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Should I switch CPAs after multiple accounting errors and tax miscalculations?

I've been with my CPA for about 2.5 years and I'm starting to question if I should find someone new. Several concerning issues have come up in the last few months that make me wonder if this is just normal CPA behavior or if I need to make a change. The biggest problem happened when my business started a new revenue stream in mid 2024. I emailed him with all the exact figures so he could adjust my estimated tax payments accordingly. He acknowledged the email but never actually recalculated anything! Now he's telling me I owe around $82k in taxes, which is a massive hit I wasn't prepared for. What's weird is that he has access to my Quickbooks (which I'm paying for!) so he should have been monitoring the increased revenue, but apparently wasn't looking at it at all. Another issue: I have income from multiple states and always send him an annual email with the breakdown by state. This year, I clearly labeled the email "My Name 2024 Important Notes for Taxes" but he completely missed or ignored it. I caught this by chance, and now he has to redo calculations. For two consecutive years, he's messed up calculating my solo 401k contributions, and both times I've had to request refunds from my brokerage because of his errors. I know he's swamped with clients, but his disorganization is costing me money and stress. Is this just how all CPAs operate and I need to micromanage everything, or are these red flags that it's time to find someone new?

These are absolutely red flags, not normal CPA behavior. I've been through tax season with several different CPAs over the years, and what you're describing shows a fundamental lack of attention to your account. The estimated tax payment issue alone should have you looking elsewhere. When you explicitly notify your CPA about a significant revenue increase, recalculating quarterly payments should be automatic - that's Tax Planning 101. The fact that he acknowledged your email but didn't act on it is inexcusable, especially when you're facing an $82k surprise bill. The repeated solo 401k errors are particularly telling because these calculations follow straightforward IRS guidelines. Making the same mistake twice suggests he's not learning from his errors or possibly not dedicating enough time to your file. You're not being unreasonable - you deserve a CPA who is proactive, organized, and responsive to your communications. Start interviewing new candidates now, and make sure to ask them specifically how they handle mid-year revenue changes and client communications. A good CPA should have systems in place to prevent exactly what you're experiencing.

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This is exactly what I needed to hear. I've been second-guessing myself wondering if I'm being too demanding, but you're right - these aren't unreasonable expectations. The $82k surprise really opened my eyes to how costly these "oversights" can be. I'm definitely going to start interviewing new CPAs and will ask those specific questions about handling mid-year changes. Thank you for validating that this isn't normal!

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Your situation sounds incredibly frustrating, and I completely understand why you're questioning your CPA relationship. What you've described - especially the estimated tax payment oversight that led to an $82k surprise bill - goes beyond simple mistakes into negligence territory. A few practical suggestions for moving forward: First, document everything. Keep copies of all those emails you sent about revenue changes, state breakdowns, and any other important communications. This creates a paper trail if you need it later. Second, when you do switch (and I think you should), make sure your new CPA understands the complexity of your situation upfront. Multi-state income, solo 401k contributions, and business revenue streams require someone who's experienced with these specific scenarios, not someone who treats every client the same way. Finally, consider setting up quarterly check-ins with your new CPA rather than just annual meetings. This would have caught the revenue increase issue before it became an $82k problem. A proactive CPA should actually welcome these conversations because it helps them serve you better. You're absolutely not being unreasonable - you're paying for professional expertise and should expect competent, attentive service in return.

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Omg I feel your pain!!! I had this happen and my check got sent to my old address even though I SWEAR I updated everything correctly!!! 😔 Had to wait another 6 weeks for them to reissue after the first check was returned. Make absolutely sure your current address is on file with the IRS RIGHT NOW!!! Don't just assume they have it right - double check on the IRS website by creating an account if you don't already have one. Trust me, you don't want to add another month to this process!!!

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This exact thing happened to me two years ago and I was SO stressed! Here's what I learned from the experience: The good news is your money isn't lost - the IRS has pretty solid procedures for this. When TurboTax (or any tax software) sends your refund to the wrong account and it gets rejected, the bank automatically returns it to the Treasury within 1-2 business days. The IRS then converts it to a paper check without you having to do anything. My timeline was: rejection happened on a Tuesday, IRS processed the return on Friday (showed up on my transcript), and I got the paper check the following Wednesday - so about 8 business days total. Pro tip: Check your IRS transcript online to track the progress. You'll see transaction codes that show when the rejection happened and when the new check was issued. It really helped calm my nerves to see the process actually working! And definitely don't call the IRS unless it's been over a month - their phone lines are swamped and this process is completely automated. Save yourself the headache! 😊

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Mason Kaczka

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Thanks for sharing your timeline! That's really helpful to know it can happen that quickly. I'm curious - when you checked your transcript, what specific codes should I be looking for? I've never really navigated the transcript system before and want to make sure I'm checking the right things. Also, did you have to verify your identity to access the transcript online or was it pretty straightforward?

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Has anyone tried just increasing their withholding by a set amount instead of trying to get the W-4 perfect? I got tired of owing every year so I just put an extra $100 per paycheck on line 4(c). Now I get a small refund each year and don't have to stress about it.

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This is honestly the easiest solution. The withholding system is never going to be 100% accurate for everyone. I'd rather get a small refund than owe money. I do $75 extra per paycheck and it works perfectly for me.

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Daryl Bright

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That's probably what I'll end up doing. I'd rather get a small refund than deal with this stress every year. Based on what others have said, sounds like I need about $130 extra per paycheck. I'll just round up to $150 to be safe. Thanks everyone for all the advice! Going to fill out a new W-4 tomorrow and talk to HR about making sure they're using updated withholding calculations.

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Just wanted to add another perspective here - make sure you're also checking if your employer offers any pre-tax benefits that might be affecting your taxable income calculations. Things like health insurance premiums, 401k contributions, or FSA deductions can sometimes throw off withholding if they weren't properly accounted for when you filled out your W-4. Also, if you got any raises or bonuses during the year, those can mess with withholding calculations too. Many payroll systems don't automatically adjust for mid-year salary changes, so you might need to submit a new W-4 whenever your income changes significantly. The extra withholding approach that others mentioned is definitely the safest bet. I'd rather give the government a small interest-free loan than get hit with a surprise tax bill!

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Chris Elmeda

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This is a really good point about pre-tax benefits! I completely forgot to mention that I do contribute to a 401k (about 6% of my salary) and have health insurance premiums deducted pre-tax. Could this be part of why my withholding seems off? When I filled out my W-4, I didn't really think about how these deductions would affect the calculations. Should I be accounting for these somehow on the form, or is the payroll system supposed to handle that automatically?

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One thing I haven't seen mentioned yet is quarterly estimated tax payments. If your cousin's total tax liability for the year (including this prize money) will be significantly higher than what's being withheld from her regular job, she might need to make estimated quarterly payments to avoid underpayment penalties. The IRS generally expects you to pay as you go, so if this $25k CAD (roughly $18-19k USD depending on exchange rates) bumps her into a higher tax bracket or creates a large tax bill, waiting until next April to pay could result in penalties and interest. She should calculate her expected total tax liability for the year including the prize money and compare it to what's already been withheld from her paychecks. If there's going to be a shortfall of more than $1,000, she'll likely need to make estimated payments by the quarterly deadlines. This is especially important since she probably didn't have any US taxes withheld from the Canadian prize money, so the entire US tax burden on those winnings will be due when she files. Better to plan ahead than get hit with surprise penalties on top of the tax bill!

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This is such an important point that could save your cousin a lot of headaches! I didn't even think about estimated payments, but you're absolutely right - that $18-19k USD could easily create an underpayment situation. Just to add to this - the safe harbor rule might help her avoid penalties if she pays at least 100% of last year's tax liability (or 110% if her prior year AGI was over $150k). So even if she can't calculate the exact amount owed on the prize money right away, she could potentially avoid penalties by making sure her total payments for the year meet that threshold. The quarterly deadlines are pretty strict too - January 15th, April 15th, June 15th, and September 15th. Since we're already past some of those dates for this year, she might need to catch up on any missed quarters when she calculates everything out. Has anyone here dealt with estimated payments for unexpected foreign income? I'm curious if there are any special considerations or if the standard quarterly payment rules apply the same way.

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Carmen Ruiz

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Your cousin is in for quite a tax adventure! As everyone has mentioned, she definitely needs to report this to the IRS as worldwide income. Here's what I'd add to the great advice already given: Make sure she gets a clear breakdown from the Canadian production company of exactly what was withheld before she received her payment. Sometimes game shows withhold more than just income tax - they might deduct production fees, agent commissions, or other expenses that won't qualify for the foreign tax credit. Also, keep in mind that the $25,000 CAD might not all be "prize money" for tax purposes. Some game shows structure winnings as part prize, part appearance fee, or part reimbursement for expenses. Each component could have different tax implications, so she'll want to clarify this with the show's accounting department. One more thing - if she had any expenses related to participating in the show (travel, lodging, meals while in Toronto), she generally can't deduct these against the winnings since game show participation is considered a personal activity, not a business. The IRS is pretty strict about this, so don't count on offsetting any of the tax burden with trip expenses. The good news is that with proper planning and documentation, she should be able to handle this without too much drama. Just make sure she doesn't spend all the winnings before setting aside money for Uncle Sam!

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This is really comprehensive advice, thank you! The point about different components of the winnings is something I hadn't considered at all. I'm wondering - how would someone go about getting that detailed breakdown from the production company? Are they legally required to provide it, or is it more of a "nice to have" if they're willing to share? Also, regarding the expenses not being deductible - that's disappointing but good to know upfront. I assume this applies even if the show specifically invited her to participate and covered some costs initially? It seems like there should be some distinction between someone who seeks out game show opportunities versus someone who gets recruited, but I guess the IRS doesn't see it that way. One last question - if the show did withhold things like agent fees or production costs, and those aren't eligible for foreign tax credit, does that mean she essentially gets double-taxed on that portion? That seems particularly unfair if she didn't have control over those deductions.

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Mei Wong

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Great questions! Regarding the breakdown from the production company - they're not legally required to provide detailed breakdowns beyond what's needed for their own tax reporting, but most reputable companies will provide this information if you request it in writing. I'd suggest your cousin contact their accounting or finance department directly and explain that she needs the breakdown for US tax compliance purposes. You're right that the expense situation feels unfair, but the IRS treats game show participation as personal entertainment rather than business activity, regardless of whether someone was recruited or applied. Even if the show initially covered costs, any reimbursements would typically be considered additional income rather than business expenses. Regarding the double taxation on non-creditable withholdings - unfortunately, yes, that can happen. If the Canadian production company withheld agent fees or other non-tax deductions, those amounts reduce what she actually received but don't create US tax credits. However, she should only owe US taxes on the net amount she actually received, not the gross amount before non-tax deductions. The key is getting clear documentation of what each withholding represents. This is definitely a situation where working with a tax professional experienced in cross-border issues would be worth the cost - they can help navigate these nuances and ensure she's not paying more than legally required.

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Has anyone had issues with missing refunds after paper filing with a non-resident alien spouse? I paper filed in February and still haven't received my refund. The "Where's My Refund" tool just says it's still processing. Getting worried...

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Donna Cline

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Paper returns are taking 6+ months to process this year, especially if there's anything unusual like a non-resident alien spouse situation. The IRS is still catching up from the pandemic backlog. As long as your return was filled out correctly, your refund should eventually arrive. You can try calling the IRS refund hotline at 1-800-829-1954, but be prepared for a long wait. The Taxpayer Advocate Service might be able to help if it's been more than 6 months, but they're also overwhelmed with cases.

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I went through this exact same situation two years ago! The non-resident alien spouse paper filing process is definitely confusing, but you're asking all the right questions. A few additional tips from my experience: - Make sure to write "NRA" (Non-Resident Alien) next to your spouse's name on the return if you're filing MFS. This helps the IRS processors understand the situation immediately. - Double-check that you're using the correct filing status. Since your wife doesn't have an SSN/ITIN, you can't file jointly, so MFS is correct. - For your Roth IRA recharacterization situation, make sure you have Form 8606 if you made any nondeductible traditional IRA contributions. The IRS scrutinizes these transactions heavily on paper returns. - Consider sending your return via certified mail with return receipt. It gives you proof of when the IRS received it, which can be helpful if there are any processing delays. The whole process took about 4 months for my return to be processed, so be patient. The IRS tends to take longer with paper returns that have any "unusual" circumstances like NRA spouses. Good luck!

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