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Here's a step-by-step guide: 1. Go to IRS.gov 2. Click on "Get Your Tax Record" 3. Choose "Get Transcript Online" 4. Create an account or sign in with ID.me 5. Verify your identity (you'll need email, phone, ID, and SSN) 6. Select the transcript type and tax year 7. View or download your transcript The Account Transcript is what most people check for refund status. It shows all activity on your account including refund processing.
When I tried getting my transcript online, the verification system kept rejecting me. After wasting almost 2 hours trying different things, I used Claimyr (https://claimyr.com) to get through to an IRS agent who helped me request my transcript by mail. It's a service that navigates the IRS phone tree and holds your place in line. Got connected to a real person in about 15 minutes instead of the usual 2+ hour wait time. The agent was able to verify my identity over the phone and get my transcript request processed.
Thanks everyone for the help! I'll try setting up an online account first, but good to know there are options if that doesn't work out. Appreciate all the detailed instructions!
9d
Just got my 846 code yesterday after having 570/971 for exactly 16 days! It was like waiting for water to boil - seemed like forever while I was checking, but once it happened it was quick. My direct deposit is scheduled for Tuesday. The whole process was like a weird tax purgatory where you're neither rejected nor approved. Hang in there! Anyone else get their 846 code recently after the dreaded hold codes?
I see you mentioned 570 and 971 codes, but what's your cycle code? The last 4 digits on your 570 transaction line can tell you when your account updates. If it ends in 05, you're on a weekly cycle (updates Thursday nights). If it ends in 01-04, you're on a daily cycle. Also, is your 971 date after your 570 date? That sequence matters for predicting resolution timeframes.
Paper filed March 1st. Got transcript update May 30th. Refund June 7th. No updates on WMR the entire time. Transcript showed first. Check that instead. They're working through them slowly.
Have you tried calling the Taxpayer Advocate Service? They're technically separate from the IRS and can sometimes help when you're facing financial hardship. Might be worth a shot if you're really struggling financially. Just be prepared to document your hardship (potential eviction, utility shutoff, etc.). Sometimes they can expedite things when regular channels are moving too slowly. Worth a try, right? ๐
Amazon Flex uses a third-party tax document provider called Payable/Stripe for their 1099 distribution. If you're getting an error in the Amazon portal, try going directly to stripeconnect.com/tax-documents/letters - many Flex drivers don't realize there's this alternate access point. You'll need to create/login with the same email you use for Flex. Also, check your spam folder for emails from Stripe rather than Amazon - they typically send notification emails in mid-January when documents are ready.
I went through this exact situation with Amazon Flex last year! Here's what fixed it for me: 1. Clear your browser cache completely 2. Try using a different browser altogether (Firefox worked when Chrome failed) 3. Disable any ad blockers or privacy extensions 4. Make sure you're using the exact same email address as your Flex account 5. If all else fails, contact Amazon Flex support through the app Such a relief when I finally got in! If you're really stuck, you can also request your wage and income transcript directly from the IRS which will show what Amazon reported for you.
According to Internal Revenue Manual 21.4.6, the Treasury Offset Program (TOP) is required by law to provide pre-offset notices to taxpayers before any refund offset occurs. Pursuant to IRC ยง 6402, taxpayers must be given opportunity to resolve or dispute potential offsets. The fact that you received no pre-offset notice and TOP confirms no debts strongly suggests this is a system error. I was surprised to learn that approximately 8% of offset notices on WMR are false positives according to Taxpayer Advocate Service data.
I went through this exact scenario in March! The IRS.gov website has a page about this: https://www.irs.gov/taxtopics/tc203. In my case, I called both the TOP line (800-304-3107) and checked my account transcript. No offsets showing anywhere but WMR. My full refund hit my account exactly on the 846 date. The IRS systems seem to be having more of these display errors this year based on what I've read in the r/IRS community. Just keep an eye on your bank account on May 5th!
I ran into a similar issue last year with my advance. I used taxr.ai to analyze my tax transcript (you can request it from the IRS website), and it showed exactly why my refund was delayed. The system identified that my gig income verification was still pending. Taxr.ai explained all the codes on my transcript and gave me a realistic timeline for when my refund would actually process. Saved me a lot of anxiety since I could see exactly what was happening instead of guessing.
People don't realize that TurboTax and Credit Karma operate on different systems even though they're related products. The TT submission status doesn't automatically sync with the CK advance status. I verified this with their technical support team. You need to check both platforms independently, and sometimes you need to manually refresh your status on the Credit Karma side. The API between the two systems sometimes fails to update properly during peak filing periods.
Here's what you need to know about transcript updates: โข Normal processing: 7-21 days for e-filed returns to appear on transcripts โข April filings: Often take longer due to volume (14-28 days is common) โข First-time filers: May experience additional verification (adds 1-2 weeks) โข Confirmation number: Critical proof your return was received โข System updates: Transcripts typically update overnight on weekdays โข No updates on weekends: The IRS batch processing system doesn't update transcripts on weekends Bottom line: At 14 days during peak season, you're still within normal parameters. I'd wait until the 21-day mark before taking any action.
This is actually much more common for first-time filers in the US system compared to those who've filed for years. The IRS often puts additional verification steps in place for new taxpayers that they don't publicize. I've seen similar situations with international students who file for the first time - their transcripts often take 3-4 weeks to update compared to 1-2 weeks for established filers. I'm concerned this could impact your refund timeline if you're expecting one, as these verification steps sometimes add another 30 days to processing.
Have you double-checked that your address is current with the IRS? When they reissue as a paper check, it goes to the address on your return. If you've moved since filing, you might need to submit a change of address form. Also, did your preparer use the wrong routing number too, or just the account number?
OMG this happened to me last year and it was a NIGHTMARE! ๐ก The bank rejected my deposit on the scheduled date, and then I had to wait nearly 6 WEEKS for a paper check! The IRS systems are so outdated that once the direct deposit is scheduled, there's literally NOTHING they can do to stop or correct it - even if you catch the error before the deposit date. I called multiple times and every agent told me the same thing - just wait for the rejection and automatic reprocessing. So frustrating when you need that money!!
Have you tried calling the IRS to confirm they're processing the paper check? I was in this exact situation and spent DAYS trying to get through on their regular line without success. Finally used Claimyr (https://www.claimyr.com) and got connected to an agent in about 15 minutes who confirmed my check was already being processed and gave me the exact mail date. Saved me so much anxiety knowing exactly when to expect it! Have you been able to reach anyone at the IRS about this yet?
Idk about paying for a service just to talk to the IRS. Seems like everyone else got their $ without calling. Why spend more $ when the process is automatic? Not throwing shade, just saying maybe wait the 2-3 wks first before spending more cash on something that's gonna happen anyway?
11d
Omg I feel your pain!!! I had this happen and my check got sent to my old address even though I SWEAR I updated everything correctly!!! ๐ก Had to wait another 6 weeks for them to reissue after the first check was returned. Make absolutely sure your current address is on file with the IRS RIGHT NOW!!! Don't just assume they have it right - double check on the IRS website by creating an account if you don't already have one. Trust me, you don't want to add another month to this process!!!
Victoria Jones
Have you considered the possibility that your refund might be subject to additional verification even after fee payment? Sometimes the processing indicators don't tell the complete story, do they? I've found that understanding the transcript codes gives you much better insight than the Serve payment status. Have you checked your tax transcript? Tools like taxr.ai can analyze your transcript and give you a much clearer picture of where your refund actually stands in the process. It helped me understand why my refund was delayed last year despite my fees being paid - turned out there was a verification hold that wasn't visible anywhere else.
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Cameron Black
I'm seeing some confusion in the responses here. Serve is definitely processing refunds faster this year than last. I had my fees deducted last Wednesday and got my refund Friday morning - less than 48 hours! ๐ The key is understanding that the fee payment is basically confirmation that your refund is approved and on the way. The remaining time is just banking transfer delays, not IRS processing. As long as your return didn't have any red flags (like claiming unusual credits or major income changes), you should see it very soon. Hang in there!
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