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IRS made a mistake on my amended return - how do I get this fixed??

So I accidentally contributed too much to my IRA in 2022 (partly my fault, partly my financial advisor's fault for not catching it sooner). We only realized the problem when doing my 2023 taxes. My tax preparer filed an amended 2022 return and I paid the $480 penalty on April 12 electronically. The money was definitely taken from my bank account. Fast forward to early July - I get this random check from the IRS for $487.29. I figured it had to be some kind of scam since I ALWAYS owe taxes (paid like $19,500 for federal this year alone). So I just set the check aside on my desk thinking I'd call to verify if it was legit. Then at the end of July, I get a notice from the IRS saying I owe $680 for unpaid taxes - that's the original $480 plus about $200 in interest and penalties! What the heck?? It's pretty obvious what happened - I paid the $480 with my amended return, the IRS mistakenly refunded it with interest, and now they're claiming I never paid it in the first place. I called the IRS and after waiting forever, finally got an agent who confirmed I was right. She told me NOT to cash the check, but instead to void it and mail it back with a letter explaining what the money was originally for. She said they would adjust everything and it should eliminate the entire bill. I sent it back on August 2 with tracking (thank goodness). Just got another letter on September 21 saying I've "chosen not to pay" and now owe $695. The letter is titled "Notice of Intent to Levy" and I'm totally freaking out. What am I supposed to do now?? I have proof I sent back their erroneous check!

I'm not sure this helps, but my tax guy said the IRS is MASSIVELY backed up on processing amended returns right now. Like 6-8 months behind. He said they're so overloaded they're making tons of errors like this. Something to do with their antiquated computer systems not being able to properly track amended returns vs. original returns when they're processed out of sequence.

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Yuki Tanaka

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This! My amended return from last October is still "processing" according to Where's My Amended Return tool. When I finally got through to someone they basically admitted their systems are failing under the workload.

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This is exactly why I always recommend keeping detailed records when dealing with amended returns. Your situation is frustrating but definitely fixable. Since you have the tracking confirmation that the voided check was delivered, you're in a good position. Here's what I'd do immediately: 1) Call the IRS Collections department directly at 1-800-829-7650 (not the general line) and explain this is about a levy notice you received in error. 2) When you get an agent, ask them to look at your account for "transaction code 570" - this should show when they received your returned check back in August. 3) Request an immediate "collection hold" on your account while this gets sorted out. They can place a 60-day hold which prevents any levy action. 4) Ask the agent to send you Form 12153 (Collection Due Process) if they can't resolve it immediately. This gives you formal appeal rights and stops collection activity. Also, definitely consider filing that Form 911 with Taxpayer Advocate Service that others mentioned. Your case has all the elements they look for: IRS error causing financial hardship, multiple failed attempts to resolve through normal channels, and imminent collection action. The key is being persistent and documenting every conversation. Don't let them brush you off - you have proof you followed their own agent's instructions by returning that check.

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Malik Johnson

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Its all bureaucratic nonsense istg. why cant they just give us our money without all these stupid codes 🤮

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fr fr the whole system needs an overhaul

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Code 766 basically means the IRS has processed and approved your refundable credits (like EITC, Child Tax Credit, etc.). The 4-15-2025 date is just the tax year due date, not your refund date. You'll want to keep checking for code 846 which will show your actual refund issue date. Usually takes a few weeks after 766 appears, but every situation is different depending on your return complexity.

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StarStrider

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Thanks for the detailed explanation! So basically I just need to be patient and wait for code 846 to show up? This is my first time dealing with all these transcript codes so really appreciate the breakdown šŸ™

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Don't forget about the Earned Income Tax Credit! If you have kids, filing jointly with a lower overall income (since your wife doesn't work) might make you eligible for EITC depending on how much you make.

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Zara Shah

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That's not totally accurate. You need earned income to qualify for EITC. Just having kids isn't enough - the "E" in EITC stands for Earned. If his income is too high, they won't qualify regardless of filing status.

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Teresa Boyd

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Just wanted to add another perspective here - I was in a very similar situation when my husband stopped working to care for our newborn. Beyond the tax advantages everyone mentioned, there are some practical benefits to filing jointly that aren't always obvious. For instance, if you ever need to apply for certain government programs or benefits, having a joint return can sometimes be required or preferred. Also, if your wife decides to go back to work later in the year or starts any freelance/gig work, filing jointly makes it much easier to handle those income changes without having to amend returns. One thing I learned the hard way - make sure you're both familiar with the tax return details even though only one of you is earning. Banks, mortgage companies, and other financial institutions will often want to see both spouses' information when you apply for loans or refinancing, and it's helpful if you're both up to speed on your tax situation. The bottom line is definitely file jointly - you'll save money and avoid complications down the road!

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$7,595 Head of Household Refund with EIC Stuck on Code 570 Since April 17 - Transcript Shows Processing but No Update

I filed my taxes on March 13th and my transcript shows code 570 (additional account action pending) as of 04-17-2023. I'm worried because I need my refund and don't understand what's happening. Looking at my account transcript I requested on 03-31-2023 (and received the same day), here's what I'm seeing: FORM NUMBER: 1040 TAX PERIOD: Dec. 31, 2022 ACCOUNT BALANCE: -$7,595.00 ACCRUED INTEREST: $0.00 AS OF: Apr. 17, 2023 ACCRUED PENALTY: $0.00 AS OF: Apr. 17, 2023 ACCOUNT BALANCE PLUS ACCRUALS: -$7,595.00 INFORMATION FROM THE RETURN OR AS ADJUSTED: EXEMPTIONS: 02 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: $27,906.00 TAXABLE INCOME: $8,506.00 TAX PER RETURN: $0.00 SE TAXABLE INCOME TAXPAYER: $0.00 SE TAXABLE INCOME SPOUSE: $0.00 TOTAL SELF EMPLOYMENT TAX: $0.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER): Apr. 15, 2023 PROCESSING DATE: Apr. 17, 2023 TRANSACTIONS: CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20231305 04-17-2023 $0.00 30221-473-02327-3 806 W-2 or 1099 withholding 04-15-2023 -$3,960.00 766 Credit to your account 04-15-2023 -$1,147.00 768 Earned income credit 04-15-2023 -$2,488.00 570 Additional account action pending 04-17-2023 $0.00 My refund amount is supposed to be $7,595.00, which includes $3,960.00 in W-2/1099 withholdings, $1,147.00 in credits, and $2,488.00 in earned income credit. The processing date shows as April 17, 2023, and the code 570 was posted on 04-17-2023 with a cycle number of 20231305. Anyone know what's going on with this 570 code or how long this might take to resolve? I'm really counting on this refund and getting anxious about the delay.

check your mail carefully - sometimes they send letters requesting more info and if you miss it the delay gets worse

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Miguel Ramos

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Code 570 with EIC claims typically triggers an automatic review that can take 60-120 days, but there are a few things you can do while waiting. First, check your mail daily for any CP75 or similar notices requesting documentation - missing these will extend your delay significantly. You can also call the IRS at 1-800-829-1040 (best times are 7am or after 6pm) to see if they need anything specific from you. If you're experiencing financial hardship, contact the Taxpayer Advocate Service at 1-877-777-4778. Your transcript looks clean with no red flags, so this is likely just routine verification of your EIC eligibility based on your filing status and income level.

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Thanks for the detailed advice! I haven't received any CP75 notices yet but I'll definitely keep an eye out for them. Going to try calling during those hours you mentioned - hopefully I can get through and find out if they need anything else from me. Really appreciate you laying out the timeline and next steps! šŸ™

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$6,529 HoH Refund On Hold - 570 Code "Additional Account Action Pending" On Feb 24 After Processing Date

I just checked my transcript and I'm seeing a refund amount of $7,529.00, but there's also a 570 code saying "Additional account action pending." I file as Head of Household with 2 exemptions, and my adjusted gross income was $27,149.00 with taxable income of $5,249.00. Looking at the transcript details, here's what I'm seeing: ACCOUNT BALANCE: -$7,529.00 (minus sign means credit amount) ACCRUED INTEREST: $0.00 AS OF: Feb. 11, 2025 ACCRUED PENALTY: $0.00 AS OF: Feb. 11, 2025 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): -$7,529.00 INFORMATION FROM THE RETURN OR AS ADJUSTED: EXEMPTIONS: 02 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: $27,149.00 TAXABLE INCOME: $5,249.00 TAX PER RETURN: $0.00 SE TAXABLE INCOME TAXPAYER: $0.00 SE TAXABLE INCOME SPOUSE: $0.00 TOTAL SELF EMPLOYMENT TAX: $0.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER): Apr. 15, 2025 PROCESSING DATE: Feb. 17, 2025 TRANSACTIONS: CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20250504 02-17-2025 $0.00 30221-421-17394-5 806 W-2 or 1099 withholding 04-16-2025 -$2,160.00 766 Credit to your account 04-16-2025 -$2,700.00 768 Earned income credit 04-16-2025 -$4,669.00 570 Additional account action pending 02-24-2025 $0.00 This Product Contains Sensitive Taxpayer Data Can someone help me understand what this "Additional account action pending" code means and if my refund is actually coming? I was expecting to see a refund date since all my credits add up to the account balance showing as a credit (-$7,529.00). Does the 570 code mean they're reviewing my return or something? I'm especially concerned because my Earned Income Credit is a significant portion of my refund. Is it normal for the 570 code to show up with a date after the processing date? The processing date shows Feb. 17 but the 570 code is dated Feb. 24. Does that mean they processed it and then flagged it a week later? Will this delay my refund by a lot? This is my first time seeing these transaction codes and I'm really trying to figure out what's going on with my refund.

Make sure all your W2 info matches exactly what you filed. Thats usually what they check with these holds.

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I've been through this exact same situation! The 570 code appearing after your processing date (Feb 17) is actually pretty normal - it means they processed your return initially but then flagged it for additional review on Feb 24. With EIC claims like yours ($4,669), they're required to do extra verification to prevent fraud. The good news is your transcript shows everything looks correct - your withholdings, credits, and EIC all add up to that $7,529 refund amount. The timing suggests you should see movement soon since it's been about a week since the 570 code appeared. Most EIC reviews resolve within 2-3 weeks of that date. I'd recommend checking your transcript weekly for updates. Look for either a 571 code (which would release the hold) or an 846 code (which would show your actual refund date). Don't stress too much - this is just their standard verification process, especially for Head of Household filers with significant EIC amounts.

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This is super helpful! I'm new to all this tax stuff and seeing that 570 code really freaked me out. Good to know it's normal for it to show up after processing. Should I be doing anything specific while I wait or just keep checking my transcript weekly like you suggested?

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