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IRS Transcript Shows Code 570 "Action Pending" with $0.00 Amounts for Credits and EIC - What's Causing My Refund Delay?

I just checked my 2024 tax transcript and noticed something concerning. My account has a 507 code that I've never seen in previous years. Looking at the details, my tax return was filed (code 150) with a processing date of Feb 24, 2025 and shows a cycle number of 20250605. Here's what I'm seeing on my transcript: RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2025 PROCESSING DATE Feb. 24, 2025 TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20250605 02-24-2025 $0.00 70211-428-41669-5 806 W-2 or 1099 withholding 04-15-2025 766 Credit to your account 04-15-2025 768 Earned income credit 04-15-2025 570 Additional account action pending 03-03-2025 $0.00 This Product Contains Sensitive Taxpayer Data There's code 570 showing "Additional account action pending" with a date of March 3, 2025. The transcript shows pending W-2/1099 withholding (code 806), credits (code 766), and earned income credit (code 768) all dated for April 16, 2025. Has anyone dealt with these codes before, especially the 570 with pending account action? I'm worried about what this means for my refund timeline since I've got multiple credits pending including EIC. What's strange is all these amounts are showing $0.00 where there should be values. I filed with W-2 withholding and claimed earned income credit, but the transcript isn't showing any dollar amounts for these entries. Is this normal to see all these codes with $0.00 amounts? I'm especially concerned about what the "Additional account action pending" means and why it has a date of March 3, 2025, which is before the April 15 date shown for the credits. My cycle number is 20250605 if that helps with interpreting what's happening. Anyone know what this combination of codes and dates typically indicates for refund processing? Will I still get my refund on time?

Looking at your transcript, the 570 code with the March 3rd date is likely related to income verification since you have EIC and multiple credits. The $0.00 amounts are normal during processing - they'll populate once the review is complete. Your cycle 20250605 means you're in a weekly processing cycle, and with the dates you're showing, you should see movement by mid-March if everything checks out. The combination of codes 806, 766, and 768 all dated April 15th suggests they're verifying your W-2 info and credit eligibility. I'd give it another week or two before worrying. The 570 freeze is frustrating but pretty common with EIC claims. You'll know things are moving when you see a 571 code (hold released) on your transcript.

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I'm seeing a lot of mentions of taxr.ai in this thread - has anyone actually verified this is legit? I'm always skeptical of tools that ask you to upload sensitive tax documents, especially when they're being promoted so heavily in comments. For what it's worth, I've dealt with 570 codes before and they usually resolve on their own within the timeframe the IRS gives you (typically 2-4 weeks from the hold date). The $0.00 amounts are definitely normal during processing - I freaked out about the same thing last year only to have everything populate correctly once the hold was released. Sean, your March 3rd date means you should see movement soon if it follows typical patterns. The combination of EIC and other credits often triggers these verification holds, but as long as your info is accurate, it should clear without any action needed from you.

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Good point about being cautious with tax document uploads! I was wondering the same thing about taxr.ai since it's being mentioned so much. For anyone dealing with 570 codes, I've found that patience really is key - these holds are super common with EIC claims and usually resolve automatically. The IRS transcript codes can be confusing but Sean's situation sounds pretty standard for income verification. Thanks for sharing your experience with the $0.00 amounts, that's definitely reassuring for people seeing the same thing!

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Can someone explain what the IRS Fresh Start Program is and how it works?

So I'm in a pretty deep hole with the IRS right now. Been hearing about this "Fresh Start Program" but honestly have no clue what it actually is or if it could help my situation. The last few years have been a complete nightmare financially. My company downsized and I took a new job that pays about 40% less. Then my dad got really sick and the medical bills piled up. I ended up filing for bankruptcy last year which helped with some debts but not the tax situation. I've got back taxes from 2021 and 2022 that are probably around $18,000 total with penalties and interest continuing to grow. At my current salary, there's just no way I can pay this off in a lump sum. I'm trying to get everything sorted because I'm hoping to buy a house in the next couple years. My credit score is slowly recovering from the bankruptcy, but I know this tax debt is going to be a problem. Has anyone gone through the Fresh Start Program? What exactly is it and how does it work? I'm planning to contact the IRS next month but want to understand my options before I do. Any advice would be really appreciated!

Definitely look into an Offer in Compromise if your financial situation is genuinely tough. My brother owed $37k and got it settled for about $8k because he could prove he didn't have the means to pay the full amount due to long-term income issues. The key is being COMPLETELY honest about your finances and being thorough with the application. They'll want to know everything about your assets, income, and expenses. If you hide anything, they'll reject your offer immediately. It's also a pretty lengthy process - took my brother about 9 months from application to acceptance. But if you qualify, it can save you thousands.

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This is great advice. I'd add that if you go the OIC route, you need to be prepared for a pretty intensive financial investigation. The IRS form 433-A (OIC) requires detailed financial information. They'll want bank statements, pay stubs, information about all your assets, and a complete breakdown of your monthly expenses. Don't try to hide anything - they'll find it and it will torpedo your chances. But also don't be embarrassed about your financial situation - the whole point of an OIC is that you're in financial hardship.

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Thanks everyone for all this detailed information! This is exactly what I needed to hear. Based on what you've all shared, it sounds like I have a few realistic options. Given my situation - $18k debt, reduced income from job loss, and the bankruptcy - I'm thinking an installment agreement might be my best bet to start with. The 72-month timeline seems manageable with my current budget, and I like that I can pay extra when possible to reduce the overall interest. I'm definitely going to check out taxr.ai to get a better understanding of my specific options before I contact the IRS. And if I can't get through on the phone, I'll try Claimyr since multiple people here had success with it. One follow-up question - for those who went through this process, did having an active installment agreement or resolved tax debt help when you applied for a mortgage? I'm hoping to buy a house in about 18 months and want to make sure I'm positioning myself well for that. Really appreciate all the advice - this community has been incredibly helpful!

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How can I deal with $75k in back taxes while buried in debt? Need IRS navigation help

I seriously messed up my taxes and now I'm in deep trouble with the IRS. I owe about $75k from my 2021 taxes and haven't filed returns for the past two years. Back in 2021, I took a position that paid way more than I expected - around $850k total with a base salary and unexpectedly valuable stock compensation (the shares went up like 4x what we thought they would). I was used to making around $250k annually and filing taxes in that range. About $170k was withheld for federal taxes through normal payroll, and my tax situation is pretty straightforward: head of household with one 9-year-old dependent, W-2 income, and a 1099b showing the stock that was sold at grant price. About 20% of my stock was automatically sold at vesting to cover taxes. Things went downhill when I lost that job in May 2022, right before tax filing. I panicked and made a $20k payment to the IRS (I can see it on my statement as "OPC US TREASURY WASHINGTON DC") to try qualifying for a monthly payment plan. According to the site I used, I needed to owe less than $50k to qualify for monthly installments. I set up the recurring payments but they were never withdrawn from my account. I also failed to file my 2021 taxes by the October extension deadline. Then in 2023, I lost another job in April. I just started a new position this month paying $280k base with approximately $175k in additional stock and bonuses next year. But I'm completely broke with $85k in credit card debt and had to drain my 401k just to make rent these past few months. I've seen ads for the "Fresh Start Program" and contacted a tax resolution firm. They want to charge me $9.5k to handle filing my back taxes, negotiate penalties and interest, and set up a payment plan. I definitely owe the original $75k from 2021 (plus whatever penalties and interest have accumulated) and might actually be due a $5k refund from last year. I've read that these "fresh start" companies aren't well-regarded, and I'd rather not pay almost $10k I don't have. I found a reliable CPA who can prepare my back tax returns for a reasonable fee, but I'm wondering - are negotiations with the IRS as a high-income debtor difficult enough that I should pay the extra money for specialized representation? Or can I handle setting up a payment plan and achieving compliance myself? Any recommendations for guides or reliable services that won't drain my already empty bank account?

OP, I was in a slightly smaller but similar situation. Owed about $35k and hadn't filed for 2 years. Here's what worked for me: 1. Find a good CPA but not a "tax resolution" specialist - I paid $350 per unfiled return 2. File all back tax returns ASAP 3. Apply for first-time penalty abatement on your own (if you had a clean record for 3 years before 2021) 4. Set up the installment agreement yourself online after returns are processed The Fresh Start Program is just marketing language for normal IRS procedures. Anyone charging $9.5k is taking advantage of your fear. The IRS website has all the forms and instructions. With your new income, you won't qualify for an Offer in Compromise, so don't waste time pursuing that. Your best bet is getting on a payment plan with the longest term possible while you tackle the credit card debt. I got about $4k in penalties removed with a simple phone call requesting first-time abatement. The interest couldn't be removed, but at least the penalties stopped growing once I filed the returns.

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As someone who works in tax compliance, I want to emphasize a few critical points that haven't been fully addressed: First, you mentioned that 20% of your stock was "automatically sold at vesting to cover taxes" - this is crucial information for your CPA. Make sure they understand the exact timing of when shares vested versus when they were sold, as this affects whether you have additional compensation income or capital gains/losses to report. Second, regarding that $20k payment you made that never got withdrawn - you should be able to see this as a credit on your account once you file your 2021 return. The IRS likely applied it to your account but couldn't process the installment agreement without a filed return to reference. Third, don't let anyone pressure you into quick decisions about Offers in Compromise. With your current income trajectory ($280k base plus stock/bonuses), the IRS will calculate that you can pay the full amount over time. The OIC process is lengthy, expensive to apply for ($205 application fee plus 20% of offer amount upfront), and has a very low acceptance rate for high earners. Your best path forward is exactly what others have suggested: file the returns through your CPA, request first-time penalty abatement if you qualify, and set up a manageable installment agreement. The IRS generally allows up to 72 months for balances over $50k, which would put your monthly payments around $1,200-1,400 depending on interest and remaining penalties. The key is getting compliant first, then addressing the payment structure. Don't let tax resolution companies capitalize on your stress - this is a solvable problem that doesn't require their expensive services.

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Is the IRS Fresh Start Program/Offer in Compromise worth pursuing if I think the government actually owes me money?

So I've been working at my current company for about 5 years, and they take out a pretty large chunk for taxes from each paycheck. I've fallen behind on actually filing my tax returns (I know, I'm really embarrassed about this and have been trying to get my act together). Yesterday I received a call saying I might qualify for something called the Fresh Start program, but from what I understand, isn't that program mainly designed for people who OWE money to the IRS? In my situation, I'm pretty sure once I file, the government will actually owe ME refunds due to overwithholding. I've been searching online about this specific scenario but haven't found much information about whether Fresh Start or an Offer in Compromise makes any sense when you're expecting refunds rather than owing. Anyone have experience with this or know if I'm missing something? Really appreciate any help or advice on how to approach this situation.

Quick tip from someone who worked in tax prep: File the unfiled returns ASAP using the actual forms for each tax year (don't use current year forms for past years). You can download prior year forms from the IRS website. The sooner you file, the sooner you'll get any refunds you're entitled to. Also, you might need to mail in prior year returns rather than e-file them. And if you're missing W-2s or other tax documents, you can request a "Wage and Income Transcript" from the IRS which shows all information reported to them under your SSN. You can request this online through the IRS website by creating an account at irs.gov.

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Thank you! I was wondering about whether I needed the specific year forms or could just use current ones. And I didn't know about the Wage and Income Transcript option - that's super helpful since I'm missing at least one W-2 from a job I had a couple years ago. Do you know how long it typically takes to get refunds for prior year returns? Is it the normal 21 days like current returns or does it take longer?

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You definitely need the forms specific to each tax year since tax laws change annually. Using the wrong year's forms can cause major problems. Prior year refunds typically take longer than the standard 21 days for current returns. You should expect anywhere from 6-12 weeks for processing prior year returns, and that's assuming everything is complete and accurate. If you mail them, be sure to send them certified mail with return receipt so you have proof the IRS received them. Also, the IRS will generally issue refund checks for prior years rather than direct deposit, even if you request direct deposit on the forms.

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I'm dealing with a very similar situation right now - about 3 years behind on filing with taxes withheld from my paychecks the whole time. The stress and embarrassment kept me from dealing with it, but I finally started the process last month. One thing I learned that might help you: even though you're probably owed refunds, the IRS may have already filed substitute returns (called Substitute for Return or SFR) on your behalf if you're far enough behind. These automated returns don't include deductions or credits you're entitled to, so they often show you owing money even when you'd actually get refunds if you filed properly. I discovered this when I finally called the IRS and found out they had filed SFRs for two of my missing years, showing I owed about $3,000 total. But when I filed the actual returns with my W-2s and standard deductions, I was actually owed refunds for both years. So don't panic if you get scary notices - just get those proper returns filed as soon as possible to correct the record. The key is acting quickly before more time passes and you lose eligibility for refunds you're entitled to.

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How to exclude interest from Series I U.S. savings bonds when using for college expenses in 2025?

Hey everyone, My wife and I are sitting on some Series I savings bonds (the ones with the 0% fixed rate) that we've been holding onto. We're thinking about cashing them out and moving both the principal and interest into our kids' 529 college savings plans to try and get that interest tax exemption. Some background: The bonds are in our names (not our kids'), and we were both well over 24 when we bought them. The 529 accounts are set up with my wife as the owner and each of our three kids as beneficiaries of their own account. Our MAGI should be around $125,000 for 2025, which I think is below the phaseout range for this exemption (last I checked the phaseout starts around $145,200 for married filing jointly). I've got a few questions that are confusing me: 1. Do we need to deposit BOTH the principal and interest into the 529 accounts to qualify for the exemption? Or just the interest portion? 2. When we cash in these I bonds, will only the interest portion count toward our MAGI? Or does the principal amount somehow factor in too? 3. If I cash in bonds that are in MY name only (not my wife's), can we still get the exemption if we deposit everything into the 529 accounts that are technically owned by my wife (with our kids as beneficiaries)? We always file jointly if that matters. Thanks for any help! This tax stuff gets confusing quick.

Has anyone here used TurboTax to handle the Form 8815 for excluding savings bond interest? I'm trying to figure out if their software handles this correctly or if I need to go to a professional this year. Never done this savings bond exclusion thing before and I'm a little nervous about messing it up.

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I used TurboTax last year for this exact situation. The program does walk you through Form 8815, but I found their guidance on the education expense exclusion for savings bonds to be somewhat limited. It asks all the right questions, but doesn't explain the "why" behind them very well. Make sure you have your bond redemption statements handy showing the interest portion clearly. Also have documentation of the 529 deposits and education expenses. TurboTax will ask for these amounts but doesn't help you determine if your situation actually qualifies for the exclusion - it just does the math assuming you've already figured that out.

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That's really helpful, thanks! I've got all my documentation together - the statements from Treasury Direct showing interest vs principal, receipts from the 529 deposits, and tuition statements. Sounds like TurboTax will work but I'll need to be confident about my qualification before I start. Might double check with a tax pro just on this part to make sure I'm not missing anything.

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Just wanted to add one important detail that I learned the hard way - make sure you understand the income phaseout limits before you commit to this strategy. The exclusion phases out completely for married filing jointly couples with MAGI over $175,200 (for 2025), and starts phasing out at $145,200. What caught me off guard was that the bond interest itself gets added to your MAGI when you redeem the bonds, which could potentially push you into or further into the phaseout range. So if you're close to that $145,200 threshold, make sure to calculate whether the additional bond interest will reduce or eliminate your exclusion. I almost made this mistake with about $15,000 in bond interest that would have pushed my MAGI too high. I ended up splitting the redemptions across two tax years to stay under the limit. Just something to keep in mind when planning your timing!

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