? calling them tomorrow π‘
Pro tip: In the future, NEVER have your fees taken out of your refund! Always pay upfront with a credit card. When you choose to have fees deducted from your refund, your money goes through a third-party bank that charges additional fees and creates opportunities for "errors" like this. If you pay the tax prep fee directly, your refund comes straight from the IRS to your bank account with no middleman.
This πππ I learned this the hard way. Paying upfront saves you money AND protects your refund.
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Pro tip: Go to your local IRS office in person. Make an appointment through the website. They can pull up your file and tell you exactly what's going on, and sometimes even resolve simple issues on the spot.
This! In-person appointments are way easier to get than phone calls these days. Just make sure to bring ID and any tax documents you have.
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Bro the IRS is playing games with all of us this year π€‘ I finally got my issue fixed last week after dealing with this since January. My "letters" were being sent to an address I hadn't lived at in 3 years despite me updating my address on every tax return. The system is broken af.
The IRS, TurboTax, and SBTPG are all playing hot potato with our money while collecting interest. I waited 7 business days after "funded" status before my deposit came through. The system is designed to be confusing and slow.
Facts. They're making millions in interest by holding everyone's refunds for a few extra days. It's literally free money for them.
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yep and there's nothing we can do about it π€‘ gotta love american tax system
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Imma just leave this here: π£οΈ THE IRS DOESN'T WANT YOU TO KNOW THIS BUT IF YOU CALL THE TAXPAYER ADVOCATE SERVICE AND USE THE WORDS "FINANCIAL HARDSHIP" THEY HAVE TO HELP YOU FASTER π£οΈ
I tried this and they said they're not taking new cases unless you're facing immediate eviction or utility shutoff. Had to provide proof too.
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yeah they've gotten stricter but it still works if you actually have a hardship. they can't just ignore you if you're about to get evicted because the IRS is sitting on your money!
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I was stuck in this exact situation - 570 code for months with no explanation. Tried calling countless times but could never get through. Finally used taxr.ai and found out exactly what was causing the hold (income verification issue) and how to resolve it. Within 2 weeks of following their guidance, my refund was released! The best part was not having to decipher cryptic IRS codes or wait hours on the phone. https://taxr.ai saved me so much stress!
Thanks for the recommendation. How exactly does the service work? Do they connect you with the IRS?
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No, they don't connect you with the IRS - it's actually better than that. You upload your transcript and their AI analyzes all the codes and dates to pinpoint exactly what's causing the delay. In my case, it showed a discrepancy between reported wages that I never would have caught. Then they give you specific steps to resolve it based on your situation. Much more useful than the generic advice I kept getting when I called the IRS.
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Santiago Diaz
Check if ur bank account # on the return is correct. That's what held mine up - transposed 2 digits and the system flagged it for manual review.
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Millie Long
Did you claim any credits like EIC or Child Tax Credit? Those automatically get extra scrutiny and slow down processing.
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Daniel Price
Nope, just a simple return with W2 income and standard deduction. That's why I'm confused about the delay.
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