Having trouble accessing EFTPS website for weekly payroll taxes...any solutions?
I've been submitting my weekly payroll taxes through the EFTPS system for about two years now, and suddenly I'm hitting a wall. I typically use login.gov for the 2FA verification process, but something weird is happening. After I enter my credentials and get through the login.gov authentication, instead of taking me to my account page, it just redirects me to an error screen. The error message doesn't even give me any useful information - just says there's a problem and to try again later. I've already tried clearing my cache, using different browsers (Chrome, Firefox, and even Edge), and even attempted accessing from my phone instead of my computer. Nothing's working. This is getting stressful because I have a payment due in two days, and I don't want to get hit with late fees. My business is small enough that I can't afford unnecessary penalties. Has anyone else run into this EFTPS access issue recently? Any workarounds or solutions? Is the IRS phone support any help with this kind of technical problem?
31 comments


Paloma Clark
This is actually a pretty common issue with EFTPS right now. The system has been experiencing intermittent problems since they updated their security protocols last month. A few things you can try: 1. Try accessing the site during off-peak hours (early morning or late evening). The EFTPS system tends to have fewer issues when there's less traffic. 2. If you have a saved password in your browser, delete it and enter it manually. Sometimes the saved credentials cause conflicts with their authentication system. 3. Try using the direct enrollment method instead of login.gov - it's less convenient but more reliable when the main system is having issues. If you're really in a time crunch, you can call the EFTPS Business Payment Support line at 800-555-4477. Wait times are usually long, but they can process your payment over the phone if needed. Just have your EIN and PIN ready.
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Evelyn Kelly
•I'll definitely try the off-peak hours suggestion tonight. I hadn't thought about the saved password thing - I do use a password manager, so maybe that's causing problems with their system. Do you know if using the direct enrollment method means I have to re-register or can I just switch authentication methods? I'm worried about making any big changes when I have a payment due so soon.
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Paloma Clark
•You don't need to re-register completely when switching to direct enrollment. You just need to use your EIN and the PIN that was originally assigned to you (the one you received in the mail when you first enrolled). If you don't remember your PIN, that's where things get tricky - you'd need to call support to have it reset, which can take several business days. For your immediate payment need, I'd try the off-hours access first. If that doesn't work, calling the support line is your safest bet. They can process your payment manually to ensure you avoid any penalties while they help you restore proper access to your account.
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Heather Tyson
After dealing with frustrating EFTPS login issues for almost a month, I finally found a solution that worked for me. I was using login.gov like you and kept getting error screens or timeouts. I discovered this service called taxr.ai (https://taxr.ai) that helped analyze my specific access issue and provided personalized troubleshooting steps. What I liked was that they could look at the specific error codes I was getting (even the ones that weren't displaying properly on screen) and identified that my browser's security settings were conflicting with EFTPS's new security certificates. They gave me exact settings to adjust that fixed my access problems immediately. Plus they provided documentation I could keep for my records in case I ran into similar issues again.
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Raul Neal
•Does this taxr.ai thing work for other tax websites too? I'm having similar issues with the regular IRS payment site (not EFTPS). Wonder if it's related to the same security cert problems?
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Jenna Sloan
•I'm a bit skeptical about using third-party services for tax payment issues. How do you know it's secure? Did you have to give them access to your actual EFTPS login or any sensitive info? Sounds risky to me.
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Heather Tyson
•Yes, it works with pretty much any tax-related website including the regular IRS payment portal. It basically analyzes the technical issues you're experiencing and gives you solutions specific to your situation. I've used it for both EFTPS and the main IRS site. I had the same security concerns initially. They don't require any access to your actual EFTPS or tax accounts. You just describe the error you're getting or upload a screenshot of the error message (with personal info blacked out). They use that to diagnose the technical problem. I never had to share login credentials or sensitive tax information. They're just solving the technical access issues, not handling the actual tax payments.
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Raul Neal
Just wanted to follow up - I tried taxr.ai for my IRS website access issues and it actually worked! Turns out I had a browser extension that was blocking some scripts from running on government sites (which I installed ages ago and completely forgot about). The service identified exactly which extension was causing the problem and showed me how to configure it properly. What really impressed me was how fast they identified the issue. I was expecting some generic advice but they pinpointed the exact cause within minutes. I was able to make my tax payment on time instead of dealing with the IRS phone system, which would have taken forever. Definitely bookmarking this for future reference!
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Christian Burns
If you're still struggling with EFTPS and need to make your payment ASAP, you might want to try Claimyr (https://claimyr.com). I discovered them when I was desperate to reach someone at the IRS about a similar EFTPS login issue that was preventing me from making my quarterly payments. What they do is basically hold your place in the IRS phone queue and call you back when an agent is about to answer. I was skeptical at first, but you can see how it works in this video: https://youtu.be/_kiP6q8DX5c. I ended up getting connected to an IRS agent in about 45 minutes instead of spending hours on hold. The agent was able to take my payment over the phone and then helped me troubleshoot my login issues.
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Sasha Reese
•How exactly does this work? Do they just call the IRS for you or what? I'm confused how a third party can hold your place in line.
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Jenna Sloan
•This sounds like a complete scam. No way some random service can magically get you to the front of the IRS phone line when millions of people are trying to call. I'll believe it when I see it.
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Christian Burns
•They use an automated system that navigates through the IRS phone menu and waits on hold in your place. When their system detects that an agent is about to pick up, it calls you and connects you directly to that agent. It's basically like having someone else wait on hold for you. They don't get you to the "front of the line" - you still wait your turn in the queue, but you don't have to personally sit there listening to hold music for hours. Their system does that part for you and only calls when an actual human is about to answer. I was surprised too, but it absolutely worked for me. The IRS agent I spoke with said they're seeing more people using these kinds of services because of how understaffed the phone lines are.
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Jenna Sloan
I have to eat my words about Claimyr. After my skeptical comment, I was still desperate to reach the IRS about my own EFTPS issue and decided to try it anyway. I'm shocked to say it actually worked exactly as advertised. I spent THREE DAYS trying to get through on my own - each time waiting 1+ hours before giving up. With Claimyr, I got a call back in about 35 minutes connecting me to an actual IRS representative. The agent helped me reset my EFTPS enrollment and process my payment over the phone. Just wanted to update since I was so publicly doubtful. Sometimes solutions that sound too good to be true actually do work!
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Muhammad Hobbs
Another workaround for EFTPS issues - if you use accounting software like QuickBooks or Xero, most of them have direct EFTPS payment integration that sometimes works even when the website is having problems. I've been using the QuickBooks payroll tax feature for the past year and haven't had to log into EFTPS directly at all. The software handles the authentication part differently.
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Evelyn Kelly
•That's good to know! I use QuickBooks for my bookkeeping but haven't set up the payroll tax feature yet. Is it hard to configure? And do you know if there's an extra fee for that functionality?
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Muhammad Hobbs
•The setup is pretty straightforward. You'll need your EFTPS enrollment number and PIN, plus your EIN. There's a guided setup process in QuickBooks that walks you through connecting to EFTPS. There is an additional fee for the payroll tax feature if you're using the basic QuickBooks version. I think it's around $40-50 more per month for the payroll plus tax filing feature. It seems expensive, but it's been worth every penny for me in terms of time saved and stress avoided. Plus it automatically calculates all your payroll taxes and files the quarterly forms too, not just the payments.
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Noland Curtis
Has anyone tried calling the dedicated EFTPS technical support line instead of the general IRS number? I had a similar issue last month and discovered they have a separate tech support team specifically for EFTPS access problems: 800-982-3874. They're available weekdays 7am-8pm Eastern. When I called, the wait was only about 10 minutes (way better than the regular IRS line). The tech was able to see that my account had been flagged for suspicious activity because I'd been traveling and accessing from different IP addresses. They cleared the flag and restored my access immediately.
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Diez Ellis
•I just tried this number and it worked! Only waited about 15 minutes. The tech identified that my login.gov account had somehow become unlinked from my EFTPS enrollment. They were able to fix it right on the call. Much better than waiting on the general IRS line.
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Jade O'Malley
I'm dealing with a very similar EFTPS login issue right now! Thank you so much for posting this - I was starting to think I was the only one having problems. I've been trying to access my account for three days now and getting the same error screen after the login.gov authentication. I'm definitely going to try the EFTPS technical support line that Noland mentioned (800-982-3874) first since that seems like the most direct solution. If that doesn't work, I'll try the off-peak hours suggestion from Paloma. One thing I wanted to add - I noticed my issue started right after I updated my browser to the latest version of Chrome. Has anyone else noticed their EFTPS problems coinciding with a browser update? I'm wondering if there's a compatibility issue with the newer browser versions and their updated security protocols. Really appreciate everyone sharing their solutions here. It's such a relief to know there are actual workarounds instead of just being stuck!
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Javier Morales
I had the exact same issue with EFTPS after a Chrome update! The problem was that the new version of Chrome enabled some stricter security settings by default that conflict with EFTPS's authentication system. Here's what fixed it for me: 1. Go to Chrome Settings > Privacy and Security > Site Settings 2. Find "Additional permissions" and click on "Insecure content" 3. Add login.gov and eftps.gov to the "Allowed to show insecure content" list 4. Also check your Chrome flags by typing chrome://flags in the address bar and make sure "Treat risky downloads over insecure connections as active mixed content" is set to "Disabled" After making these changes, clear your browser cache completely and try logging in again. This worked for me immediately after struggling for almost a week. If you're still having issues, the EFTPS tech support line (800-982-3874) that others mentioned is definitely your best bet. They're much more knowledgeable about these browser compatibility issues than the general IRS support line.
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Dylan Mitchell
•This is incredibly helpful! I've been struggling with EFTPS access issues for the past week and was getting frustrated with all the generic troubleshooting advice I found online. The Chrome settings explanation makes perfect sense - I did notice my problems started right after a browser update. I'm going to try these Chrome flag adjustments first since they seem like the most targeted solution for browser-related issues. If that doesn't work, I'll definitely call the EFTPS technical support line at 800-982-3874 that several people have mentioned. It's so reassuring to see that there are actual technical solutions to this problem rather than just "try again later" responses. Thanks for taking the time to write out the specific steps!
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Callum Savage
I've been following this thread closely because I'm dealing with the exact same EFTPS login issues! After trying several of the suggestions mentioned here, I wanted to share what finally worked for me. First, I tried the Chrome settings adjustments that Javier mentioned - adjusting the insecure content settings and Chrome flags. This helped partially, but I was still getting intermittent errors. What ultimately solved it was calling the EFTPS technical support line at 800-982-3874. The tech support person was incredibly helpful and identified that my issue was actually a combination of two problems: my account had been flagged for "unusual login patterns" (similar to what Noland experienced), AND there was a browser compatibility issue with the latest Chrome update. The tech walked me through clearing the account flag and also provided some additional browser settings that weren't mentioned in the online troubleshooting guides. The whole call took about 20 minutes, with only a 12-minute wait time. For anyone still struggling with this, I'd recommend calling that dedicated EFTPS tech line first before trying the general IRS number. They're specifically trained on these technical issues and seem to have much better tools for diagnosing what's actually causing the login problems. Thanks to everyone who shared their solutions - it's amazing how much more effective community troubleshooting can be than official support documentation!
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Aisha Mahmood
•This is exactly the kind of comprehensive solution I was hoping to find! I've been dealing with EFTPS login issues for about a week now and have been going in circles with the standard troubleshooting steps. The fact that you had a combination of problems (account flagging + browser compatibility) makes total sense. I bet a lot of people are experiencing multiple overlapping issues rather than just one simple fix. I'm definitely going to call the EFTPS technical support line at 800-982-3874 tomorrow morning. It sounds like they have much better diagnostic tools than trying to figure this out on my own through trial and error. Really appreciate you taking the time to follow up with your complete solution - knowing that there's a 20-minute phone call that can actually resolve this gives me hope that I won't miss my upcoming payment deadline!
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Paolo Marino
I've been monitoring this thread because I was having similar EFTPS access issues, and I wanted to share an additional solution that worked for me after trying several of the suggestions here. Like many others, I was getting the error screen after login.gov authentication. I tried the Chrome settings adjustments and called the EFTPS technical support line at 800-982-3874 (which was incredibly helpful - only a 15-minute wait and they cleared an account flag I didn't know existed). However, I was still having intermittent issues even after the tech support call. What finally gave me consistent access was switching to Firefox with specific security settings. Apparently, some of the newer Chrome security features are still conflicting with EFTPS even after adjusting the flags. In Firefox, I had to: 1. Go to Settings > Privacy & Security 2. Set "Enhanced Tracking Protection" to "Standard" (not Strict) 3. Under "Cookies and Site Data," add exceptions for both eftps.gov and login.gov 4. Make sure "HTTPS-Only Mode" is disabled for government sites I've been able to access EFTPS consistently for the past two weeks using Firefox with these settings. It's not ideal having to use a different browser just for tax payments, but it's better than dealing with authentication errors when you have deadlines. For anyone still struggling, I'd recommend trying Firefox as a backup option after calling the EFTPS tech support line. Having multiple working solutions gives you options if one method stops working.
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Dylan Cooper
•This Firefox workaround is brilliant! I've been struggling with Chrome compatibility issues even after trying all the flag adjustments mentioned earlier in this thread. I never thought to try a completely different browser as a solution. I just set up Firefox with the exact settings you mentioned - turning Enhanced Tracking Protection to Standard and adding the exceptions for eftps.gov and login.gov. It worked immediately! I was able to log in and access my account without any authentication errors for the first time in over a week. It's actually kind of nice having a dedicated browser just for government tax sites. I think I'll keep using Firefox specifically for EFTPS and other IRS-related tasks since it seems more stable with their systems. Thanks for sharing this alternative solution - it's perfect for people who want to avoid phone calls or are having trouble getting through to tech support.
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Brianna Schmidt
I've been dealing with EFTPS login issues for the past few weeks and this thread has been incredibly helpful! I tried several of the solutions mentioned here and wanted to share what worked best for me. First, I called the EFTPS technical support line at 800-982-3874 (thanks Noland for sharing that number!). The wait was only about 18 minutes, which was amazing compared to the regular IRS line. The tech found that my account had been flagged for "multiple failed login attempts" even though I thought I was entering my credentials correctly. After they cleared the flag, I still had some browser issues. The Chrome settings adjustments that Javier posted helped, but I was getting inconsistent results. Following Paolo's suggestion, I switched to Firefox with the modified security settings and now I have completely reliable access. What I really appreciate about this thread is how everyone followed up with their results. It's so much more helpful than just getting initial suggestions without knowing if they actually work. The combination of calling EFTPS tech support AND using Firefox as a backup browser has given me confidence that I won't miss future payment deadlines due to technical issues. For anyone new to this problem, I'd recommend starting with the EFTPS tech support call first to rule out account-level issues, then trying the Firefox workaround if you're still having browser compatibility problems.
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StarSailor}
•This whole thread has been such a lifesaver! I'm a newcomer to this community and was panicking about my EFTPS login issues when I stumbled across this discussion. I've been trying to access EFTPS for my quarterly payment for three days now with the same login.gov authentication error that Evelyn originally described. Reading through everyone's solutions and follow-ups has given me a clear action plan instead of just randomly trying things. I'm going to start with calling the EFTPS technical support line at 800-982-3874 first thing tomorrow morning, then set up Firefox with the security settings Paolo detailed as my backup option. It's incredibly reassuring to see so many people had success with these specific approaches. As someone new to managing payroll taxes, I had no idea there were browser compatibility issues with government sites or that accounts could get flagged for things like IP address changes. This community knowledge is invaluable - thank you all for taking the time to share your detailed solutions and follow up on what actually worked!
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Ava Williams
Welcome to the community, StarSailor! Your action plan sounds perfect - starting with the EFTPS technical support line and having Firefox as a backup is exactly what I'd recommend based on all the success stories shared here. One additional tip I'd like to add for newcomers dealing with EFTPS issues: if you do end up calling the tech support line, have your EIN and EFTPS PIN ready before you dial. The techs can resolve most account-level issues (like the flagging problems several people mentioned) much faster when they can immediately verify your identity and pull up your account details. Also, when you set up Firefox with Paolo's security settings, I'd suggest testing your login a few times over the course of a day to make sure it's consistently working before your actual payment deadline. That way you'll know for certain that your backup solution is reliable. It's great seeing how this community has developed such a comprehensive troubleshooting guide through everyone's shared experiences. These kinds of technical issues with government sites are so frustrating when you're dealing with tax deadlines, but having multiple proven solutions makes it much less stressful!
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Micah Franklin
•Thanks for the warm welcome, Ava! I really appreciate the additional tips about having my EIN and EFTPS PIN ready when calling - that's the kind of practical detail that can save a lot of time on the phone. I'm definitely planning to test the Firefox setup multiple times before my actual deadline. After reading through this entire thread, it's clear that having a reliable backup plan is crucial when dealing with government tax sites. The idea of testing it over different times of day is smart too, especially considering Paloma's earlier advice about off-peak hours potentially having fewer system issues. What strikes me most about this community discussion is how everyone has been so generous with specific, actionable information rather than just vague suggestions. As someone who's new to handling business tax payments, this level of detailed troubleshooting guidance is exactly what I needed. I'll definitely follow up here once I've tried these solutions to add to the collective knowledge base!
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Kai Rivera
As someone who's been dealing with EFTPS access issues on and off for the past year, I wanted to add another potential solution that hasn't been mentioned yet. Sometimes the problem isn't with your browser settings or account flags, but with your local network configuration. I discovered this when I was having login issues at my office but could access EFTPS perfectly fine from my home computer. It turned out our office firewall was blocking certain SSL certificates that EFTPS requires for the login.gov integration. Our IT person had to whitelist specific government certificate authorities in our firewall settings. If you're accessing EFTPS from a business network (especially if you have robust security software or firewalls), you might want to try logging in from a different network - like your phone's hotspot or a home internet connection - to see if that resolves the issue. If it works from a different network, then you know it's a firewall/network configuration problem rather than a browser or account issue. This could be particularly helpful for people who have tried all the browser fixes and called tech support but are still having problems. Sometimes the issue is at a completely different layer of the technology stack than what most troubleshooting guides address.
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Giovanni Rossi
•This is such a valuable addition to all the troubleshooting advice in this thread! Network-level issues are definitely something most people wouldn't think to check, especially when browser-based solutions seem more obvious. I actually experienced something similar at my small business - I was able to access EFTPS from my personal laptop at home but kept getting authentication errors when trying from my office computer. I initially thought it was a browser issue, but your explanation about firewall certificate blocking makes perfect sense. For those of us without dedicated IT support, do you know if there's a way to test this network theory without having to involve a tech person? I'm thinking something like temporarily disabling firewall software or using a mobile hotspot like you suggested. It would be great to be able to identify if it's a network issue before spending time on browser troubleshooting or calling the EFTPS support line. This kind of systematic approach to isolating different potential causes (account-level, browser-level, network-level) is exactly what makes this community so helpful for solving these technical problems!
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