I've been dealing with a similar situation and wanted to share what finally worked for me after reading through all these great suggestions. The key combination that got me through was: calling 800-829-1040 at exactly 7:00 AM Eastern on Wednesday, using @Emma Bianchi's phone tree navigation steps (especially the part about NOT entering your SSN when first prompted), and having patience when the system says high call volume. I also want to echo what @Giovanni Greco said about checking your IRS online account transcript - I found mine had been updated with the information I was waiting for in the mail, which saved me from having to wait for the physical letter. You can access it at irs.gov under "Get Your Tax Record." One thing that helped my sanity during this process: I kept a log of when I called and what happened each time. It helped me identify that Tuesday-Thursday mornings really do have better success rates than Mondays or Fridays. Don't give up - the system is definitely broken, but persistence does pay off eventually!

I've been lurking here for a while dealing with my own IRS phone nightmare, and this thread is incredibly helpful! Just wanted to add that I finally got through last week using a combination of these strategies - called 800-829-1040 at 7:05 AM on Thursday, followed Emma's phone tree navigation exactly (the part about not entering SSN initially was crucial), and got connected after about 40 minutes on hold. The agent was actually very helpful once I got through and explained that the delays are even worse than usual this year due to staffing issues. She also confirmed that many of the letters people are waiting for are now available in the online account system before they're mailed out. For anyone still struggling: don't give up! The system is broken but these tips really do work. Wednesday and Thursday mornings seem to be the sweet spot, and having all your info ready (SSN, filing status, tax year, and specific questions) makes the actual call much smoother once you get connected.

I can totally relate to that sinking feeling when you realize you made the wrong choice! I did something similar a couple years back with a $315 overpayment. What really helped ease my anxiety was understanding that this is basically just an interest-free loan you're giving to the state for a year. The process is actually quite foolproof once you get to next year's filing. Every state tax form I've seen has a dedicated line for "prior year overpayment applied" or similar wording, and the instructions are usually pretty clear about where to find that number on your previous return. One practical tip that saved me: when you get your state tax documents next year (W-2s, 1099s, etc.), paperclip a sticky note with "$237 overpayment from 2024" right to them. That way it's the first thing you see when you sit down to do your taxes, and you won't accidentally forget to claim it. The silver lining is that next year's tax filing will feel a bit less painful knowing you've already got money working in your favor! And if you do end up owing taxes next year, having that $237 credit can turn what might have been a payment into a much smaller one or even a refund.

I completely understand that initial panic when you realize you made the "wrong" choice! I did the exact same thing with a $198 overpayment two years ago and spent days worrying I'd somehow lost my refund money. Here's what I wish someone had told me right away: your money is completely safe and the process is actually designed to handle this seamlessly. When you file next year, you'll see a line that says something like "Overpayment from prior year" and you'll enter your $237. The system treats it exactly like money you already paid toward your taxes. What helped me feel better was thinking of it as accidentally putting money into a savings account that I can't touch until next tax season. Not ideal if you need cash now, but not a disaster either. One thing I learned: if you do decide to call your state tax department to reverse it, do it sooner rather than later. Most states have a window (usually 30-90 days) where they'll process the change, but after that you're locked in. I ended up just leaving mine alone and honestly, it was kind of nice having that extra cushion when filing the following year - turned what would have been owing $150 into getting a small refund instead! Don't beat yourself up over this - it's way more common than you think, and the tax system handles it routinely.

I completely understand your frustration! I went through something very similar last year with my energy credit return. Here's what worked for me after weeks of trying: Try calling the IRS at 800-829-1040 right at 7 AM local time on a Tuesday or Wednesday (avoid Mondays and Fridays). When you get the automated system, press 1 for English, then 2 for personal income tax questions, then 1 for form/payment questions, then 3 for all other questions, then 2 again. When it asks for your SSN, just wait - don't enter anything. After it asks twice, it should transfer you to hold for an agent. The key is persistence and timing. I had to try this method about 5-6 times over two weeks before I finally got through, but when I did, the agent was able to tell me exactly what was happening with my return. Your 8-week wait with an energy credit is actually pretty normal, unfortunately. The IRS manually reviews most returns with renewable energy credits, which can take 6-12 weeks during busy season. The "Return Received" status is typical during this review period - it won't change to "Approved" until they finish the manual review process. Hang in there! As long as you haven't received any letters requesting additional documentation, your return is likely just working its way through the queue.

I've been dealing with IRS delays myself and found that contacting your congressperson's office can sometimes help when you've exhausted other options. Most congressional offices have constituent services staff who can make inquiries to the IRS on your behalf - it's a free service for constituents. You typically need to fill out a privacy release form allowing them to discuss your case with the IRS, but they can often get answers or escalate issues that regular taxpayers can't. I contacted my representative's office after 10 weeks of waiting on an amended return, and they were able to get a response from the IRS within two weeks explaining exactly what was happening. It's worth trying if the other phone strategies don't work out. You can usually find the contact info for your representative's local office on their website under "constituent services" or "casework help.

Just wanted to add my experience as another data point! I went through SBTPG for the first time this year and was pleasantly surprised. Filed on a Monday, got IRS approval Wednesday, and SBTPG had processed and sent my refund by Friday morning - so about 48 hours from when they received it. The key thing I learned is that SBTPG actually has a pretty good tracking system on their website where you can see the status in real-time. You just need your SSN and the refund amount to log in. One tip: if you're banking with a smaller credit union like I am, it might take an extra day for the deposit to fully clear compared to the big banks. Also, make sure your tax preparer gave you the right timeline expectations - mine told me 3-5 days but it was much faster. For planning your business expenses, I'd still budget for the conservative 3-4 day window others mentioned, but there's a good chance you'll have access to your funds sooner!

I've been through SBTPG twice now and here's what I've learned - they're actually pretty reliable once you understand the process. The first time I panicked because I didn't realize there would be this extra step, but now I know what to expect. In my experience, SBTPG typically takes 1-2 business days to process and send your refund once they receive it from the IRS. The key is to track it through multiple sources: check the SBTPG website with your SSN and refund amount, sign up for their text notifications, and monitor your bank's pending transactions (not just posted ones). For your business expenses, I'd recommend planning as if the money won't be available for at least 3 business days from when the IRS sends it to SBTPG - that way you're covered even if there are any delays with your specific bank's processing times. Most people get their money faster than that, but it's better to be pleasantly surprised than caught short when you need those funds!

Can you reach out to any other family members who might be able to help as a go-between? Sometimes having a neutral third party can help in these situations. Otherwise Form 4852 is exactly what it's designed for - situations where you can't get a W-2 but need to file your taxes.

I'm dealing with a similar family business situation right now, so I really feel for you. One thing that might help is checking if your family's business uses any payroll service like ADP, Paychex, or QuickBooks Payroll. Sometimes you can get your W-2 directly from the payroll company's website even if you can't contact your employer directly. Also, if you have any old login credentials for a payroll portal or employee self-service site, those might still work. I was able to download my W-2 from our family business's ADP portal even after leaving because they never deactivated my account. If those options don't work, Form 4852 really is your best bet. The IRS designed it specifically for situations like yours where getting the W-2 isn't realistic. Just be as accurate as possible with your estimates and keep any documentation you have (paystubs, bank deposits, etc.) in case they ask questions later.