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Filed Feb 7th and just got my refund this morning after 11 weeks! For anyone still waiting, I wanted to share what finally worked for me. After reading all these comments about the taxpayer advocate program, I decided to give it a shot at week 9. The advocate discovered my return was stuck because of a minor discrepancy with my W-2 wages (off by like $15 due to a rounding error). She was able to override it within a few days and my refund processed immediately after that. The regular customer service reps never mentioned this specific issue - they just kept saying "processing." Definitely recommend the advocate route if you're past 8-10 weeks. Also keep checking your bank account even if the "where's my refund" tool doesn't update - mine never changed from "processing" until the money was already in my account!
@Landon Flounder This gives me so much hope! I m'at week 9 right now filed (Feb 13th and) have been getting the runaround from regular customer service. It s'crazy how a tiny $15 discrepancy can hold up an entire refund for months! I never would have thought to check for something that small. Definitely calling the taxpayer advocate program tomorrow - seems like they re'the only ones who can actually see what s'really going on with these returns. Thanks for the tip about checking bank accounts too, I ll'stop obsessing over that useless tracking tool! š
Filed Feb 4th and just hit the 12 week mark today - this thread is both reassuring and terrifying at the same time! It's good to know I'm not alone but holy crap, some of y'all have been waiting even longer than me. The taxpayer advocate program seems to be the way to go based on all these success stories. I've been calling the regular line every week and they just keep giving me the same "your return is being reviewed" nonsense with no actual timeline or explanation. Really wish I had found this thread sooner - could have saved myself weeks of stress just waiting around. Definitely calling the advocate program Monday morning. Thanks everyone for sharing your experiences, this is way more helpful than anything on the official Maryland tax website! š
@Nia Thompson You re'definitely not alone in this! I m'a newcomer here but filed around the same time Feb (6th and) also just hit 12 weeks. Reading through everyone s'experiences has been both comforting and frustrating - it s'wild that so many of us are dealing with the same issues. The taxpayer advocate program definitely seems like the magic solution based on all these success stories. I had no idea that was even an option until I found this thread! Planning to call them first thing tomorrow too. It s'ridiculous that we have to jump through these hoops just to get our own money back, but at least there seems to be a path forward. Thanks to everyone sharing their timelines and solutions - this community has been more helpful than months of calling the regular customer service line!
these clowns told me 2 weeks back in FEBRUARY and im still waiting 𤔠dont trust anything they say tbh
you might have other issues on ur account. id check ur transcript or use taxr.ai to see whats actually going on
I was in the exact same situation last month! Called and verified my identity, rep said 2 weeks. I actually saw my transcript update with an 846 refund code after 6 business days, and the money hit my account 2 days after that. Keep checking your transcripts daily around 3-6am when they usually update. The 2 week timeline is just their safe estimate - many people see movement much faster! š¤
Has anyone had success getting the IP PIN issue resolved by visiting an IRS Taxpayer Assistance Center in person? I made an appointment next week because I'm tired of the phone runaround, but wondering if it's worth the time off work.
I did this last year and it worked great! Bring a government ID, your social security card, and copies of your last two years of tax returns if you have them. They were able to verify my identity on the spot and give me my IP PIN immediately. Took about 45 minutes total with waiting time. MUCH better than the phone nightmare.
I had this exact same issue last month! Turns out the IRS had flagged my account for identity protection after someone tried to use my SSN to file early. The frustrating part is that I never received the CP01A notice with my PIN because it was sent to an old address (even though I filed a change of address form). Here's what worked for me: I called the IRS Identity Protection line at 800-908-4490 first thing in the morning (around 7 AM) and actually got through after only 20 minutes on hold. The agent was able to verify my identity using questions about my previous tax returns and issued me a new PIN over the phone that I could use immediately. Pro tip: Have your last 2-3 years of tax returns handy when you call, along with your current address, phone number, and any recent W-2s. They use this info to verify your identity. Once I had the PIN, I went back into TurboTax, entered it in the IP PIN field, and my return was accepted within hours. Don't give up - it's definitely frustrating but very solvable once you get the right person on the phone!
Thanks for sharing your experience! The early morning call tip is really helpful - I've been trying to call during lunch breaks and always getting the busy signal. I didn't realize they might use previous tax return info for verification either. Quick question - when you say they issued the PIN "over the phone that you could use immediately," do you mean they gave you a temporary PIN right then, or did they expedite sending your actual annual PIN? I'm worried about getting a temporary one that might not work for next year's filing.
Don't forget to check your state tax records too! This happened to me and the scammer filed fraudulent returns at both federal AND state levels. Each state has their own process for handling tax identity theft. Contact your state tax agency immediately. Also check if your health insurance information was compromised, since they might have used your identity for medical benefits too.
I'm so sorry this happened to you! Tax identity theft is unfortunately becoming more common, but you're handling it well by taking action quickly. In addition to all the excellent advice already shared, I'd recommend keeping detailed records of every phone call, form submission, and piece of correspondence related to this case. Create a dedicated folder (physical or digital) with dates, reference numbers, and notes from each interaction. Also, consider requesting your IRS transcripts online through the IRS website - this will show you exactly what returns were filed under your SSN and when. It can help you build a timeline of the fraud and provide concrete evidence when speaking with IRS agents. One thing that helped me when I dealt with a similar situation was setting up an IRS online account if you haven't already. This gives you direct access to your tax records and can alert you more quickly if suspicious activity happens in the future. The IP PIN you mentioned is definitely crucial - make sure to request it as soon as your case is resolved. Stay persistent but patient. The process is frustrating, but the IRS does eventually resolve these cases. Document everything and don't hesitate to escalate to the Taxpayer Advocate Service if you hit roadblocks.
This is really comprehensive advice! I'm new to dealing with tax issues but this whole thread has been incredibly helpful. One question - when you mention requesting IRS transcripts online, is there a specific type of transcript that's most useful for identity theft cases? I see there are different options like "Return Transcript" vs "Account Transcript" and I want to make sure I'm getting the right information to help with my case.
Write Angles
Hi, Aisha, did you ever get this resolved? I have the same situation, and saw Stripe has this on their website saying the do not support disregarded entities, which is what my (and your) company is. https://support.stripe.com/express/questions/how-do-i-enter-my-disregarded-entity-that-needs-to-sign-the-w-8-or-w-9 I'm just wondering if you found a way around it.
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Kai Rivera
@Write Angles I ran into the exact same issue with Stripe's policy on disregarded entities! After all the helpful advice here, I contacted Stripe support multiple times with the IRS documentation about W-8BEN-E being the correct form for foreign-owned single-member LLCs. What finally worked was escalating to their merchant services team (not just regular support) and providing them with official IRS guidance that clearly states disregarded entities owned by foreign persons should use W-8BEN-E. I also included the tax treaty information for my country of residence. It took about 3 weeks of back-and-forth, but they eventually created an exception for my account. The key was being persistent and providing official documentation rather than just explaining the situation. If you're still stuck, I'd recommend trying the Claimyr service that others mentioned to get official IRS confirmation in writing - that seemed to carry more weight with Stripe's compliance team.
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CosmicCowboy
ā¢This is really helpful to know that escalation actually works with Stripe! I'm dealing with a similar situation right now where their automated system keeps rejecting my W-8BEN-E. Did you have to provide any specific IRS publication numbers or forms when you escalated? I want to make sure I have all the right documentation ready before I contact their merchant services team. Also, roughly how long did the exception take to process once they agreed to review your case?
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