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I need to share my experience with Optima Tax Relief as a warning to others. I ended up paying them around $2700 for tax resolution services back in 2023, and it's been nothing but headaches ever since. For almost two years I've been constantly trying to get updates on my case status. My representative would go completely silent for weeks at a time. At one point, my assigned case manager just completely disappeared - stopped answering calls, emails, everything. I must have left at least 15 voicemails and sent countless emails over a period of 3-4 months with absolutely zero response from anyone at the company. After filing complaints with consumer protection agencies and posting about my experience online, someone from their "client satisfaction team" suddenly contacted me offering a partial refund of 50%. I declined because I wanted the actual tax help I had paid for, not half my money back. They responded by simply closing my case without any explanation or resolution. After fighting them for nearly six months, I finally gave in and said I'd accept the $935 partial refund they were now offering (which was actually less than 50% of what I originally paid them). Here's where it gets really shady - they're refusing to issue the refund unless I sign an agreement to remove all my negative reviews and never speak negatively about them again. They're essentially trying to bribe dissatisfied customers into silence to maintain their online ratings. I'm absolutely disgusted by this business practice. People who are already struggling with tax problems are being taken advantage of. Has anyone else had similar experiences with tax relief companies?
We have two teenagers - one is 15 and the other just turned 17 this year. We've always claimed them both as dependents and received the Child Tax Credit which has been a huge help. We're in Texas. My daughter will be turning 18 in May 2025, so I'm thinking the tax return we file in April 2025 will be the last time we can claim her in any way. But someone mentioned that if she's still living at home and goes to college, we might still be able to claim her as a dependent AND possibly still get some kind of tax credit. Can anyone confirm if this is right? As a side note, my husband and I both work retail jobs making around $38k each annually. We always take the standard deduction, and the difference in our refund with vs. without claiming our daughter would be massive - like maybe $1,500 vs $6,000 or something. That's a huge hit to our family budget! I'm trying to figure out if the financial impact of not being able to claim her will be offset by not having to pay for her food, clothes, school supplies, etc. anymore. We also send both kids to church camp every summer which costs about $700 each. Or is there a way to adjust our withholding during the year to make our refund larger? The potential impact on our finances has me pretty worried, but I guess if she ages out and that's just how it works, we'll deal with it.
Adjust your W-4 withholdings at work NOW to prepare for this change! My wife and I got hit with a huge shock when we couldn't claim our son anymore. Our refund dropped by almost $3800 and we weren't ready for it. Instead of getting a smaller refund, you could adjust your withholding to have less taken out of each paycheck throughout the year. This gives you more money with each check instead of waiting for a big refund. Just fill out a new W-4 with your employer.
I went through this exact situation two years ago with my oldest! You're right that 2024 will be the last year for the Child Tax Credit since she'll be 17 at the end of the year. But don't panic - there are still significant tax benefits available. If your daughter goes to college and meets the dependency requirements (full-time student under 24, lives with you more than half the year, you provide more than half her support), you can still claim her as a dependent. The American Opportunity Credit alone can be worth up to $2,500 per year for the first four years of college - that's actually MORE than the Child Tax Credit! Also, with your income level around $76k combined, you should definitely look into the Earned Income Credit with your younger child. And once you have college expenses, those education credits can really add up. The key is planning ahead - start researching what documentation you'll need for education credits and consider adjusting your withholding so you're not counting on that big refund. The financial impact might not be as bad as you think once you factor in all the education benefits available.
Title: How much to put on extra withholding to avoid owing taxes? 1 My in-laws are dealing with a tax nightmare right now. They earned around $87,000 combined last year but had almost nothing taken out for taxes throughout the year. Now they're stuck with this massive tax bill they weren't expecting. I'm helping them fix their W4 forms for this year so they don't get hit with the same problem again. They're married filing jointly with no dependents. I'm trying to figure out approximately how much would typically get withheld from their paychecks with a properly filled W4, and then how much extra withholding they should add to make sure they're covered. Anyone have experience with this or know roughly what percentage we should aim for? Really don't want them to be surprised again next April!
The IRS withholding estimator tool mentioned by several people here is definitely your best bet for getting the exact numbers. For a married couple with $87k combined income, you're typically looking at an effective tax rate of around 10-12%, so roughly $8,700-$10,400 in total federal taxes. The key issue with dual-income households is that each employer withholds as if that's your only income, which puts you in a lower tax bracket for withholding purposes. When you file jointly, your combined income pushes you into a higher bracket than what was being withheld. Quick rule of thumb while you're getting the W4s sorted: take last year's total tax owed, divide by the number of pay periods in a year, and have that amount withheld extra from one or both paychecks. This ensures you won't be short again while you work out the permanent solution.
I've been through this exact situation with my spouse! For an $87k combined income married filing jointly, you're looking at roughly 10-12% effective tax rate, so around $8,700-$10,400 in total federal taxes annually. The biggest issue with dual-income couples is that each employer calculates withholding assuming that's your only job. So if you each make $43,500, each employer withholds as if you're in the 12% bracket, but your combined income actually puts you higher up in that bracket or potentially into the 22% bracket for the top portion. Here's what worked for us: Use the IRS Tax Withholding Estimator (it's free on irs.gov) and input both incomes. It will tell you exactly how much extra to withhold. For our situation with similar income, we needed about $280 extra per month split between our paychecks. Also, make sure to complete Step 2 on the new W-4 forms properly - either check the box for "two jobs" or use the more precise worksheet. This automatically adjusts for the dual-income situation. Don't just leave it blank thinking "married filing jointly" will handle everything - it won't account for both spouses working.
This is exactly what I needed to hear! The breakdown of how each employer calculates withholding independently makes so much sense now. I had no idea that "married filing jointly" doesn't automatically account for both spouses working - that seems like such an obvious oversight in the system. The $280 extra per month you mentioned is really helpful as a ballpark figure. I'm definitely going to have them use the IRS Tax Withholding Estimator first, but it's reassuring to know that's in the right range for similar income levels. Quick question about Step 2 on the W-4 - if they check the "two jobs" box, does that typically provide enough adjustment, or do most dual-income couples still need to add extra withholding in Step 4 as well? I want to make sure we cover all the bases this time around.
The "two jobs" checkbox in Step 2 is usually sufficient for most dual-income couples with similar wages, but it depends on how close your incomes are and your total combined amount. If both spouses make roughly equal amounts (like $40k-45k each), checking that box typically provides adequate withholding adjustment. However, if the incomes are significantly different or you have other complications like bonuses, investment income, or itemized deductions that vary from year to year, you'll likely still need additional withholding in Step 4(c). The safest approach is to use the IRS estimator first - it will tell you if the Step 2 checkbox alone is enough or if you need extra amounts. One thing I learned is that it's better to be conservative the first year after having a big tax bill surprise. You can always adjust down next year if you get too large a refund, but avoiding another shock is worth a small overpayment to the IRS.
I've gotten myself into quite a mess by not filing my taxes since 2015. Now I need to file for 2016, 2017, 2018, 2019, and 2020 to get caught up. The problem is I don't have ANY tax forms from 2016-2018, and my old employers either won't give me my W2s or I can't even reach them anymore. Some of these companies don't even exist now! I've tried looking online for solutions, and everything seems to point to the IRS, but I'm not sure exactly what to do or how to contact them. Their website is confusing and when I try calling, I just end up on hold forever. Has anyone had to deal with getting old W2s from the IRS? What's the process? How long does it take? I'm starting to stress about this since I know I'm probably going to owe penalties, and I just want to get everything sorted out before things get worse.
Just wanted to add another option for getting your old W2s - you can also call the IRS directly at 1-800-829-1040 and request a "wage and income transcript" over the phone. This saved me when I couldn't get the online account verification to work. When you call, have your Social Security number, date of birth, and current address ready. The agent will verify your identity and can immediately send you the wage and income transcripts for the years you need. They'll mail them to your address on file, which usually takes about 5-10 business days. The transcripts show all the W2 information that was reported to the IRS - your wages, federal tax withheld, Social Security wages, etc. It's basically everything you need to file your taxes except for state withholding (as others mentioned). I had to do this for 2016-2018 myself, and while the phone wait was long (about 2 hours), the actual process once I got through was really straightforward. The IRS agent was helpful and not judgmental at all about me being behind on my filings.
I went through this exact same situation last year - hadn't filed from 2016-2019 and was completely overwhelmed by where to start. Here's what worked for me: First, definitely get those wage and income transcripts from the IRS as others mentioned. I used the online method through IRS.gov which was instant once I got my account set up. The identity verification can be tricky - you need to answer questions about your credit history, but it's worth persisting through it. One thing I wish someone had told me earlier: don't panic about the penalties and interest. Yes, they add up, but the IRS has payment plan options and sometimes even penalty relief programs if you can show reasonable cause for not filing. I was so stressed about owing thousands in penalties, but once I actually filed everything and talked to them, we worked out a manageable payment plan. Also, file your returns in order (2016 first, then 2017, etc.) because sometimes the refunds from earlier years can offset what you owe in later years. I actually got refunds for two of the years that helped cover the penalties on the others. The whole process took me about 3 months from start to finish, but honestly the relief of finally being caught up was incredible. You've got this - taking the first step by asking for help here shows you're ready to tackle it!
This is such helpful advice! I'm in a similar situation and have been paralyzed by anxiety about the penalties. Can you share more about how you approached the IRS about payment plans? Did you wait until after filing all the years to discuss it, or did you contact them earlier in the process? I'm worried about making things worse by reaching out before I have everything perfectly organized.
@Andre Rousseau I waited until after I filed all my returns to contact them about payment plans, but honestly I think I could have reached out earlier. Once you file your returns, you'll get notices showing exactly what you owe (including penalties and interest), and then you can call the IRS to set up a payment plan. They have an online payment agreement tool too at IRS.gov that lets you set up monthly payments automatically. The key thing is that filing your returns shows good faith effort to comply, which they really value. Don't let the fear of penalties keep you from filing - the failure-to-file penalty is actually much worse than failure-to-pay, so getting those returns in is the most important step!
Getting anxious about my refund and checking my transcripts like crazy. Anyone know if transcripts update tonight? I heard they update on Thursday nights but not sure if thats true.
I feel you on the anxiety! I've been there checking every hour like it's going to magically change ๐ From what I've experienced, transcripts usually update overnight Thursday into Friday, but it's not set in stone. Sometimes they update mid-week or skip weeks entirely. The IRS systems are pretty unpredictable. My advice? Check once in the morning and try to resist the urge to refresh all day - easier said than done I know! The updates happen when you're sleeping anyway so you're not missing anything by checking constantly.
Khalid Howes
I almost signed up with Optima last year but decided to check reviews first. Thank god I did! Instead, I went directly to the IRS and set up a payment plan myself. It took one phone call (admittedly after being on hold for 2 hours) and I was approved for a monthly payment I could afford. These companies make it sound like you need some special expertise or insider connections to deal with the IRS, but for most basic tax problems, you absolutely don't. They're just inserting themselves as expensive middlemen.
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Ben Cooper
Did you have to provide all your financial details to get the payment plan? I'm worried about the IRS wanting to see all my bank statements and stuff before they'll approve a payment plan.
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GalacticGladiator
This is exactly why I always tell people to be extremely cautious with these tax relief companies. The pattern you described - big promises upfront, poor communication after payment, and then trying to silence customers with NDAs - is unfortunately very common in this industry. The fact that they're demanding you sign an agreement to remove negative reviews in exchange for a partial refund is a huge red flag. Legitimate businesses don't operate this way. They're essentially admitting their service was inadequate while trying to manipulate their online reputation. For anyone reading this who's dealing with tax problems: before paying anyone thousands of dollars, try these free or low-cost options first: 1. Call the IRS directly to discuss payment plan options 2. Use the IRS Online Payment Agreement tool 3. Contact your local Low Income Taxpayer Clinic (LITC) if you qualify 4. Consult with a local CPA or Enrolled Agent for a transparent fee quote Don't let these companies prey on your stress about tax issues. Most tax problems can be resolved without paying these inflated fees to middlemen who often provide little actual value.
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Sasha Ivanov
Yes, Low Income Taxpayer Clinics (LITCs) typically serve taxpayers whose income is below 250% of the federal poverty guidelines, though some clinics may have different criteria. You can find clinics in your area using the IRS LITC map on their website - just search "Low Income Taxpayer Clinic" on IRS.gov. For your $8,000 debt, definitely try the IRS directly first. Many people are surprised to find that IRS representatives are actually quite helpful when you call with a genuine intent to resolve your debt. They can often set up payment plans over the phone that are much more reasonable than what these relief companies claim they can negotiate. Also, don't let those companies pressure you with claims about "limited time offers" or threats that the IRS will seize your assets tomorrow. The IRS follows very specific procedures and timelines, and you almost always have more time and options than these high-pressure sales tactics suggest.
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Beatrice Marshall
Yes, most Low Income Taxpayer Clinics serve individuals whose income is below 250% of the federal poverty guidelines, but some clinics have different criteria. The best part is they provide representation and advice in multiple languages, and their services are completely free. You can find clinics in your area using the IRS LITC map on their website. Even if you don't qualify income-wise, many clinics can still provide basic guidance or refer you to affordable local tax professionals who won't charge the outrageous fees these big relief companies do. Definitely try the IRS direct route first though - for an $8,000 debt, you'll likely qualify for a straightforward installment agreement that you can set up yourself online or over the phone. Don't let these companies convince you that you need to pay them thousands just to make payment arrangements that the IRS readily approves for most taxpayers.
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