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Same boat, sitting here with 5 different letters trying to piece together this puzzle like im playing sherlock holmes or sumthing
A "verification of non-filing" letter means someone (likely a lender, school, or government agency) requested proof from the IRS that you didn't file a tax return for 2022. The IRS is basically saying "we have no record of this person filing for 2022" which could mean either you didn't file, or your return is still processing and not in their system yet. If you DID file your 2022 taxes, you should call that 800 number ASAP with your filing records to get this sorted out. This isn't something to ignore if you actually filed!
Let me walk you through what's actually happening here, as I've researched this extensively: 1. TurboTax partnered with a new payment processor this tax season 2. Their system has a glitch affecting certain refunds marked for direct deposit 3. When the glitch occurs, it automatically defaults to paper checks 4. These checks are being batch-processed with identical check numbers 5. This violates standard banking protocols, triggering automatic holds I've seen multiple reports of this exact issue with the 100001 check number. While the money is legitimate, TurboTax is being deliberately vague about the cause. Their customer service has been instructed to blame "IRS issues" rather than admit their system failure. Document everything, deposit the check, and consider filing a complaint with the CFPB. This seems to be affecting thousands of customers nationwide.
This is absolutely infuriating! I'm going through the exact same thing right now. Filed on Feb 15th, selected direct deposit like I do every year, and got this ridiculous paper check with check number 100001 yesterday. My bank immediately flagged it as suspicious and put a 10-day hold on it! What really gets me is that TurboTax is acting like this is totally normal. When I called them, the rep had the audacity to tell me that "sometimes the system defaults to paper checks for security reasons" - but couldn't explain why my banking info that worked fine for the past 5 years suddenly became a "security risk." The worst part? I specifically needed that refund by this week for my daughter's college tuition payment. Now I'm stuck waiting another week and a half while TurboTax sits on their hands pretending this isn't their fault. I've already started my complaint with the CFPB and I'm definitely switching to a different tax service next year. This is completely unacceptable! Thanks for posting this - at least now I know I'm not going crazy and this is happening to tons of people. We need to keep making noise about this until they fix it!
Just got mine yesterday! Took exactly 15 business days after verification. hang in there!
Sometimes they do this if you claimed certain credits. Did you claim EIC or child tax credit?
@Yuki Yamamoto That s'exactly it! EIC claims trigger automatic reviews almost every time now. They re'super strict about verifying eligibility. The good news is it s'just a routine check - as long as everything on your return is accurate, it should clear soon. The 810 freeze with EIC usually takes 3-6 weeks to resolve.
Keisha Taylor
Has anyone tried Office Tools Pro? We've been using it for scheduling but the interface feels really outdated compared to some newer options.
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Paolo Longo
ā¢We used Office Tools for years but switched to TaxDome last season. The difference is night and day - Office Tools feels like software from 2010 compared to modern options. We kept running into sync issues between users and the mobile experience was terrible.
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Marilyn Dixon
I'm currently using QuickBooks Practice Manager for our small tax firm and it's been decent for scheduling and client management. The drag-and-drop calendar is similar to what you're used to with Time and Chaos, and it integrates well with QuickBooks if you're already using that for accounting. One thing I really appreciate is the automatic appointment reminders via email and text - cuts down on no-shows significantly during tax season. The client database is comprehensive enough to track all the details we need (previous year returns, contact preferences, family situations, etc.) without being overwhelming. The pricing is reasonable for smaller practices too. Not as feature-rich as some of the newer AI-powered options mentioned here, but it's reliable and our team picked it up quickly. Might be worth adding to your comparison list alongside TaxDome and the others folks have suggested.
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