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This is an incredibly useful guide! As someone who's relatively new to dealing with IRS issues, I really appreciate having these step-by-step navigation instructions laid out so clearly. I've been putting off calling about a question regarding my tax withholdings because the thought of getting lost in their phone system was so intimidating. One quick question - for the main customer service line, after you enter your SSN, does the system typically ask for any additional verification information like your filing status or AGI from your last return? I want to make sure I have all my documents ready before I call. Also, does anyone know if there are particular days of the week that tend to have shorter wait times, or is it pretty much always going to be a long hold regardless of when you call during tax season?
Great questions! From my experience calling the IRS, after entering your SSN they usually ask for your filing status (single, married filing jointly, etc.) and sometimes your AGI from your most recent return for verification. I'd definitely have your last tax return handy just in case. As for timing, I've found Tuesday through Thursday mornings (especially around 7:15-7:30 AM) tend to have slightly shorter wait times than Mondays or Fridays. Tax season is brutal regardless, but mid-week seems to be your best bet. Also, avoid calling right after major tax deadlines when everyone who missed the deadline is trying to call at once!
This is exactly what I needed! I've been struggling to reach the IRS about my 2023 tax return that shows a processing delay. The step-by-step navigation for the main customer service line is incredibly helpful - I've been making the mistake of not knowing which prompts to select and ending up in the wrong department. One thing I'd add is to have your Individual Taxpayer Identification Number (ITIN) ready if you don't have an SSN, as they'll accept that for verification too. Also, for anyone dealing with tax transcript requests, you can sometimes get faster service by calling 800-908-9946 directly rather than going through the main line. The automated system there can often provide transcript information without needing to speak to a representative, which saves time during peak season. Thanks for compiling this resource - it's going to save me so much frustration!
This is such a great question! I went through the exact same confusion last year. Just to add to what Grant mentioned - make sure you're also considering the timing of your HSA contributions for maximum benefit. If you make HSA contributions through payroll deduction, those reduce your MAGI automatically since they're pre-tax. But if you make direct contributions to your HSA (like if you have a better investment platform with your own HSA provider), you'll need to deduct those on your tax return to get the MAGI reduction. Also, don't forget about the catch-up contribution! If either you or your wife are 55 or older, you can contribute an additional $1,000 to your HSA, which would further reduce your MAGI and help with that Roth IRA phase-out range. One more tip - consider making your HSA contributions early in the year if possible. Unlike IRA contributions which you can make up until the tax filing deadline, HSA contributions for 2025 need to be made by December 31, 2025. Planning ahead will help you optimize both your HSA and Roth IRA strategies!
Great discussion everyone! I wanted to add one more consideration that might help with your planning - the backdoor Roth IRA strategy. Even if your MAGI ends up being too high for direct Roth IRA contributions after accounting for HSA contributions, you can still do a backdoor Roth conversion. This involves contributing to a traditional IRA (which has no income limits) and then converting it to a Roth IRA. The key thing to watch out for is the pro-rata rule if you have existing traditional IRA balances. But if you don't have any traditional IRA assets, the backdoor Roth is a clean way to get that $7,000 per person into Roth accounts regardless of your income level. This might give you more flexibility in your HSA contribution strategy too - you could prioritize maxing out your HSA for the triple tax advantage (deductible, tax-free growth, tax-free withdrawals for medical expenses) and then use the backdoor Roth for your retirement savings goals. Just make sure to keep good records of the conversion for tax purposes!
This is really helpful! I hadn't considered the backdoor Roth strategy as a backup plan. Quick question though - when you do the backdoor Roth conversion, does that conversion amount count toward your MAGI for the year? I'm wondering if doing a large conversion could push us back into phase-out territory for the following year's direct Roth contributions. Also, you mentioned the pro-rata rule - is that something that applies even if I roll over old 401k balances into my current employer's plan to "clean slate" my traditional IRA? I have about $15k in an old traditional IRA from a previous job that I've been meaning to deal with.
Has anyone dealt with a situation where the deceased owner hadn't been taking depreciation properly before death? My uncle passed and left me his rental property, but I discovered he hadn't claimed depreciation for 3 years even though he should have. Does the step-up basis just make all that irrelevant now?
Yes, the step-up in basis essentially wipes the slate clean. Your uncle's failure to take depreciation (even though he was entitled to it) becomes irrelevant once you receive the stepped-up basis at date of death. You start fresh with the new basis and depreciation schedule. That's actually one of the nice benefits of the step-up rules for heirs.
Great question about the depreciation situation! I went through something very similar when my grandmother passed and left me her duplex. She had also missed claiming depreciation for several years before her death. The good news is that @Libby Hassan and @Eva St. Cyr are absolutely right - the step-up in basis at death essentially gives you a clean slate. All the missed depreciation from before becomes irrelevant because you're starting with a fresh basis equal to the fair market value at the date of death. One thing I'd add is that you might want to consider filing an amended return for your uncle's estate if the missed depreciation deductions were significant. While it doesn't affect your stepped-up basis, it could result in refunds for the estate that the beneficiaries would receive. My CPA helped us recover about $4,200 in missed deductions from my grandmother's final three years. Also, make sure to start your depreciation schedule immediately once you inherit - don't repeat your uncle's mistake! The IRS expects you to claim depreciation whether you actually take it or not, so there's no benefit to skipping it.
That's really helpful information about potentially amending the deceased's returns! I hadn't considered that angle. Quick question - is there a time limit for filing those amended returns for missed depreciation? And does it complicate things if the property has already been transferred to beneficiaries and then to an LLC like in the original post? I'm asking because I'm wondering if @Levi Parker might want to look into this for their situation too, since they mentioned the original owner took proper depreciation in 2019-2020 but who knows about earlier years.
Welcome to the community, StarSailor! Your action plan sounds perfect - starting with the EFTPS technical support line and having Firefox as a backup is exactly what I'd recommend based on all the success stories shared here. One additional tip I'd like to add for newcomers dealing with EFTPS issues: if you do end up calling the tech support line, have your EIN and EFTPS PIN ready before you dial. The techs can resolve most account-level issues (like the flagging problems several people mentioned) much faster when they can immediately verify your identity and pull up your account details. Also, when you set up Firefox with Paolo's security settings, I'd suggest testing your login a few times over the course of a day to make sure it's consistently working before your actual payment deadline. That way you'll know for certain that your backup solution is reliable. It's great seeing how this community has developed such a comprehensive troubleshooting guide through everyone's shared experiences. These kinds of technical issues with government sites are so frustrating when you're dealing with tax deadlines, but having multiple proven solutions makes it much less stressful!
Thanks for the warm welcome, Ava! I really appreciate the additional tips about having my EIN and EFTPS PIN ready when calling - that's the kind of practical detail that can save a lot of time on the phone. I'm definitely planning to test the Firefox setup multiple times before my actual deadline. After reading through this entire thread, it's clear that having a reliable backup plan is crucial when dealing with government tax sites. The idea of testing it over different times of day is smart too, especially considering Paloma's earlier advice about off-peak hours potentially having fewer system issues. What strikes me most about this community discussion is how everyone has been so generous with specific, actionable information rather than just vague suggestions. As someone who's new to handling business tax payments, this level of detailed troubleshooting guidance is exactly what I needed. I'll definitely follow up here once I've tried these solutions to add to the collective knowledge base!
As someone who's been dealing with EFTPS access issues on and off for the past year, I wanted to add another potential solution that hasn't been mentioned yet. Sometimes the problem isn't with your browser settings or account flags, but with your local network configuration. I discovered this when I was having login issues at my office but could access EFTPS perfectly fine from my home computer. It turned out our office firewall was blocking certain SSL certificates that EFTPS requires for the login.gov integration. Our IT person had to whitelist specific government certificate authorities in our firewall settings. If you're accessing EFTPS from a business network (especially if you have robust security software or firewalls), you might want to try logging in from a different network - like your phone's hotspot or a home internet connection - to see if that resolves the issue. If it works from a different network, then you know it's a firewall/network configuration problem rather than a browser or account issue. This could be particularly helpful for people who have tried all the browser fixes and called tech support but are still having problems. Sometimes the issue is at a completely different layer of the technology stack than what most troubleshooting guides address.
This is such a valuable addition to all the troubleshooting advice in this thread! Network-level issues are definitely something most people wouldn't think to check, especially when browser-based solutions seem more obvious. I actually experienced something similar at my small business - I was able to access EFTPS from my personal laptop at home but kept getting authentication errors when trying from my office computer. I initially thought it was a browser issue, but your explanation about firewall certificate blocking makes perfect sense. For those of us without dedicated IT support, do you know if there's a way to test this network theory without having to involve a tech person? I'm thinking something like temporarily disabling firewall software or using a mobile hotspot like you suggested. It would be great to be able to identify if it's a network issue before spending time on browser troubleshooting or calling the EFTPS support line. This kind of systematic approach to isolating different potential causes (account-level, browser-level, network-level) is exactly what makes this community so helpful for solving these technical problems!
Chloe Harris
I just went through this exact situation this past tax season and wanted to share my experience. Like you, I received several W-2Gs throughout the year but was net negative overall from my casino visits. The most important thing I learned is that the win/loss statement is NOT what determines your tax liability - it's purely supporting documentation. You must report every dollar from your W-2Gs as income, period. The IRS already has copies of those forms, so there's no way around it. Here's what really helped me: I calculated whether itemizing my deductions (including gambling losses) would be more beneficial than taking the standard deduction. In my case, I had mortgage interest and charitable donations that, combined with my gambling losses, pushed me well over the standard deduction threshold. This allowed me to offset my gambling winnings with my losses. However, if you don't have enough other itemized deductions, you could end up in the unfortunate situation of paying taxes on winnings while being unable to deduct your losses. This is why keeping detailed session logs throughout the year is crucial - not just for substantiating your losses, but for making informed decisions about your gambling activity from a tax perspective. My advice: Start keeping meticulous records now for next year, and definitely consult with a tax professional who understands gambling taxes. The rules are more complex than most people realize.
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Chloe Davis
ā¢This is really helpful - thank you for sharing your actual experience! I'm in a similar boat where I have some W-2Gs but am down overall for the year. Your point about calculating whether itemizing makes sense is crucial. I do have a mortgage and make some charitable donations, so it sounds like I should add up all my potential itemized deductions to see if they exceed the standard deduction. If they do, then I can actually benefit from deducting my gambling losses against the W-2G income. One question - when you kept your session logs, did you track every single bet/spin, or just your net win/loss for each casino visit? I'm trying to figure out the right level of detail without making it overly complicated. Also, did your tax professional charge extra for dealing with gambling taxes, or was it part of their normal service? I'm wondering if I need to find someone who specializes in this area.
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Cass Green
ā¢For session logs, I tracked net win/loss per casino visit rather than individual bets - that would be way too detailed and impractical. I recorded the date, casino name, games played (like "slots" or "blackjack"), time spent, and my net result for that session. The IRS isn't expecting you to log every single spin. What matters is having contemporaneous records that show your gambling activity and losses. I used my phone to jot down notes during or right after each visit, then transferred them to a spreadsheet at home. The key is consistency and making entries close to when the gambling actually happened. Regarding tax professionals - most CPAs can handle basic gambling taxes, but if you have complex situations (like professional gambling or issues with prior years), it's worth finding someone with specific experience. My regular CPA handled it as part of normal tax prep, no extra charge, but she did spend extra time walking me through the gambling loss deduction rules since I was new to it. The most important thing is getting your itemized vs standard deduction calculation right - that determines whether you can actually benefit from deducting your losses or if you're stuck paying tax on winnings with no offset.
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Harold Oh
I went through this exact same confusion when I started gambling more frequently and getting W-2Gs. The biggest misconception I had was thinking the win/loss statement somehow "netted out" my taxes - it doesn't work that way at all. Here's the reality: Every W-2G you received must be reported as income on your tax return, even if you're down overall for the year. The IRS already has copies of those forms, so they know about every jackpot you hit. Your win/loss statement showing you're down $3,800 doesn't change the fact that you still have taxable income from those W-2Gs. The good news is you can potentially deduct your gambling losses, but only if you itemize deductions on Schedule A, and only up to the amount of your gambling winnings. So if your W-2Gs total $2,000 and you lost $3,800 overall, you can deduct up to $2,000 in losses - but only if itemizing makes sense for your overall tax situation. This is where it gets tricky for casual gamblers. If your total itemized deductions (including gambling losses, mortgage interest, charitable donations, etc.) don't exceed the standard deduction, you're better off taking the standard deduction. But that means you pay tax on your gambling winnings with no offset for losses. My advice: Add up all your potential itemized deductions first to see if it's worth it, and definitely start keeping detailed session logs going forward. The win/loss statement helps, but the IRS wants to see your own contemporaneous records of each gambling session.
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Lilah Brooks
ā¢This is such a clear explanation of how the gambling tax system actually works! I had no idea that W-2Gs create taxable income regardless of your overall losses. The way you broke down the itemized vs standard deduction decision is really helpful. I'm curious about something - you mentioned keeping detailed session logs, but what happens if you've already been gambling this year without keeping proper records? Is it too late to start now, or can you reconstruct some of the information from bank statements and the casino win/loss statement to create a reasonable log for this tax year? Also, when you calculate whether itemizing makes sense, do you include the full amount of gambling losses up to your winnings, or do you need to factor in any limitations? I want to make sure I'm doing the math correctly when comparing to the standard deduction.
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