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Help with filing taxes for deceased father - SSN locked issue

I've been struggling to file my late mother's 2022 taxes since January this year. Mom passed away in March 2023 and didn't earn enough in 2023 to require filing, but I need to submit her final 2022 return. I had Jackson Hewitt prepare and submit the taxes. They properly marked on the return that she's deceased, which is required for filing a deceased person's taxes. I've called the IRS multiple times about why the return keeps getting rejected, and the last two calls they told me it's because her social security number is locked. When I contacted the Social Security Administration to explain the situation, they seemed confused about how this could happen, but assured me they unlocked her SSN so the taxes could be processed. I just resubmitted everything again, and according to my tax preparer at Jackson Hewitt as of yesterday, it looks like they're getting rejected again for the same SSN locked reason. I'm completely lost on what to do next. I have established an estate, but my understanding is that the estate only handles matters after her death, not while she was alive. I even asked Jackson Hewitt if I should file through the estate and was told no since she was alive throughout 2022. To complicate things further, the tax preparer who initially handled Mom's 2022 taxes accidentally filed them under tax year 2023, and surprisingly they were accepted. I've since submitted a 1040X to amend that return back to zero, which is still processing. I'm trying to finalize my mother's estate and get her house on the market, and this tax issue is the final hurdle before I can begin those proceedings. I'm considering going directly to an IRS or SSA office in person because phone calls aren't resolving anything. None of this makes any sense to me. Any advice would be greatly appreciated because I'm about ready to tear my hair out at this point.

Amara Okafor

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Have you tried filing by mail instead of electronically? I had a similar issue with my father-in-law's final return. Every electronic submission was rejected, but when we printed everything out and mailed it in with a copy of the death certificate attached, it was processed without issue. Also, when you mail it, write "DECEASED" in red ink at the top of the return and include a cover letter briefly explaining the situation. In my experience, having physical documents in front of an actual human IRS employee helped get past the automatic rejection systems.

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That's a good suggestion. I'm going to try paper filing with all the documentation others have suggested here. Did you have to include anything special with the paper filing besides the death certificate? And approximately how long did it take for them to process it?

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Amara Okafor

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I included the death certificate, a copy of the Letters Testamentary showing I was the executor, and a brief cover letter explaining that electronic filing attempts had been rejected due to the SSN issue. It took about 12 weeks to process, which was longer than normal returns but still reasonable given the circumstances. One other tip - I sent it certified mail with return receipt so I had proof it was delivered. That gave me peace of mind and a paper trail in case there were any questions later. The physical timestamp of when they received it can be important for penalty and interest calculations.

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Just wanted to add that you should call the IRS Practitioner Priority Service line instead of the regular taxpayer line. The number is 866-860-4259. Tax professionals use this line, but as the executor of an estate, you can use it too. The wait times are usually shorter and the agents tend to be more experienced. Make sure you have all your documentation ready when you call - death certificate, letters testamentary, any rejection notices you've received, etc. They can often override the system rejections when they understand the full situation.

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Is this actually true? I thought that line was only for enrolled agents, CPAs, and tax attorneys with CAF numbers. Will they even talk to you if you're just an executor?

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Lucas Parker

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@Giovanni Colombo You re'absolutely right about the Practitioner Priority line! As an executor, you do have authority to use this line since you re'acting in a fiduciary capacity for tax matters. I used this exact approach when dealing with my grandmother s'final return last year. The key is explaining upfront that you re'calling as the court-appointed executor/personal representative of an estate, not as an individual taxpayer. Have your Letters Testamentary or Letters of Administration ready - they may ask for the case number or issuing court information to verify your authority. The agents on this line definitely understand estate tax issues better than the general customer service reps. They were able to explain that my grandmother s'return was being rejected because the death date in the SSA system didn t'match what was on the tax return there (was a one-day discrepancy due to time zones .)Something the regular line agents never caught despite multiple calls.

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QuantumQuest

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Has anyone run into issues with their tax software not allowing you to leave the 199A fields blank? I'm using ProSystems and it keeps giving me a diagnostic error when I try to leave those fields empty, even though all my partners are C-Corps.

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I use ProSystems too and had the same issue. What worked for me was putting zeros in all the 199A fields rather than leaving them blank. The software accepted that and didn't throw any errors. Just make sure you've properly identified each partner as a C-Corporation in the partner information screen.

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QuantumQuest

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Thanks, that worked perfectly! I tried putting in zeros instead of leaving them blank and the diagnostic errors went away. Seems like a software limitation rather than an actual requirement, but at least there's a workaround.

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PaulineW

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Great discussion everyone! As someone new to partnership taxation, I really appreciate seeing the consensus here. It's reassuring to know that leaving the 199A section blank (or entering zeros) for C-Corp partners is not only acceptable but actually the correct approach. I'm curious though - for those of you who have been doing this for years, have you ever had a client question why their K-1 doesn't have the 199A information? I imagine most C-Corp clients wouldn't even notice, but I'm wondering if anyone has had to explain this to a client who was expecting to see that section completed. Also, does anyone know if there are any proposed changes to the 199A reporting requirements that might affect this in future tax years?

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Great questions! In my experience, C-Corp clients rarely ask about the missing 199A information because their tax preparers typically handle the K-1s and understand that C-Corps can't use the deduction anyway. The few times I've had to explain it, I just mention that the 199A deduction is only for individual taxpayers and pass-through entities, so C-Corporations don't need that information on their K-1s. Regarding future changes - I haven't seen any proposed regulations that would change the 199A reporting requirements for C-Corp partners. The fundamental issue is that C-Corporations are subject to their own tax rates and aren't eligible for the individual QBI deduction, so there's no logical reason they would need this information in future years either. The 199A deduction itself is currently set to expire after 2025 unless Congress extends it, but even if they do extend it, I can't imagine they would make it available to C-Corporations given how the corporate tax structure works.

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Emma Garcia

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pro tip: sign up for informed delivery on usps website. at least youll know when its coming

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Carmen Diaz

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good idea! doing that rn

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Levi Parker

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Same situation here - mailed 1/30 and still nothing. Called the IRS yesterday and they said to wait the full 4 weeks before requesting a trace. Super frustrating but apparently this is pretty normal right now. The rep mentioned they're seeing a lot of mail delays due to increased volume and some postal processing issues. Hang tight!

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Has anyone considered the insurance implications here? When I started renting part of my house to a business (even one I partially owned), my homeowners insurance freaked out. They said I needed a different policy that included business use. Ended up costing me about $350 more per year. Make sure you check with your insurance company before you start, or they might deny claims if something happens!

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CosmicCowboy

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This is a really good point. I had to get a rider on my homeowners policy when I started using part of my home for business purposes. My agent called it a "home business endorsement" and it was around $200/year extra. But without it, apparently any business-related claims could be denied, which would be a disaster.

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One thing I haven't seen mentioned yet is the importance of keeping detailed records of how you calculate your business use percentage. I went through an audit last year for a similar situation (renting my home office to my consulting business), and the IRS agent was very thorough about my square footage calculations and usage logs. I'd recommend taking photos of the spaces being rented, measuring everything precisely, and keeping a simple log of when the business actually uses common areas like bathrooms or hallways. The agent told me that consistency in your calculation method year-over-year is crucial - if you change how you calculate the percentage without a good reason, it can trigger additional scrutiny. Also, be prepared that if you claim depreciation on the business portion of your home, you'll have to "recapture" that depreciation when you eventually sell the house, which means paying tax on it at ordinary income rates rather than capital gains rates. Sometimes it's worth skipping the depreciation deduction to avoid this complication down the road.

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Yara Sabbagh

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For UK sellers specifically, you'll want to report this income on your Self Assessment tax return if you're self-employed or have other income that requires filing. The income from your Zazzle sales should be reported as business income or miscellaneous income depending on how you classify your selling activity. Since you received the 1042-S with exemption code 15, no US tax was withheld, so you'll pay UK tax on the full amount according to your UK tax bracket. Make sure to convert the USD amounts to GBP using HMRC's published exchange rates for the tax year. Keep the 1042-S form with your records - you don't need to send it to HMRC, but it's proof of your foreign income if they ever ask. Also worth noting that if your total Zazzle income for the tax year exceeds £1,000, you'll need to register for self-employment with HMRC if you haven't already.

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Emma Taylor

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This is really helpful for UK sellers! Just to add - if you're using the trading allowance (the £1,000 threshold you mentioned), you can actually choose between deducting your actual expenses or claiming the full £1,000 allowance instead of expenses, whichever gives you the better outcome. For Zazzle sellers who don't have many business expenses, the trading allowance might be more beneficial even if your income is slightly above £1,000. You'd still need to declare the income on your Self Assessment, but you might end up with less taxable profit. Also worth checking if you need to register for VAT if your total business income (including Zazzle) approaches the VAT threshold - though most digital artists probably won't hit that level.

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NebulaNinja

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Just wanted to share my experience as another UK-based seller on Zazzle. I received my first 1042-S last month and was equally confused! After reading through all these comments and doing some research, here's what I learned: The exemption code 15 is specifically for UK residents under the US-UK tax treaty - it means Zazzle recognized you as a UK tax resident and didn't withhold any US taxes. This is exactly what should happen when you properly complete the W-8BEN form. For UK tax purposes, I reported my Zazzle income as "other income" on my Self Assessment. Since I'm under the £1,000 trading allowance threshold, I claimed the full allowance rather than deducting actual expenses (which were minimal anyway - just some design software subscriptions). One tip: HMRC's exchange rates can be quite different from what you might see on Google or bank statements, so make sure to use their official monthly rates. I found them on the gov.uk website under "HMRC exchange rates for customs and VAT." The whole process was much less scary than I initially thought! Keep that 1042-S safe with your other tax documents - you'll likely get one each year you have Zazzle earnings.

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