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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

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Jamal Brown

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I swear watching these deposits is worse than tracking a package lmaooo refreshing my account every 5 mins

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Mei Zhang

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mood šŸ˜‚ my thumb getting tired from pulling down to refresh

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Chloe Davis

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Same boat here! DDD 2/12 with Credit Karma and had fees taken out. Based on what everyone's saying, sounds like we should see it hit tomorrow or Thursday at the latest. The waiting game is brutal though - definitely feels like Christmas morning as a kid šŸ˜…

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This thread has been incredibly helpful! I'm in a similar situation as a UK freelancer working with US clients and had no idea about the W-8BEN vs W-9 distinction. One thing I'd add for anyone in this situation - make sure you understand the tax treaty between the US and UK. The treaty generally prevents double taxation, meaning you won't pay US tax on your freelance income as long as you're properly documenting your UK tax residency with the W-8BEN form. This is why it's so important to use the correct form rather than the W-9. Also, if you're earning significant income from US clients, it might be worth considering whether you should set up a UK limited company rather than operating as a sole trader. The tax implications can be quite different, and depending on your income level, incorporation might be more tax-efficient. Obviously this adds complexity, but it's something to research or discuss with an accountant if your freelance income is growing substantially. Thanks to everyone who shared their experiences - this community really is amazing for navigating these complex tax situations!

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Grace Lee

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This is such valuable information about the tax treaty! I had no idea that was even a thing. As someone just starting out with international freelance work, this whole thread has been eye-opening. The point about potentially setting up a limited company is really interesting too. Do you happen to know at what income level it typically becomes worth considering incorporation? I'm still pretty small-scale but want to plan ahead if this work continues to grow. Also, thank you for mentioning the tax treaty preventing double taxation - that was honestly one of my biggest worries about taking on US clients. It's such a relief to know there are proper mechanisms in place to handle this stuff, even if it's confusing at first!

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Rachel Tao

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@Grace Lee The incorporation decision really depends on your specific circumstances, but as a rough guideline, many accountants suggest considering it when your annual profits are consistently above £50,000-£100,000. Below that threshold, the administrative burden and costs of running a limited company often outweigh the tax savings. The main advantages of incorporation include potentially lower tax rates on retained profits (corporation tax is currently 19% on profits up to £250,000, compared to income tax rates of 20-45%), more flexibility in timing when you take income (through salary vs dividends), and better opportunities for pension contributions. However, you'll have additional responsibilities like filing annual accounts, confirmation statements, and managing PAYE if you pay yourself a salary. At your current stage, I'd recommend tracking your income carefully and perhaps having a conversation with an accountant when you're approaching £30,000-£40,000 annually. They can run the numbers based on your specific situation and help you understand the break-even point for your circumstances. The tax treaty is definitely one of the best parts of the UK-US tax relationship for freelancers! Just make sure you keep good records of your UK tax payments, as you may need to reference them if there are ever any questions about your treaty benefits.

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Carmen Reyes

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@Rachel Tao This is incredibly helpful context, thank you! I m'nowhere near those income levels yet, but it s'great to know what thresholds to watch for. The £30,000-£40,000 range for getting professional advice makes a lot of sense - I ll'definitely keep that in mind as my freelance work grows. One follow-up question if you don t'mind - when you mention keeping good records of UK tax payments for treaty purposes, what specific documentation should I be maintaining? Just the usual Self Assessment records, or are there additional documents I should be keeping specifically for the US tax treaty benefits? Also, this whole thread has made me realize I should probably start using proper accounting software rather than just tracking everything in spreadsheets. Any recommendations for UK freelancers working with international clients?

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Asher Levin

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I'm in the exact same situation! Filed on 3/2, accepted 3/3, got my 846 code on 3/5, but still no trace number from SBTPG. I've been checking both their website and app multiple times daily (thanks Gabriel Freeman for that tip - didn't know they could show different info!). Based on what everyone's sharing here, it sounds like we're in the normal range for this year's delays. I'm going to try calling that direct number Debra Bai mentioned (800-901-6663, option 2, then option 4) if I don't see anything by Monday. It's reassuring to know I'm not alone in this waiting game. Will update if I get any movement on my trace number!

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Khalil Urso

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I'm in a similar boat - filed 3/1, accepted 3/3, 846 code appeared 3/6, but still waiting on SBTPG trace number. Reading through everyone's experiences here is actually pretty comforting! It seems like the 2-7 day wait after the 846 code is pretty normal this year. I'm planning to follow the batch processing times Laura Lopez mentioned and check around 6am, 2pm, and 10pm. If nothing shows up by Tuesday, I'll definitely try that compliance department number. Thanks everyone for sharing your timelines - it really helps with the anxiety of not knowing what's normal!

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Carmen Ortiz

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I'm dealing with the same SBTPG delay situation! Filed 2/28, accepted 3/1, got my 846 code on 3/4, and still waiting for that trace number to show up. It's really helpful reading everyone's experiences - sounds like the 3-7 day wait after the 846 code is pretty standard this year. I've been alternating between their website and mobile app like Gabriel suggested, and I'm going to start checking during those specific batch processing times Laura mentioned (6am, 2pm, 10pm ET). The IRS agent I finally reached through their main line confirmed my refund was sent to SBTPG on 3/5, so now it's just the waiting game. Planning to call that compliance department number if nothing shows by early next week. Thanks to everyone sharing their timelines and tips - it definitely helps with the stress of not knowing what's normal!

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Salim Nasir

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Actually, SBTPG absolutely does provide trace numbers for every transaction - they're required to by banking regulations. The trace number is a 15-digit identifier that appears exactly 24-48 hours after your refund is approved. I was surprised too by how complicated they make this! The number is located in precisely 1 of 3 places: either under the "Payment Details" section (73% of users), in the downloadable PDF statement (22% of users), or in the transaction history table at the very bottom of the page (5% of users).

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Hazel Garcia

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Thank you for this detailed explanation! I've been searching everywhere and this is the first time someone has actually given specific locations to check. Going to look at all three places now!

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NebulaNomad

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I had the same issue last month and finally figured it out! The trace number isn't always in the same spot for everyone. Here's what worked for me: 1. Log into your SBTPG account 2. Look for "Transaction History" or "Payment Details" 3. If you see your refund listed, click on it for more details 4. The trace number should be there as "ACH Trace ID" or just "Trace Number" If it's still not showing up, it might mean your refund hasn't been processed yet by SBTPG. The trace number only appears once they've actually initiated the transfer to your bank. Also, sometimes it takes a day or two after the IRS approves your refund before SBTPG generates the trace number. Hope this helps! The whole system could definitely be more user-friendly.

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Lydia Bailey

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This is super helpful - thank you! I'm new to dealing with SBTPG and have been so confused about where to find this trace number. I've been checking my account daily since my refund was approved 3 days ago but haven't seen it appear yet. Based on what you're saying, it sounds like I just need to be patient and wait for SBTPG to actually process it before the trace number shows up. Really appreciate you breaking down the steps so clearly!

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Sara Unger

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I went through almost the exact same situation last year! My husband transitioned from ITIN to SSN in 2022, and we had to file back taxes for 2018-2020. Here's what I learned from working with a tax professional: 1. Use the ITIN for those tax years (2019-2020) since that's what was valid then 2. Make sure to check if the ITIN was still valid for those years - if it expired, you'll need to renew it first 3. Include a cover letter explaining the ID number change to avoid processing delays 4. You're right that you won't qualify for certain credits like EIC for those years, but that's unfortunately how the system works For the payment plan, make sure all your returns are filed and processed first. The IRS won't approve a payment plan until they have all required returns on file. Once everything is processed, you can apply online if you owe less than $50K total. One thing that helped us was getting a tax transcript for each year to confirm our returns were properly processed before applying for the payment plan. You can request these online through the IRS website. Good luck - I know how stressful this whole process is, but you'll get through it!

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This is incredibly helpful, thank you! I'm dealing with a similar situation right now. Quick question - when you mention including a cover letter explaining the ID number change, did you attach this to each tax return you mailed in, or just send it once with all the returns together? Also, how long did it take for your returns to show up on the tax transcripts after you filed them? I'm trying to plan out the timeline for getting my payment plan set up.

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@e7127ccef07c I included the cover letter with each return I mailed - basically a one-page explanation that my spouse's identification changed from ITIN to SSN after the tax year ended, so the return reflects the ID number valid at that time. I figured it was better to be redundant than have one return get separated from the explanation. For timing, it took about 8-10 weeks for the returns to show up on my tax transcripts after I mailed them (this was during tax season though, so processing was slower). I'd recommend checking your transcripts every few weeks once you hit the 6-week mark. One heads up - even after the returns showed on the transcripts, it took another 2-3 weeks for the online payment plan system to recognize that all my returns were filed. The IRS systems don't always sync up immediately. I ended up calling (well, using one of those callback services someone mentioned above) to confirm everything was ready before applying for the payment plan. The whole process from mailing returns to getting payment plan approval took about 4 months for me, but now I have peace of mind knowing everything is properly handled!

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Carmen Ortiz

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Just want to echo what others have said about using the ITIN for those back tax years - that's absolutely the correct approach. I went through this exact situation a few years ago when my spouse's immigration status changed. One thing I'd add that really helped me: when you're ready to set up your payment plan, consider requesting a lower monthly payment than you think you can afford initially. You can always increase payments later, but if you set it too high and miss payments, it becomes much harder to modify the agreement. Also, if you're struggling with the tax software rejecting your ITIN entries for those years, try using the IRS Free File Fillable Forms instead of the guided software. The fillable forms let you enter whatever you need without the software trying to "help" by blocking certain combinations. It's a bit more manual work, but you have complete control over what gets entered. The most important thing is getting those returns filed so you can move forward with the payment plan. The IRS is generally pretty reasonable about payment arrangements once all your paperwork is in order. Hang in there!

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This is really good advice about starting with a lower payment amount! I'm just getting started with understanding all of this tax stuff, but that makes total sense - better to underpromise and be able to increase later than to set yourself up for failure from the start. Quick question for anyone who's been through this - when you use the IRS Free File Fillable Forms instead of the software, do you still get the same tax calculations and error checking? I'm worried about making mistakes since I'm not super experienced with taxes, but it sounds like the regular software might not work properly for the ITIN situation.

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