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If it's been more than 21 days since you filed, you can actually call the IRS to check on status. I was in the same boat last month - state came through but federal was stuck. After trying to call for days and getting the "high call volume" message, I used Claimyr.com (https://youtu.be/_kiP6q8DX5c) to get through to an agent. They confirmed there was a minor verification issue they fixed on the spot, and my refund showed up a week later.
Thanks for the tip! It hasn't been quite 21 days yet, but if it gets to that point I'll definitely try this. Did you have to pay for the service?
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Yes, there is a fee, but considering I spent hours trying to get through on my own with no luck, it was worth it to me. They don't charge if they can't get you connected to an agent. I was connected in about 15 minutes after days of trying on my own.
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The timing varies a lot, honestly. Last year my state (CA) came a full month before federal. This year they were only 4 days apart. The IRS is actually moving pretty quickly for most straightforward returns this season compared to the last few years. If you don't have any special credits or deductions, you'll probably see it within a week or so of your state refund.
Based on the collective wisdom from this community and other tax forums, the SBTPG timeline typically works like this: - IRS issues DDD (Direct Deposit Date) - SBTPG receives funds on DDD (sometimes early morning) - SBTPG deducts their fees and tax preparation fees same day in most cases - SBTPG initiates transfer to your bank same day or next business day - Your bank posts the funds according to their processing schedule The technical term for what SBTPG does is operating as a Refund Transfer (RT) processor. Their fee structure is predetermined based on your tax preparation agreement. Anyone seeking confirmation on their specific timeline should check the taxpayer.sbtpg.com portal with their personal information. Is this consistent with what others are seeing?
Just got my refund yesterday after using SBTPG with TurboTax! My DDD was 3/28, SBTPG received it that morning, processed it by afternoon, and it hit my account this morning 3/29. The SBTPG portal updated in real-time showing when they received it from IRS and when they sent it to my bank. They took out exactly $39.99 for the TurboTax fee that I opted to pay from my refund. Everything was exactly as expected with no surprises or additional delays. Much smoother process than last year when I waited nearly a week after my DDD.
Oh my goodness, this happens to so many people! The IRS Where's My Refund tool is notoriously slow to update, especially when you've used a service like TurboTax with fees taken out. I've seen hundreds of posts about this exact situation in tax groups! The important thing is that you HAVE your money - that's what matters most! The IRS system will eventually catch up, but there's absolutely nothing to worry about now that the funds are in your account. So happy you got your refund for your kids' summer programs! π
Instead of checking WMR, try looking at your tax transcript on the IRS website. It'll show the actual refund issued date (TC 846) which is more reliable than WMR. Lots of ppl have this same prob w/ TT and other prep services that take fees from refunds. The $ goes TurboTax β fee deduction β your bank, but WMR only tracks the first step.
Be really careful with amended returns - they're like opening Pandora's box sometimes. My cousin filed a 1040X to claim a missed credit last year, and it somehow triggered a review of his entire return. The IRS ended up questioning deductions from the original filing that weren't even related to the amendment! It's like going to the dentist for a cleaning and ending up with a root canal. He spent almost $800 on a tax professional to help resolve everything, which was way more than the credit he was trying to claim in the first place.
Have you considered using the IRS's interactive tax assistant? It's available at https://www.irs.gov/help/ita and has a specific section on amended returns. Also, if you're comfortable with tax software, most of the major platforms (TurboTax, H&R Block, TaxAct) support creating 1040X forms and will walk you through the process step-by-step. They'll automatically generate the correct supporting forms based on what you're changing. The IRS also has a dedicated amended return status tool at https://www.irs.gov/filing/wheres-my-amended-return that lets you check processing status once you've submitted.
Wait, people are paying money just to talk to the IRS? That seems crazy to me. Shouldn't this be a free service our tax dollars already pay for? What's next, paying someone to help us stand in line at the DMV? π€
It's a trade-off. Time versus money. Some people can't sit on hold for hours. They have jobs. Or kids. Or both. The service costs less than missing work. It's practical for many situations. Not required. Just an option.
According to Internal Revenue Manual section 4.19.3, the IRS Automated Underreporter (AUR) program automatically matches information returns (like W-2s) against filed tax returns. When discrepancies are found, a CP2000 notice is generated. Per IRM 4.19.3.20.1.4, taxpayers have the right to dispute proposed adjustments by providing documentation showing why the proposed assessment is incorrect. In cases of duplicate reporting, the employer should be able to provide a letter confirming which W-2 is valid, and the IRS is required to consider this evidence during their review.
I've seen this exact scenario with multiple clients. One client worked for a large retail chain that changed ownership mid-year. Both the old and new companies issued W-2s, but they covered overlapping periods. The IRS computer just added them together and sent a notice saying she underreported by $22,000. We had to get statements from both companies showing the actual dates worked and earnings for each. Did your employer undergo any ownership changes or major restructuring last year?
Think of EITC processing like airport security. Everyone has to wait in the same initial line (the PATH Act hold until mid-February), but after that, some people go through expedited screening (childless EITC) while others go through more thorough checks (EITC with dependents). My childless EITC refund came through in exactly 23 days from my filing date, but that was only because I filed early enough to hit the February release window. If you're filing now, expect about 3 weeks from acceptance date.
I just got my EITC refund yesterday (April 2nd) after filing on February 28th! I was shocked at how complicated the whole process was. The PATH Act held my refund until March 20th, then it went through regular processing. I don't have qualifying children and still had to wait 33 days total. The February 15th date is just when they're allowed to START processing - not when you'll get your money. But once it started moving, it moved fast!
To clarify what others have said: The "202312" portion specifically means December 2023 (YYYY followed by MM format). This indicates the IRS moved a credit to your 2023 tax year (which ends in December 2023). This is different from a credit being applied to a monthly tax obligation like employment taxes. For individual taxpayers filing Form 1040, this almost always means the IRS found money you overpaid somewhere and applied it to your annual tax return. Check both your 2022 and 2023 account transcripts to see the complete picture of where the money moved from and to.
Does anyone know exactly how long it takes for this kind of credit transfer to fully process? I have a similar situation with a $876.43 credit transfer showing on my transcript from 3 days ago, but my refund amount hasn't updated yet on Where's My Refund.
This happens frequently. The system is automated. Paper checks usually mail within 7-10 business days. Delivery takes another 5-7 days. Total time around 2-3 weeks. Be patient. Check your transcript for updates. When I faced this last year, calling the IRS was impossible. Regular lines had 2+ hour waits. I used Claimyr (https://claimyr.com). Got connected to an agent in 20 minutes. They confirmed my check was already in the mail. Saved me weeks of uncertainty. Worth it when you need answers quickly.
Did you try calling the IRS directly? I'm in the same boat and can't get any straight answers from their automated system. I need my refund ASAP for car repairs and can't afford to wait a month for a paper check if there's any way to fix the bank info.
Has anyone tried using the "Where's My Refund" tool on IRS.gov to track a paper check after a failed direct deposit? The IRS website says it should update with new information, but I've heard mixed reports about its accuracy for tracking paper checks specifically.
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Connor O'Reilly
Last year my mom had over $40k in medical expenses from cancer treatment. Her preparer made a mistake on how her insurance reimbursements were reported. The IRS actually caught it and INCREASED her refund by about $2,800! Sometimes errors work in your favor. The whole process took about 8 weeks to resolve, but the IRS was surprisingly helpful. They even assigned her a case worker who walked her through exactly what documentation they needed. It wasn't nearly as scary as we expected.
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Yara Khoury
Keep all your medical receipts. Store them digitally. Back them up. IRS can audit up to three years back. Six years if they suspect substantial errors. Forever if they suspect fraud. Not trying to scare you. Just be prepared. Good preparers help but can miss things. Especially with complex medical situations.
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