When my NJ refund was stuck last year, I tried calling that number for days with no luck. Eventually used Claimyr (https://claimyr.com) to get through to an agent. Turns out there was a small discrepancy in my address format that was holding things up. Fixed it in 5 minutes once I actually talked to someone. Worth the service fee to avoid the endless hold music!

FYI - NJ announced they're taking longer this year due to increased fraud prevention measures. Their official statement says most refunds will take 4-6 weeks minimum, even for simple returns with no issues. They're manually reviewing more returns than in previous years.

FYI - there's a diff between "info doesn't match" and "still being processed" msgs on WMR. If ur getting the info error, double-check these EXACT things: 1. Refund amt - use the PRECISE dollar amount from line 34a (no rounding!) 2. Filing status - exactly as filed (MFJ, HOH, etc) 3. SSN - first person listed on return only 4. Check for typos - even one digit off = error If all that's correct, then ur return is likely still in pre-processing. The IRS master file db only updates once a week (usually Weds night) which is why many ppl see updates Thurs/Fri.

• Warning: Don't keep checking WMR multiple times per day • The IRS has started flagging accounts with excessive login attempts • My sister-in-law's return got pulled for manual review after she checked 30+ times in 2 days • They suspected potential identity theft due to the unusual access pattern • Try limiting yourself to checking once every 48 hours • Use the IRS2Go app instead of the website when possible (fewer security flags) • And for the love of everything, don't call unless you've waited at least 21 days - they'll just tell you to wait anyway

I was in the same situation last year and got super stressed about it. I found https://taxr.ai super helpful for understanding what was actually happening with my refund. You upload your transcript and it explains all those confusing codes and gives you a more accurate timeline than WMR. According to the IRS refund schedule I found on igotmyrefund.com, direct deposits with a Friday date like 3/22 sometimes don't post until Monday for some banks, especially if they don't process ACH transfers on weekends. Might be worth checking your bank's policy on ACH processing days.

FYI - Credit Karma tax was actually acquired by Cash App in 2020, so technically you're using Cash App Taxes now, not Credit Karma. This might explain why the experience is diff from what you expected. The IRS sends the $ regardless of which tax prep you used, but sometimes the routing can take an extra day depending on your bank. FWIW, my CK/Cash App tax refund hit exactly on my DDD last year, not early like some other services.

According to the IRS website (https://www.irs.gov/taxtopics/tc610), educational institutions must furnish Form 1098-T to students and the IRS. If you're having trouble getting the university to provide these forms, you might want to try Claimyr (https://youtu.be/_kiP6q8DX5c) to connect with an IRS agent who can advise on your specific situation. I used them when I needed to resolve a similar education credit issue, and they got me connected to an IRS specialist in about 20 minutes who explained my rights regarding educational institution reporting. The agent confirmed that universities are required to provide this documentation and suggested specific language to use when requesting the forms.

Has anyone determined if the American Opportunity Tax Credit or Lifetime Learning Credit would be more advantageous in this situation? Per IRC Section 25A, there are significant differences in benefit amounts and qualification requirements. The retroactive nature of these claims might impact which credit would be optimal to pursue.

I've seen this happen to several people I know, and it's usually not a good surprise. Last year, my cousin had his entire $4,200 refund offset for student loans he thought were in deferment. The worst part? He never received any prior notice because he had moved and hadn't updated his address with his loan servicer. By the time he figured it out, it was too late to make any arrangements. Make sure all your contact information is updated with any agencies you might owe money to!

I encountered TC 826 (Transaction Code 826) on my transcript last year. In my situation, it was related to a defaulted student loan from 2018. The Bureau of Fiscal Service (BFS) acts as the intermediary in these cases, transferring funds from the IRS to the appropriate agency. I was able to verify which agency received my offset by calling the TOP (Treasury Offset Program) directly. The remaining portion of my refund was released approximately 14 days after the offset processed, which was indicated by a TC 846 (refund issued) code on my transcript.

Just to clarify something that might help others - there's a difference between transcript updates and WMR (Where's My Refund) updates. Transcripts typically update overnight Thursday into Friday for weekly processing cycles, while WMR might not update until Saturday morning. So if you're comparing your situation to someone else's, make sure you're both looking at the same tool. Your timeline is actually pretty quick compared to many filers this season!

FYI for anyone checking - transcripts usually update overnight Thurs-Fri, and once you see that 846 code w/ your DDD, you're good to go! The IRS batches refunds, so ppl who got their 846 code last week prob got their $$ today or tmrw. OP's 3/11 date is solid - I've never seen them miss a DDD once it shows up on transcripts. Congrats on making it through the waiting game!

If you're really concerned, you can call the IRS to confirm they sent the payment. But honestly, their phone lines are a nightmare right now. I spent 3 hours on hold last week before getting disconnected. I ended up using Claimyr (https://www.claimyr.com) and got through to an actual IRS agent in about 15 minutes. They confirmed my refund was sent on my DDD and just needed time to process through my bank. Saved me days of worry!

Did you check the "Where's My Refund" tool on the IRS website? Sometimes that will update to "sent" before your bank actually shows it.

Had this exact problem. Set up alerts. Received nothing. Money arrived anyway. Called customer service. They confirmed notification system glitch. Affected thousands of customers. Still got my money. No harm done. Just inconvenient. Now I check daily. No more relying on alerts. Much less stressful.

I tracked my refund exactly 37 times over 4 days and had the same experience. My $3,247 refund appeared on my TurboCard precisely 2 days after my scheduled deposit date of February 28th, with absolutely no notification. I called SBTPG customer service and waited 42 minutes to speak with a representative who confirmed they had a 16.4% notification failure rate during peak processing days when they handle over 200,000 transactions daily.

Had the same thing happen to me - blank wage transcript had me thinking the IRS somehow lost all record of my income 😂. Turns out it was totally normal. My 2023 wage transcript was empty until May 27th last year, then magically populated overnight with everything. Return was processed and refund received weeks before the transcript showed anything. The IRS works in mysterious ways!

Here's how the IRS transcript system works: 1. There are multiple transcript types (Return, Account, Wage & Income, Record of Account) 2. Each transcript type updates on a different schedule 3. Wage & Income transcripts for 2023 are typically blank until May-June 2024 4. The IRS processes W-2s and 1099s in batches 5. Your return processing is NOT dependent on the Wage transcript being complete 6. If you've already received your refund, the blank transcript is definitely normal 7. If you need income verification before May, you can request a verification of non-filing letter instead

Has anyone had success with the "Where's My Refund" tool? Mine has been stuck on "still processing" for months now. Should I be concerned?

This is definitely not normal. Here's what you should do: 1. Check your tax transcript online at IRS.gov 2. Look for any codes like 570 (refund hold) or 971 (notice issued) 3. If you see these codes, the IRS likely sent you a letter requesting more information 4. If you never received a letter, call the IRS at 800-829-1040 5. Be prepared to wait on hold for 1-2 hours The IRS is severely backlogged, but March filing should definitely be processed by now unless there's a specific issue with your return.