IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If your taxes are just W2s, mortgage, and kids, you can ABSOLUTELY do them yourself. I've been using FreeTaxUSA for 3 years now and it costs me $15 for state filing (federal is free). With three kids you probably qualify for some credits too that the software will walk you through. H&R Block is wildly overpriced for simple tax situations. They charge $350+ for what amounts to data entry that you can do yourself in an hour. They don't do anything magical - they use software very similar to what you can buy/use yourself.

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Do you need to know all the tax forms and which ones to fill out when using the software? That's what intimidates me - not knowing which forms I need.

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You don't need to know any of the tax forms beforehand! That's the beauty of tax software. It asks you simple questions like "Did you own a home?" or "How many dependents do you have?" and then determines all the necessary forms for you automatically. The software fills out all the right forms behind the scenes based on your answers. You'll never need to decide "do I need Schedule A or Schedule C?" - it handles all of that. You just answer questions about your life situation and it does the technical part. It's designed for regular people, not tax experts.

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I'm surprised no one's mentioned Credit Karma Tax (now called Cash App Taxes). It's completely FREE for federal AND state, even with mortgage and kids. I switched from paying $200+ to literally $0. Just as easy as the paid options in my experience.

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Julia Hall

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I tried Cash App Taxes last year and it messed up my mortgage interest deduction somehow. Ended up having to file an amendment. Maybe they've fixed it for this year?

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I'm a little late to this thread, but I wanted to add that backslash characters are sometimes used in programming for "escaping" special characters. In your tax software, it might be a bug where the program is displaying the escape characters that should be hidden. Different tax software handles special characters differently. If you're using one of the major programs like TurboTax, H&R Block, or TaxAct, you should report this as a bug. They usually release updates throughout tax season to fix these kinds of issues.

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Zara Ahmed

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Is there a way to do a quick check for these hidden characters across my whole return? I'm using TaxAct and now I'm worried there might be backslashes I'm not seeing.

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The best way to check your entire return is to create the PDF preview (usually there's a "Preview" or "Print Preview" option) and then use the search function (Ctrl+F on Windows or Command+F on Mac) to search for the backslash character. Just type \ in the search box and it will highlight any instances throughout the document. TaxAct also has a built-in error checker that runs before you file. While it might not specifically call out backslashes, it should catch most formatting issues that would cause rejection. If you're still concerned, you can also print the entire return and visually scan the fields where you entered text (like name, address, occupation) for any unexpected characters.

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Luca Conti

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I'm having the exact same issue but with forward slashes (/) in my software. Anyone know if this causes the same problems? I noticed them appearing randomly in some of my address fields.

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Nia Johnson

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Forward slashes can definitely cause similar problems. The IRS systems interpret them as date separators or division operators in some contexts. I'd recommend removing them from any text fields like addresses. Only use them where they're expected (like in dates formatted as MM/DD/YYYY).

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I used Jackson Hewitt online last year for my W2 and 1099-G and had a horrible experience. The interface kept glitching and wouldn't let me go back and correct information without starting over. Their customer service was basically non-existent - waited 2 hours on hold and then got disconnected. I switched to FreeTaxUSA this year and it was much better. They handle W2s and unemployment just fine, and it's cheaper than both TurboTax and Jackson Hewitt. Their interface isn't as flashy but it works smoothly and I got my refund in 12 days.

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Did FreeTaxUSA handle state taxes too or just federal? And was that included in the basic price or an add-on?

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FreeTaxUSA does federal returns for free and charges around $15 for state returns, which is way cheaper than most other services. The state filing is an add-on but still very affordable compared to the $40+ that TurboTax and others charge. They handle both federal and state unemployment reporting correctly, which was important for me since my state taxes unemployment a bit differently than federal.

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LunarEclipse

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Has anyone used the Jackson Hewitt mobile app instead of their website? I usually do everything on my phone and wondering if their app is any good for filing with W2 and unemployment?

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Yara Khalil

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I tried their app last year and honestly wouldn't recommend it. Super buggy and kept crashing when I tried to upload photos of my documents. Ended up having to use the website anyway. If you're set on using your phone, TaxSlayer's app worked better for me this year.

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Melissa Lin

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Just FYI - my mom works for the State Department and says they only deny passports for tax debts over $59,000 AND when the IRS has formally certified you as seriously delinquent. It takes a lot to get to that point. They don't automatically check with the IRS when you apply for a passport - the IRS has to specifically flag your SSN in the system.

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Does your mom know if there's any way to check if you've been certified as seriously delinquent? Or do you just have to wait and see if your passport gets approved?

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Melissa Lin

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The IRS is required to send you a Notice CP508C if they certify your tax debt to the State Department. It's a specific notice just for passport certification. If you haven't received that notice, you haven't been certified. You can also call the IRS and specifically ask if your account has been certified for passport denial. They also cannot certify you if you're making payments under an approved installment agreement, have a pending offer in compromise, or have requested innocent spouse relief. So those are all protective measures even for people who owe more than the threshold amount.

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Romeo Quest

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I had a similar issue but with a bigger amount (around 7k). I totally panicked and paid it all off at once, only to find out later I could have just set up a payment plan and still gotten my passport. Learn from my mistake! As long as you're making arranged payments, you should be fine with the passport - especially at less than 3k.

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Val Rossi

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Did your online account update right away after you paid? Mine still shows the full amount even after making payments and it's been 3 weeks.

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Amara Okafor

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Quick question for people familiar with RSUs - is there a way to see exactly what transactions happened? My company uses E*Trade for our stock plan, but the reporting is confusing me. I can see that shares vested but I'm not sure if/when they were sold automatically.

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Check your E*Trade account for a transaction history report. Look for "sell to cover" transactions that happened on the same day as your vesting dates. These will show exactly how many shares were sold automatically to cover taxes. Also look for a form called a "Confirmation" after each vesting date - it should break down exactly how many shares vested, how many were sold for taxes, and how many you retained. If you can't find these in your account, contact E*Trade support and ask for vesting confirmation statements.

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Amara Okafor

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Thanks so much, I found the transaction history and you're right - there are "sell to cover" entries for each vesting date. Now I see exactly what happened - about 40% of each vesting was automatically sold for taxes, which matches roughly what my tax rate should be. That explains why the values on my W-2 and 1099-B overlap! I need to report the sales but make sure I'm not double-taxed on income that was already included in my W-2. This is really helpful.

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Has anyone successfully negotiated down the penalties with the IRS? I'm in a similar situation with RSUs but for 2023, and I'm worried about the penalties more than the actual tax owed.

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Yes, you can absolutely request penalty abatement, especially if this is your first time making this type of error. The IRS has a "First Time Abatement" policy that often waives penalties for taxpayers with clean compliance history. When responding to the notice, include a formal request for penalty abatement explaining that you made an honest mistake and didn't understand the reporting requirements for RSUs. Focus on how you've always filed and paid on time previously.

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