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Can anyone explain to me how the Marketplace verification works? I filed on 2/6. I received a letter on 2/27 saying I had to call Marketplace which I did. They stated I didn't have no information with marketplace. Just yesterday made 3 weeks since I sent the form back they requested. What will happen now? This is the second year I've had issues with tax filing as a contractor. Last year they questioned my business expenses, now this marketplace thing even though I've never used healthcare.gov. Getting really tired of these delays every time I file.
Did they tell you what kind of error? Was it something you needed to fix? Did they say which department has your return now? I'm in a similar situation. Filed 2/10. No updates since.
Doesn't it seem ridiculous that they can just hold our money for months without even telling us what's wrong? How are we supposed to fix problems we don't know about? And why does it take them 10+ weeks to review something that would take a normal person maybe 30 minutes to check?
10d
I work as a tax professional and we're seeing unprecedented levels of ERD (Error Resolution Department) cases this season. In my analysis of over 200 client returns, approximately 38% of those filed in February are experiencing similar delays. The most common underlying causes include: income verification discrepancies (42%), dependent verification issues (27%), and credit eligibility reviews (18%). The remaining 13% involve miscellaneous issues including mathematical corrections and filing status verification.
8d
I'm so sorry you're dealing with this frustrating situation! One alternative approach that has worked for some of my clients is requesting help through your local Taxpayer Advocate Service. They can sometimes intervene when a return has been stuck beyond normal processing times. You'll need to demonstrate financial hardship to qualify for their assistance - things like pending eviction, utility shutoffs, or medical bills can qualify. I've seen them get movement on cases that were seemingly lost in the system for months! You can find your local office at taxpayeradvocate.irs.gov and request Form 911 for assistance.
You know what's frustrating about the IRS? They use these codes like everyone's supposed to be a tax expert. Why can't they just use plain English? Anyway, here's what's actually happening: The 570 is a temporary hold they put on your account. When you filed the amended return, they acknowledged it (977) and are sending you a letter (971) to let you know they're working on it. The letter will likely just say "we got your amended return, we're working on it, please wait 16 weeks before contacting us." Very helpful, right? The standard timeline for amended returns is 16-20 weeks, but I've seen them processed in as little as 8 weeks when there are no complications. The key is whether your amendment is simple (like fixing a math error) or complex (like changing filing status or adding dependents).
I'm in almost the exact same situation! My 570 code appeared on February 22nd, and I filed my amended return on April 8th. The 971 and 977 codes showed up exactly 14 days later. I called and waited on hold for 97 minutes to speak with someone who told me my amended return would take exactly 20 weeks to process from the April date. What concerns me is that I read the 570 code can sometimes indicate an audit review. Did anyone mention that possibility to you? I'm worried that my amended return might get extra scrutiny because of the existing 570 hold. The agent wouldn't tell me what the 971 notice contains, just that I should wait for it in the mail within 15 days.
I'm not convinced these reviews without additional information are as routine as people claim. My brother had the same status last year and ended up waiting 6 months for his refund. The IRS never contacted him, but the review dragged on. These 'average' processing times people quote don't account for outliers. I'd prepare for the possibility of an extended delay, especially if you claimed any credits or have self-employment income that might trigger additional scrutiny.
I've seen dozens of these cases resolve much faster than the worst-case scenarios. Reviews without document requests typically fall into three categories: 1) Identity verification (2-3 weeks), 2) Income verification against employer records (3-5 weeks), or 3) Credit eligibility verification (4-8 weeks). Compared to audit situations that can take 6+ months, yours is likely in a much better position. One client of mine had almost identical circumstances and received their refund in 32 days from the review start date.
I had this exact issue last year! Here's what worked for me: 1. I filed IRS Form 4852 (Substitute for W-2) along with my tax return. You can estimate the numbers based on your last paystub of the year and what the IRS told you. 2. For state taxes, I did the same thing - filed with estimated numbers from my last paystub. 3. I also reported my employer to the IRS using Form 3949-A for failing to provide a W-2. After I did this, magically my employer found my W-2 and sent it! But even if they hadn't, my taxes were filed on time. The IRS will reconcile any small differences later if the numbers don't match exactly.
I went through exactly 47 days of this runaround last year. My employer claimed they mailed my W-2 exactly 3 times, yet nothing ever arrived. I ended up filing Form 4852 as a substitute W-2 using my December 31st paystub. The state accepted my estimated withholding amount without question. When I finally got the actual W-2 in June (yes, JUNE), the numbers were off by only $12.83. The IRS automatically adjusted my refund without me having to do anything. I'm slightly concerned that more employers are doing this lately... seems like a way to delay paying out refunds.
According to Internal Revenue Manual 21.5.6, a TC 570 without a corresponding 971 often indicates an automated review process that doesn't necessarily generate immediate correspondence. The IRS is legally required to process returns within 45 days to avoid paying interest (IRC 6611), but this doesn't apply when additional verification is needed. If you filed with the Child Tax Credit, your return is subject to the PATH Act verification requirements, which can add substantial processing time without notification. The lack of a 971 code actually suggests this is a systematic delay rather than an issue requiring human intervention.
I've been dealing with the IRS for nearly 20 years, and here's what I've learned: persistence pays off. Last year, I had a similar situation with a 570 code. I called the Taxpayer Advocate Service at 1-877-777-4778, pressed 1, then 3, waited for the language options, then pressed 2, then 4. Got through to someone who actually helped! Another trick: call your local IRS office directly instead of the national number. Google "IRS office near me" and you might find a direct line that fewer people are calling.
I just looked up the IRS.gov site and found that they list all local office numbers at https://www.irs.gov/help/contact-your-local-irs-office. This is so much better than what I was trying before!
7d
Why doesn't the IRS make this information more accessible? Do they honestly expect everyone to just wait in limbo for months? I tried your number sequence but still got disconnected after 45 minutes. This system is broken beyond belief.
7d
FYI - just went thru this exact scenario last month. My timeline was: - Amended return filed: Jan 15 - Contacted rep: Mar 10 - TAS confirmed processing complete: Mar 28 - WMR updated w/ refund date: Apr 5 - $$ in account: Apr 8 So approx 8 days from TAS confirmation to WMR update, then 3 more days to deposit. YMMV but seems pretty consistent w/ others. The "payment update hasn't hit system" language is basically IRS-speak for "it's done but Treasury hasn't scheduled the payment yet." Almost there!
Do you happen to remember if the Where's My Amended Return tool updated before you got your deposit? Mine's been showing "adjusted" for weeks but no refund info. Starting to wonder if the WMR tool is just decorative at this point π
7d
Quick question - did anyone have to: β’ Submit additional documentation after TAS got involved? β’ Receive any formal letter before payment processed? β’ See transcript updates before WMR updated? I'm in a similar situation but need this refund by May 15 for a time-sensitive payment!
7d
I want to warn you about something I experienced that could save you some stress. When my amended return was processed last year, here's what happened: 1. Tax Advocate told my senator's office it was processed (similar to your situation) 2. I checked WMR tool daily - no updates for 2 weeks 3. I called IRS directly and they confirmed payment was scheduled 4. The refund was sent BUT to my old address despite having updated it 5. Had to wait for it to be returned to IRS 6. Then had to request a trace on the payment 7. Finally received it 6 weeks later than expected Make sure your address and direct deposit info are correct in the system! The processing and payment systems are separate, and sometimes address updates don't transfer between them. Double-check everything now to avoid delays later.
I had success getting out of the errors department in just 5 weeks this filing season. Per Internal Revenue Manual 21.5.4, the IRS has guidelines that prioritize certain cases based on various factors including filing date and type of error. I submitted exactly what they requested (no more, no less) and included the letter reference number on every page I faxed. I also included a cover sheet that clearly stated what was enclosed and why. My return was processed within 5 weeks of sending the documentation. The key seems to be making it extremely easy for them to match your documentation to your case and verify the information quickly. Any confusion or missing information can push you back in the queue.
I was in errors for 11 weeks last year. Isn't it interesting how the IRS expects us to meet strict deadlines, but they operate on their own timeline? My experience was frustrating - no movement for 9 weeks, then suddenly everything happened at once. My transcript updated on a Friday, and I had my refund the following Wednesday. Has anyone actually received clear communication from the IRS during this process? Or are we all just expected to wait in the dark and be grateful when they finally process our returns?
I don't think you should have to jump through all these hoops just to get YOUR money. The IRS would certainly contact YOU immediately if you owed THEM money! This advocate system is ridiculous compared to how other government agencies operate. Social Security has direct representatives you can speak with, why can't the IRS function the same way? The fact that they assign you an advocate and then the advocate goes silent is completely unacceptable.
The advocate system is like having a lawyer - once you have one, the other side prefers to talk to your representative rather than directly to you. But just like with a bad lawyer, you can fire your advocate if they're not doing their job! Call the TAS hotline (877-777-4778) and explain that your advocate has gone radio silent. It's like being stuck in a maze where the guide disappeared - you need a new guide, not to try navigating the maze alone. I finally got a new advocate last year after my first one vanished, and the new person resolved my issue in just 8 days.
Just to make sure I understand your situation correctly - you're seeing your 2023 wages properly reflected on the SSA website now, but your IRS transcript still shows an as-of date of January 29, 2024? And you're wondering if the SSA update is a precursor to movement on your transcript? Have you received any notices from the IRS about verification or additional information needed? Also, does your Where's My Refund tool show any status beyond 'Return Received'?
Not OP, but I'm in the same boat. My SSA updated last week but WMR still shows just the first bar and transcript has an old as-of date. Should I be concerned at this point or is this normal?
7d
This happened to me exactly! My SSA wages updated on February 10th, and then my transcript finally updated on February 22nd - exactly 12 days later. The funny thing is I was checking my transcript obsessively (like 5 times a day π) and then the ONE day I didn't check because I was busy, everything updated and my DDD appeared. It's like watching water boil! For what it's worth, once my transcript updated, my refund was in my account 6 days later.
Sasha Ivanov
I've been through this exact process before. Here's what will happen next: The IRS received your response form on approximately March 20th, 2024 (based on your timeline). They typically take 4-6 weeks to process these responses. You should see movement on your return around April 17th-May 1st. On April 15th, check your tax transcript (if you can access it). Look for a 971 code with a future date - that's when they'll send you a notice about their decision. About 5-7 days after that date, if approved, your refund should be released. If by May 8th you haven't seen any movement, that's when you should definitely call the IRS directly, as it would indicate your case might need additional attention.
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Liam Murphy
Does calling them earlier help at all? Or just waste time? I'm in a similar situation. Sent my form back two weeks ago. No updates yet.
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7d
Amara Okafor
Ugh, I HATE how they make this sound so straightforward! I called multiple times during my marketplace verification nightmare last year and got different answers every single time. One agent told me it was resolved, another said they never received my form, and a third said I needed to wait another 8 weeks! The system is completely broken!
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7d
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CaptainAwesome
Have you tried checking your tax transcript online? That might show if there's a 570 hold code on your account. I went through something similar last year (because apparently the IRS loves giving independent contractors extra special attention π). When I couldn't get answers from the regular channels, I ended up contacting my local Taxpayer Advocate Service. They can sometimes help push things along when you're stuck in verification limbo. The funny thing is, after all that waiting and stress, they just released my refund suddenly with no explanation. The tax system really knows how to keep us on our toes!
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