IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

AstroExplorer

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This is why I switched to doing my own taxes with software! Too many privacy concerns with these big accounting firms now. They charge premium rates but then outsource the actual work to save money. Not cool.

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Not everyone can just switch to DIY tax software though. Some of us have complex situations with businesses, investments, multiple state filings, etc. Tax software can't handle everything, especially if you need actual tax planning advice.

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I understand your concern about SSN security - it's completely valid to be worried about sensitive data crossing borders. What helped me was researching the actual legal framework around this. Under IRS regulations, your accountant remains fully liable for any data breaches or mishandling, regardless of where the work is performed. They're required to have written agreements with any third parties that include specific data protection requirements. Before making a decision, I'd suggest asking your accountant for: - A copy of their data security policy for offshore operations - Details about encryption methods used during transmission - Information about their partner's certifications (ISO 27001, SOC 2, etc.) - Confirmation that all work is reviewed by US-licensed CPAs before submission The CPA shortage is real - my research showed about 300,000 fewer people taking the CPA exam compared to a decade ago. Many firms are being forced into these arrangements just to serve existing clients during tax season. If you're still uncomfortable after getting these details, you might want to shop around for a smaller local firm that hasn't made this transition yet, though they may have longer turnaround times or higher fees.

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Guys, I finally got my refund after 4 months! There's hope! πŸŽ‰

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Congrats! What finally worked for you?

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Honestly? Just waiting. I called a few times but in the end it just showed up one day.

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Hey Douglas! I totally get your frustration - 60+ days is way too long. A few things that helped me when I was in a similar situation: First, definitely try calling early morning like Ruby suggested (around 7 AM when they open). Second, check your online transcript on the IRS website - it often shows more detailed status info than the "Where's My Refund" tool. Third, if you're experiencing any financial hardship because of the delay, make sure to mention that when you do get through to someone. And finally, consider reaching out to the Taxpayer Advocate Service if calling doesn't help - they're specifically there to help resolve these kinds of delays. Hang in there, it's incredibly frustrating but you'll get through this! 🀞

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Oscar O'Neil

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This is such great advice, SofΓ­a! I'm definitely going to try the early morning calling strategy and check my transcript online. I hadn't heard of the Taxpayer Advocate Service before - that sounds like it could be really helpful if I can't get anywhere with regular customer service. Thanks for laying out all these options so clearly! πŸ™

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Ruby Knight

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I'm in the exact same boat - filed my amended return on February 8th and still waiting! It's frustrating seeing others who filed after us already getting their refunds. I've been checking the "Where's My Amended Return" tool religiously and it just says "received" with no updates. From what I'm reading in these comments, it sounds like the processing times are really all over the place right now. Some of these third-party tools people are mentioning sound interesting, especially if they can give more detailed status updates than the basic IRS tool. Might be worth looking into taxr.ai or claimyr if you're as anxious as I am about this whole process. Have you tried calling the IRS yet, or are you waiting until you hit that 16-week mark? I'm torn between being patient and wanting to know what's actually happening with my return.

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Jamal Carter

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I'm dealing with the same frustrating situation! Filed mine on February 15th so we're right around the same timeframe. After reading through all these responses, I think I'm going to wait until I hit the 16-week mark before calling the IRS directly, since it sounds like calling earlier won't really help much. The taxr.ai option that @Mason Kaczka mentioned sounds pretty compelling - especially after seeing @Evelyn Xu s success'with it for her education credit amendment. Might be worth trying if you want more detailed information than just received status. "I" m also'curious about your amendment type - mine was for some missed business deductions, so according to @William Rivera s breakdown, we'might be looking at the longer 20+ week timeline unfortunately. At least we re not alone'in this waiting game!

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Lilah Brooks

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I'm going through the exact same thing! Filed my amended return on February 18th and it's been radio silence ever since. The "Where's My Amended Return" tool is basically useless - just shows "received" like everyone else is saying. After reading through all these comments, I'm definitely going to check out taxr.ai. The fact that @Evelyn Xu got actual useful information about her education credit amendment and @Mason Kaczka could see which specific department had his return sounds way better than sitting here wondering if mine got lost somewhere in the system. @Amara Torres - since we filed around the same time, maybe we should both try one of these third-party services and compare what we find out? At least then we'd know if our returns are stuck in the same place or if there are different issues. The waiting is honestly the worst part when you have no idea what's actually happening behind the scenes. Also planning to use that Claimyr service if I need to call the IRS after the 16-week mark. No way I'm spending hours on hold like some people have described!

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Emma Wilson

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5 Is this your first year receiving a K-1 from this partnership? Sometimes they report zero balances in the first year to establish tracking for future years, especially for items like depletion, amortization, or basis tracking.

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Emma Wilson

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9 I've seen this too. My S-corporation K-1 often has codes with zero balances in years where certain activities didn't generate income but need to be tracked for continuity. The software warnings are annoying but can usually be ignored if you're entering exactly what's on the form.

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Lena Kowalski

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I've dealt with this exact situation! Code AE with zero balance is actually quite common on partnership K-1s. The asterisk usually indicates there's a footnote or supplemental information somewhere in your K-1 package that explains why it's being reported with zero. Even though FreeTaxUSA is flagging it, you should definitely report it exactly as shown on your K-1. Tax software often throws warnings for unusual entries, but the IRS expects your return to match what the partnership reported. You can typically override the warning and continue with your filing. Code AE relates to qualified production activities income deductions. Since this deduction was largely repealed, many partnerships now report zero but still include the code for tracking purposes or because their tax software automatically generates it. The key is to be consistent with what's on your official form. If you're still concerned, check with the partnership that issued the K-1 to confirm what the asterisk means, but in the meantime, proceed with entering the zero balance exactly as shown.

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Lim Wong

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Just to add a quick data point - I did this exact withdrawal last year. My daughter had about $32,000 in scholarships during college, and we had about $47,000 left in her 529. I withdrew $32,000 and only paid tax on the earnings portion (no penalty). Make sure you get form 1099-Q from your 529 administrator in January after you make the withdrawal. That form will show how much of your withdrawal was earnings vs. principal. Only the earnings are taxable.

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Dananyl Lear

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Did you have any trouble doing your taxes with this? I use TurboTax and wonder if it handles this situation correctly or if I need to do something special.

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QuantumQuest

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This is such great information! I'm in a very similar situation with my son who graduated in 2021 with significant merit aid. I've been hesitant to touch the leftover 529 funds because I wasn't sure about the tax implications. One thing I want to add for anyone considering this - make sure you have really good documentation of ALL scholarship amounts. I learned this the hard way when I was gathering paperwork. Some of my son's scholarships were applied directly to his account by the school, and I had to go back and request detailed statements showing exactly how much was awarded each semester. Also, if your child had any grants (Pell grants, state grants, etc.) in addition to merit scholarships, those count toward the penalty-free withdrawal amount too. I almost missed including a $3,000 state grant that would have reduced my penalty-free withdrawal calculation. The peace of mind of getting that money out penalty-free is definitely worth the paperwork effort!

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Carmen Ruiz

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This is really helpful about the documentation! I'm just getting started looking into this for my daughter who graduated last year. Quick question - when you say "detailed statements showing exactly how much was awarded each semester," did you get those from the financial aid office or the bursar's office? I want to make sure I'm requesting the right paperwork from the right department. Also, do you know if work-study earnings count as scholarships for this purpose, or is it just the actual grant/scholarship money that was applied to tuition and fees?

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