
IRS
CommunityGovernment Services


Ask the community...
I'm trying to help my mom figure out her tax situation since she's a US citizen but also has permanent residency in Mexico. She splits her time between both countries (roughly 65% US, 35% Mexico) and just purchased a vacation rental property in Mexico that she'll start earning income from next year. We already found a local accountant in Mexico who will help with filing Mexican taxes for the rental income. She's been filing US taxes for years since she has several rental properties in California and Arizona, plus her retirement accounts. I understand there's a tax treaty between US and Mexico to prevent double taxation, and I know she'll need to report the Mexican rental income on her US tax return. But I'm confused about Mexico's requirements - does Mexico require reporting of worldwide income? Will she need to disclose ALL her US-based income (rental properties, 401k distributions, social security, etc.) on her Mexican tax return? I originally thought she'd only need to pay Mexican taxes on the Mexican vacation rental income, but now I'm worried she needs to report everything to both countries. Any guidance would be appreciated!
I need to clear something up about refund delays because I keep seeing people blaming their own banks. It's NOT your bank that's causing the delay! It's the bank that's SENDING the money that's moving at a snail's pace. The IRS has already released your funds, but there's this middle-man called SBTPG (Santa Barbara Tax Products Group) that's holding onto your money. They process refunds for TurboTax and other tax preparers when you chose to have fees taken out of your refund. I've called the IRS twice to confirm this - they've done their part. Now I'm waiting on SBTPG to process and release MY money to MY bank. Has anyone successfully gotten through to SBTPG? I need this refund for medical bills that can't wait much longer.
Based on tracking exactly 538 posts about SBTPG delays across various tax forums over the past 3 tax seasons, the average delay between IRS issuing the refund and SBTPG releasing it to personal banks is 3.2 days. However, during peak weeks (typically the first 2 weeks after the PATH Act lifting date of February 15th), this average increases to 4.7 days. The pattern suggests SBTPG prioritizes larger refunds first, with amounts under $1,000 experiencing the longest delays of up to 6 days in some cases.
There might be another factor at play that people aren't considering... Banks typically process ACH transfers in batches, and most don't process them on weekends. So if SBTPG receives your refund from the IRS on Friday, they might process it Monday, and then your bank might not post it until Tuesday. That could explain some of the delays that seem excessive. I'm not defending SBTPG - just pointing out that the banking system itself has limitations that can add to perceived delays.
Has anyone actually gotten a straight answer from SBTPG about why they hold onto our money for so long? I called again today and just got more runaround about "processing periods" without any real explanation. My medical bills are due MONDAY!
@Savannah Vin I feel for you with the medical bills situation! In my experience, SBTPG customer service reps don t'actually know the real reasons for delays - they just read from scripts about processing "times. The" truth is they batch process refunds to maximize their float interest earnings. When I was in a similar urgent situation last year, I found that calling early morning around (7-8 AM sometimes) got my refund released faster, though I can t'prove it wasn t'just coincidence. Have you tried calling multiple times throughout the day? Sometimes persistence pays off with these companies.
So I've been helping my buddy out over the past year with some expenses that he couldn't cover at the time (car repair, security deposit, emergency vet bill, etc.) and he's been paying me back through Venmo. All together he's sent me about $10,500 over the last 8 months, not all at once but in chunks of $500-2000 whenever he got paid. The transactions are all listed as "friends" in Venmo and have notes like "car help" or "paying you back" or "rent money." I didn't think anything of it until I saw something about Venmo reporting transactions to the IRS. Do I need to worry about this showing up as income on my taxes? It's literally just my friend paying me back money I fronted him. I don't want to get hit with a surprise tax bill for money that isn't actually income. Does Venmo report friend-to-friend transactions? And if they do report it, how do I explain to the IRS this isn't taxable income?
I work at a tax prep service and see this exact situation constantly. The key thing to remember is that Venmo transactions between friends for reimbursements are NOT taxable income - you're just getting back money you already spent. Even if you somehow receive a 1099-K (which is unlikely for friend transactions), you can offset it on your tax return. Keep screenshots of the transactions with their notes as documentation. The transaction descriptions like "car help" and "paying you back" clearly show these are reimbursements, not income. The IRS is looking for unreported business income, not friends splitting expenses. You should be completely fine, especially since everything is properly documented in your Venmo history.
This is such a common worry that I see all the time! You're absolutely right not to stress about this - friend-to-friend reimbursements like what you're describing are definitely not taxable income. The IRS distinguishes between actual income (where you're making money) and reimbursements (where you're just getting back money you already spent). The fact that your transactions are marked as "friends" and have clear notes like "car help" and "paying you back" actually works in your favor. These notes serve as documentation that these aren't business transactions or income-generating activities. Even though the total amount seems large at $10,500, remember that this isn't new money coming to you - it's just your own money being returned after you helped your friend out. You didn't profit from these transactions, so there's no taxable event. Keep those Venmo records with the transaction notes as backup documentation, but you shouldn't need to report any of this as income on your taxes. The new payment app reporting rules are really targeting people who are running businesses through these platforms and not reporting that income, not friends helping each other out financially.
Great question about documentation! I'd definitely recommend taking screenshots or downloading your transaction history rather than just relying on the app. Venmo does let you export your transaction data - you can go to your settings and download a CSV file with all your transactions. Screenshots are good for showing the visual context (like the "friends" designation and transaction notes), but the exported CSV file gives you a more permanent record that's harder to dispute. I'd suggest doing both - screenshot the key transactions that clearly show the reimbursement notes, and download the full transaction history as a backup. You're smart to think ahead about this. Apps do change, and having your own copies means you're not dependent on Venmo's system if questions ever come up years down the line. The IRS typically has 3 years to audit returns, so keeping digital copies of this documentation for at least that long is a good practice.
I'd definitely recommend taking screenshots or downloading your transaction history rather than just relying on the app! You can usually export your Venmo transaction history as a CSV file from their website, which gives you a permanent record that won't disappear if there are app issues. Screenshots are good too, especially for transactions with detailed notes. I'd suggest organizing them by date or in folders by year to make them easy to find later. Some people also print out the most important ones (like those larger amounts for car repairs, etc.) and keep physical copies with their tax documents. The IRS typically wants records kept for 3-7 years depending on the situation, so having your own backup copies ensures you'll have access to that documentation even if Venmo changes their platform or your account has issues. Better safe than sorry when it comes to tax documentation!
I checked my transcript today and I'm concerned about what I'm seeing. I got my "Account Transcript" from the IRS and everything is showing exactly $0.00 across the board. According to the transcript, which states "--- ANY MINUS SIGN SHOWN BELOW SIGNIFIES A CREDIT AMOUNT ---", my ACCOUNT BALANCE is $0.00, my ACCRUED INTEREST is $0.00 (AS OF: Feb. 24, 2025), and my ACCRUED PENALTY is also $0.00 (AS OF: Feb. 24, 2025). Even the "ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount)" shows $0.00. Under the "INFORMATION FROM THE RETURN OR AS ADJUSTED" section, it lists my filing status as "Head of Household" with "00" EXEMPTIONS, but then all the important fields are completely blank - no ADJUSTED GROSS INCOME, no TAXABLE INCOME, no TAX PER RETURN. There's also no SE TAXABLE INCOME TAXPAYER, no SE TAXABLE INCOME SPOUSE, and no TOTAL SELF EMPLOYMENT TAX information. At the very bottom of the transcript, it clearly states "RETURN NOT PRESENT FOR THIS ACCOUNT" and under the TRANSACTIONS section, it shows "No tax return filed" with no cycle date listed. The document ends with "This Product Contains Sensitive Taxpayer Data." I filed my return 3 weeks ago, so I'm getting really nervous seeing "No tax return filed" on my transcript. Does this mean they haven't processed my return yet? Is this normal to see all zeros and that "RETURN NOT PRESENT FOR THIS ACCOUNT" message during processing? Should I be worried that my return wasn't received properly or that something went wrong with my filing?
Pro tip: check your transcript early morning on Wednesdays and Fridays. That's when they usually update the system with new info.
This is totally normal! The "RETURN NOT PRESENT" message you're seeing just means your return is still in the processing pipeline and hasn't been fully entered into their system yet. At 3 weeks post-filing, you're still well within the standard processing timeframe. Those $0.00 balances across the board are essentially placeholder values - think of them as the system's "default state" before your actual return data gets processed and populated. Once the IRS completes processing your return, you'll see all those blank fields fill in with your actual AGI, taxable income, tax amounts, etc. The fact that your filing status shows correctly as "Head of Household" is actually a good sign - it means they've at least received and begun initial processing of your return. You should start seeing real data populate in your transcript within the next 1-2 weeks, and if you're due a refund, the "Where's My Refund" tool will update shortly after that. No need to panic - this is exactly what most transcripts look like during the processing phase!
I'm completely baffled by what's happening with my return... Could this be some kind of system glitch? Too many people seem to be dealing with verification issues this year. I filed and was accepted on February 1st, 2024, but when I call the IRS, I get contradictory information every time. Three out of four agents told me I need to verify my identity, but another one said they sent me a letter on February 3rd. But wouldn't I have received it by now? And why would the other three agents say they don't see any letters coming to me? They said I should see an update no later than February 27th and that they're just taking longer on processing a lot of returns this year. But is that really what's happening, or is something wrong with my return specifically? At this point, I don't know what to believe anymore. ๐คท๐พโโ๏ธ Anyone else experiencing this weird inconsistency?
Been thru this exact mess last yr. Got 4 diff answers from IRS ppl. Here's what worked: I went to my local IRS office (had to make appt online first) and brought ALL my docs - ID, SSN card, tax return copy, etc. The lady there was super helpful and could see everything in their system. Turns out I DID need to verify but the letter was stuck in some queue. She verified me right there in the office and my refund was DD'd exactly 9 days later. No more waiting for letters or calling the 800 number. Sometimes ya just gotta show up in person to get the real deal info.
This is such a common frustration this year! I went through something similar - filed early February and kept getting told different things every time I called. What I learned is that the IRS has multiple computer systems that don't always talk to each other properly, especially during peak filing season. The contradictory information about the February 3rd letter is a perfect example of this. One system might show a letter was "generated" on that date, but it could still be sitting in a queue waiting to actually be printed and mailed. Meanwhile, other agents looking at different systems won't see that letter at all. My advice: Keep calling every few days and ask to speak with someone who can see your complete account history. Also try accessing your IRS online account or getting your transcript - sometimes you'll see codes there (like TC 971) that confirm what's really happening with your return before the agents can even tell you. The verification issues are definitely real this year, but the mixed messages make it so much worse than it needs to be!
Nora Brooks
Careful with Mexican tax authorities! They've gotten much more strict in recent years. My friend is a permanent resident there and thought he only needed to report Mexican income, but got hit with a huge penalty for not declaring his US pension and rental properties. If your mom decides to use the "non-domiciled" approach mentioned above, make sure she has VERY clear documentation proving her stronger ties to the US. They look at factors like where family lives, where most valuable property is, main source of income, etc.
0 coins
Eli Wang
This is scary. Did your friend eventually get it resolved? I'm in a similar situation and worried now. I have permanent residency in Mexico but all my retirement income comes from the States.
0 coins
Ethan Moore
This is such a complex situation that affects so many Americans with ties to Mexico! I've been dealing with similar issues as a US citizen who recently got permanent residency in Mexico. One thing I learned the hard way is that timing matters a lot for when you become a Mexican tax resident. The rules changed in recent years - now if you have permanent residency status, you're generally considered a Mexican tax resident regardless of how many days you spend there, unlike the old 183-day rule. For your mom's situation, I'd strongly recommend getting clarity on her exact tax residency status in Mexico BEFORE she starts earning rental income there. It's much easier to plan the structure correctly from the beginning than to fix it later. Also, don't forget about FBAR reporting requirements in the US if she opens Mexican bank accounts for the rental property. Any foreign financial accounts over $10,000 need to be reported to FinCEN, and the penalties for missing this are severe. The Mexican tax system can be quite different from what we're used to in the US - things like how depreciation works, what expenses are deductible, and timing of when income is recognized. Having both a good Mexican accountant AND a US accountant who understands international issues is really worth the investment.
0 coins