IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

FireflyDreams

•

This thread has been incredibly helpful! I'm a tax preparer and I see this exact question probably 20+ times every tax season. The confusion between Box 16 and Box 18 is so common that I actually created a simple handout for my clients explaining it. What I tell people is: think of your paycheck as feeding into different "buckets" - one for federal income tax, one for state income tax, one for Social Security, one for unemployment insurance, etc. Each bucket has its own rules about how much wages it needs to "collect" from you during the year. The unemployment insurance bucket (Box 18) fills up first and then stops collecting once you hit your state's wage cap - usually somewhere between $7,000-$50,000 depending on your state. But the state income tax bucket (Box 16) keeps collecting all year long since there's typically no cap on state income tax wages. So when you see Box 18 lower than Box 16, you're just seeing that the unemployment insurance bucket got "full" partway through the year while the income tax bucket kept going. It's actually a sign that you had a good earning year! The key thing is that both numbers are correct and you should enter them exactly as shown on your W2. Your tax software knows how to handle the differences.

0 coins

Chris King

•

This "bucket" analogy is absolutely brilliant! As someone who was completely lost trying to understand why my W2 boxes didn't match, this explanation finally makes it click for me. I love how you described the unemployment insurance bucket getting "full" partway through the year - that's such a clear way to visualize what's happening. It's really reassuring to hear from a tax preparer that this confusion is so common you actually made a handout about it. Makes me feel a lot less silly for panicking about it! The idea that different "buckets" have different rules and caps really helps me understand not just this specific issue, but how the whole tax system works in general. I'm definitely going to remember this bucket concept for future tax seasons. Thank you for sharing your professional perspective - it's exactly the kind of simple, practical explanation that makes tax stuff so much less intimidating!

0 coins

NebulaNomad

•

I can't believe how much stress this thread just saved me! I was literally about to call my employer's HR department tomorrow morning convinced they had made a massive error on my W2. The $8,200 difference between my Box 16 and Box 18 had me convinced something was seriously wrong. The "bucket" analogy from FireflyDreams is perfect - it finally clicked that these aren't mistakes but just different systems with different caps. I looked up my state (Michigan) and sure enough, the unemployment wage base is $9,500 for 2025, which explains exactly why my Box 18 stopped where it did. What really gets me is that I've been filing taxes for years but never understood this basic concept. I always just entered the numbers and hoped TurboTax knew what it was doing, but never actually understood WHY the numbers were different. This thread has been like a mini tax education course! Thank you to everyone who took the time to explain this so clearly. I'm saving this thread and definitely sharing it with my coworkers who I know struggle with the same confusion every year. It's amazing how much less scary tax season becomes when you actually understand what's happening with your forms instead of just guessing!

0 coins

I'm so glad this thread helped you avoid that unnecessary stress! It's really common to panic when you see those big differences on your W2 - I went through the exact same thing my first few years working. The fact that you looked up Michigan's specific unemployment wage base limit shows you're really getting it now! What strikes me about your comment is how you mentioned using TurboTax for years without understanding why the numbers were different. I think that's actually pretty typical - most of us just plug in the numbers and trust the software, but understanding the "why" behind it makes the whole process so much less anxiety-provoking. Your coworkers are lucky to have someone who will share this knowledge with them. I bet there are tons of people at your workplace who have the same confusion but just suffer through it quietly every tax season. This kind of peer-to-peer education is so valuable - sometimes hearing it from a colleague who just figured it out themselves is even more helpful than getting it from an expert!

0 coins

Ben Cooper

•

I made the mistake of letting a "tax preparer" use my TurboTax account last year. Turned out they filed returns for like 5 other people using my account!!! The IRS flagged it and I had to deal with proving I wasn't running some tax fraud scheme. CHANGE YOUR PASSWORD IMMEDIATELY and check if any other returns have been filed under your account!!! This could be serious!!!

0 coins

Naila Gordon

•

OMG that's terrifying! Did you ever get it resolved? Did you have to pay penalties?

0 coins

Yara Elias

•

This is absolutely concerning and you should take immediate action! What your tax preparer did is completely against professional standards and potentially illegal. Legitimate tax professionals should NEVER ask for your personal account credentials. Here's what you need to do right away: 1. Change your TaxAct password immediately 2. Enable two-factor authentication if available 3. Check your account history to see if any unauthorized changes were made 4. Review what was actually filed under your name by requesting a tax transcript from the IRS 5. Consider reporting this preparer to the IRS - they have a complaint process for unprofessional preparers The fact that they used your personal account instead of professional software means the return shows you as the preparer rather than them, which is incorrect and could cause issues if there are problems with the filing. Professional preparers are required to use software that includes their PTIN and should have their own e-filing capabilities. I'd strongly recommend finding a different tax preparer next year - look for someone who is a CPA, Enrolled Agent, or at minimum has a valid PTIN that they can show you. Don't let anyone pressure you into giving out your login credentials ever again!

0 coins

Maria, I totally get your stress about this - I was in almost the exact same boat last year when I needed to withdraw $6,000 from my Roth for an emergency medical bill. The good news is that withdrawing contributions really is as straightforward as everyone says, even though the paperwork can feel intimidating. One thing that really helped me was calling my brokerage (Schwab) before making the withdrawal to walk through the process. They explained that while the 1099-R would show the full withdrawal amount, I'd use Form 8606 to clarify it was contributions only. The rep also suggested I keep a simple record of my annual contributions, which made tax filing much easier. When I filed with TurboTax, it asked clear questions about my total Roth contributions versus the withdrawal amount, and it automatically filled out Form 8606 for me. The whole thing was much less scary than I'd built it up to be in my head. For peace of mind, I'd recommend keeping copies of your tax returns from the years you made contributions - they show your contribution amounts on line 32. That way you have backup documentation if you ever need it. The fact that you're only withdrawing $7,500 from $18,000 in contributions gives you a nice cushion too. Hang in there - dealing with unexpected home repairs is stressful enough without worrying about tax complications. You're handling this the smart way by only touching contributions and leaving your earnings to keep growing!

0 coins

Chloe Davis

•

Thanks for sharing your experience, Natasha! It's really reassuring to hear from someone who went through almost the exact same situation. I'm curious - when you called Schwab beforehand, did they give you any specific guidance on how to request the withdrawal to make sure it was properly categorized? I'm with Vanguard and wondering if I should call them first too before initiating the withdrawal online. Also, you mentioned keeping copies of tax returns showing contributions on line 32 - is that the line where Roth IRA contributions appear on Form 1040? I want to make sure I'm looking at the right documentation when I gather my records. The medical emergency aspect really hits home too - it's amazing how quickly unexpected expenses can derail our financial plans, but at least Roth IRAs give us this flexibility when we truly need it.

0 coins

Ravi Patel

•

Maria, I really feel for you dealing with unexpected home repairs - those always seem to hit at the worst times! But you're absolutely doing the right thing by only withdrawing contributions from your Roth IRA. One thing I want to emphasize that might give you extra peace of mind: since you've contributed $18,000 over 3 years and only need $7,500, you have a really comfortable buffer. Even if there were any confusion about what constitutes contributions versus earnings (which there shouldn't be), you're well within the safe zone. A practical tip from my own experience: when you make the withdrawal, ask your brokerage for email confirmation that includes the withdrawal details. I keep these confirmations in a dedicated "Tax Documents" folder on my computer alongside my annual tax returns. It makes everything so much easier to find when tax season rolls around. Also, don't stress too much about "proving" these are contributions if audited. Your tax returns from the past 3 years showing your Roth contributions, combined with your brokerage statements, create a clear paper trail. The IRS audit rate for individual returns is quite low, and Roth contribution withdrawals are pretty straightforward when properly documented. You mentioned using TurboTax - they've really improved their handling of Form 8606 over the years. It should walk you through the process with plain-English questions rather than confusing tax jargon. You've got this!

0 coins

This is such helpful advice, Ravi! As someone new to this community, I really appreciate how supportive everyone has been with Maria's question. I'm actually in a similar situation where I might need to access some of my Roth contributions for an emergency fund gap, and reading through all these responses has been incredibly educational. Your point about having email confirmation from the brokerage is really smart - I hadn't thought about keeping digital copies organized like that. I've been pretty disorganized with my financial documents, but this seems like a good reason to finally set up a proper filing system. One follow-up question for the group: for someone like me who's relatively new to Roth IRAs (only been contributing for about 18 months), would you recommend waiting until I have a longer contribution history before considering any withdrawals, or does the length of time contributing not really matter as long as you're only withdrawing principal?

0 coins

NebulaKnight

•

I'm so sorry for your loss, Nolan. Going through a loved one's belongings is emotionally exhausting, and having to worry about tax documentation on top of grief makes everything feel more overwhelming. Your great aunt is absolutely looking out for you - those donation deductions can really add up, especially with estate cleanouts. From what everyone has shared here, you're already doing everything right by collecting those receipts as you go. For the descriptions, you definitely don't need to list every single item. The IRS accepts reasonable categories like "Women's clothing - 12 items including sweaters, blouses, pants, good condition" or "Household items - kitchen utensils, small appliances, linens, fair condition." Just be honest about quantities and condition. The photo tip that keeps coming up is genuinely smart - even a quick phone snapshot before loading your car would save so much second-guessing later when filling out receipts. Before you spend too much energy on detailed documentation though, I'd suggest calculating whether itemizing will actually benefit you. With the standard deduction at $14,600 for single filers in 2025, you'll need substantial total deductions to make it worthwhile. Estate donations can definitely add up, but it's worth checking first. Take this one step at a time and give yourself permission to take breaks when you need them. You're handling an incredibly difficult situation with such care and thoughtfulness. The practical stuff can wait when you need space to process everything.

0 coins

I'm so sorry for your loss as well, Nolan. This thread has been incredibly helpful to read through as someone who's facing a similar situation with my own family estate. The advice about taking photos before donations really seems to be the golden tip here - I wish I'd started doing this from the beginning! It's such a simple solution to avoid the stress of trying to remember what was in each load later. Your point about checking the standard deduction threshold first is crucial. I made the mistake of spending hours documenting everything before realizing I was nowhere near the itemizing threshold. Now I'm being more strategic about which donations are worth the detailed paperwork. The community here has been so supportive and practical in their advice. It's reassuring to know there are people who understand how challenging it is to balance grief with all these practical decisions. Take care of yourself during this difficult time.

0 coins

Gemma Andrews

•

I'm so sorry for your loss, Nolan. Losing a grandmother and then having to sort through her belongings is incredibly difficult - you're dealing with both grief and overwhelming practical decisions at the same time. Your great aunt is absolutely right to push for proper documentation. Those donation receipts can lead to significant tax savings, especially when you're clearing out an entire household. The good news is that based on everyone's advice here, you don't need to make this harder than it has to be. For the IRS, general categories with rough counts are perfectly acceptable. Try something like "Women's clothing - 14 items including blouses, sweaters, dresses, good condition" or "Kitchen items - cookware, utensils, small appliances, fair to good condition." This gives enough detail to satisfy requirements without driving you crazy trying to count every individual piece. The photo tip that everyone keeps mentioning is genuinely brilliant - just take a quick snapshot with your phone before loading donations into your car. It'll save you from trying to remember what was in each load when you're filling out receipts later. One important thing to check first: make sure your total itemized deductions will exceed the standard deduction ($14,600 for single filers in 2025). With estate cleanouts the amounts often do add up substantially, but it's worth doing a rough calculation before you spend too much time on detailed documentation. Take your time with this process and be gentle with yourself. The paperwork will be there when you're ready to tackle it, and processing grief while handling all these practical matters is exhausting work. You're already showing so much care in how you're approaching everything.

0 coins

Luca Greco

•

One thing I haven't seen mentioned yet is to keep detailed records of everything throughout this process. Save copies of the excess contribution removal form, any correspondence with your HSA provider, and the 1099-SA when you receive it. I'd also recommend taking screenshots of your HSA account showing the account balance before and after the removal, just in case there are any discrepancies later. My HSA provider initially calculated the earnings incorrectly and I had to provide documentation to get it fixed. Also, when you call your HSA provider to submit the form, get the name of the person you speak with and ask for a confirmation number or reference number for your request. This makes it much easier to follow up if there are delays. The IRS can be very particular about HSA documentation, so having a complete paper trail will save you headaches if you ever get audited or if there are questions about how the removal was handled.

0 coins

This is excellent advice about documentation! I learned this the hard way when I had an HSA issue a few years ago. The IRS loves their paper trails, especially with HSAs since they're so heavily regulated. I'd also add - if your HSA provider has an online portal, download and save PDFs of all your account statements from before and after the removal. Some providers only keep online records for a limited time, and you might need those statements years later if there are any questions. The confirmation number tip is gold - I've had to reference mine multiple times when following up on processing delays.

0 coins

Eli Butler

•

Just to add one more perspective on timing - I'm a tax preparer and see this HSA overcontribution issue fairly often. The April 15th deadline for excess contribution removal is firm, but there's one thing that might help if you're really pressed for time. Some HSA providers will accept the removal request by phone and then send the paperwork afterward for your records. This can save a few days if you're cutting it close to the deadline. Just make sure to get that confirmation number and follow up to ensure they received your phone request. Also, regarding the extension - filing Form 4868 for an automatic extension is super straightforward and can be done online through the IRS website in just a few minutes. You don't need to provide a reason. This gives you until October 15th to file your actual return while still meeting the April 15th deadline for the HSA removal. One last tip: if your HSA is with a major provider like Fidelity, HSA Bank, or HealthEquity, they typically have dedicated HSA customer service lines with reps who are specifically trained on these excess contribution situations. Much more helpful than general customer service.

0 coins

CosmicCadet

•

Thanks @Eli Butler for the professional insight! The phone request option is really good to know - I wasn t'aware that some providers would accept these requests over the phone. That could be a lifesaver for people who are cutting it close to the deadline. Quick question - when someone calls in the removal request, do they typically need to have specific information ready beyond just the excess amount? Like account numbers, contribution dates, etc.? I want to make sure I m'prepared if I need to go that route. Also really appreciate the tip about the dedicated HSA service lines. My provider is HSA Bank and their general customer service has been pretty unhelpful so far, but I ll'try calling their HSA-specific line instead.

0 coins

Prev1...161162163164165...5643Next