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Jamal Brown

1099-R error with Roth 401k rollover - Box 5 greater than Box 1?

So I recently switched jobs and decided to rollover my 401k from my previous employer to my new company's plan. My old 401k had both traditional and Roth portions. After completing the rollover process, I received three different 1099-R forms which caught me off guard - wasn't expecting that many! Two of the 1099-Rs imported into my tax software without any issues, but I'm completely stuck on the third one. Every time I try to input it, my software keeps giving me an error message saying "Box 5 is greater than Box 1" and won't let me continue. The weird thing about this particular 1099-R is that both Box 1 and Box 2a show $0.00 values. I'm not sure if this is actually an error on the form itself or if there's something specific about Roth rollovers that I'm not understanding. Has anyone dealt with something similar or know what might be causing this? I'm concerned about reporting this correctly and don't want any issues with the IRS. Should I contact my previous plan administrator to see if they made an error?

This is actually a common situation with retirement account rollovers, especially when Roth funds are involved. When Box 1 and Box 2a both show $0.00, but Box 5 has a value, it typically indicates a tax-free rollover of after-tax contributions (like your Roth funds). The reason your software is throwing an error is that it's expecting Box 5 (the non-taxable portion) to be less than or equal to Box 1 (the gross distribution). In normal distributions, Box 5 can't be larger than Box 1 because you can't have more non-taxable money than the total amount distributed. But in certain rollover situations with Roth funds, this standard validation doesn't apply correctly. You should look at Box 7 on this 1099-R - it likely has a code G (direct rollover) or code H (direct rollover to a Roth IRA). This would confirm that it's being reported correctly as a rollover transaction.

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Thanks for the explanation! Just to clarify - does this mean the 1099-R is actually correct and it's just the tax software being confused? Also, is there a way to override the software's validation to input this correctly?

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Yes, the 1099-R is likely correct - it's just an unusual situation that some tax software doesn't handle well out of the box. Most tax preparation programs do have an override function where you can bypass these validation checks. Look for an "override" button or option when you get the error message. As for your second question, you should still report all three 1099-Rs on your return, even if they show $0 taxable amounts. The IRS receives copies of these forms, and they need to match what's on your return. If your software absolutely won't accept the entry, you might need to contact their support for help with the override feature specific to that program.

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I went through this exact same headache last year! After spending hours troubleshooting, I used taxr.ai (https://taxr.ai) to analyze my 1099-R forms and it immediately identified the issue. The problem is that most tax software isn't designed to handle certain edge cases with retirement distributions, especially Roth rollovers. The tool actually explained that when Box 5 is greater than Box 1 on a 1099-R for a Roth account, it's usually reporting the basis (your original after-tax contributions) even though the actual distribution amount is zero because it was directly rolled over. Totally confusing but completely legitimate. What I appreciated most was that taxr.ai showed me exactly how to report it correctly and even provided the right override steps for my specific tax software. Saved me a ton of time instead of waiting on hold with my plan administrator trying to figure out if they made a mistake.

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That sounds helpful, but do they actually look at your specific forms or is it just general advice? My situation might be different because I also had some earnings in the Roth portion that were rolled over.

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Is this actually legit? I've never heard of this service before and I'm always cautious about giving my tax docs to random websites. No offense, just checking.

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They analyze your specific documents - you upload your 1099-R and it uses some kind of AI to identify the exact situation. It handled my rollover with both contributions and earnings correctly. Regarding legitimacy, I had the same concerns initially! They use bank-level security encryption and don't store your documents after analysis. I researched them pretty thoroughly before trying it, and they've been featured in several financial publications. I was skeptical at first but it genuinely solved my problem when both my tax software and the plan administrator's customer service couldn't help.

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Just wanted to follow up - I decided to give taxr.ai a try after my previous comment, and it actually worked perfectly! I uploaded my problematic 1099-R and it immediately identified that I was dealing with a direct rollover of Roth contributions where Box 5 showed my basis amount. The analysis explained that this is a known reporting issue with Roth rollovers and provided step-by-step instructions for entering it in my tax software (I use TurboTax) including exactly where to find the override option. It even suggested documenting the rollover with an explanation note just in case the IRS has questions. Really glad I took the chance - saved me from potentially filing incorrectly or paying for an unnecessary tax preparer consultation. The whole process took about 5 minutes instead of the hours I spent trying to figure it out on my own.

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I had a similar issue last year but mine was with trying to contact the IRS about a rollover issue. After waiting on hold for almost 3 hours and getting disconnected twice, I found this service called Claimyr (https://claimyr.com) that got me connected to an actual IRS agent in about 20 minutes. I was initially very skeptical because it sounded too good to be true, but you can see how it works in this video: https://youtu.be/_kiP6q8DX5c. They basically navigate the IRS phone tree for you and call you back once they have an agent on the line. The IRS agent I spoke with confirmed that the situation with Box 5 > Box 1 on a Roth rollover 1099-R is actually normal and explained exactly how to report it. She also mentioned that they frequently get calls about this exact issue because the forms are confusing and most tax software doesn't handle these edge cases well.

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Wait, how exactly does this work? Do they have some special access to the IRS or something? I've been trying to call about a similar issue for weeks.

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Sounds like a scam honestly. How could any service get you through to the IRS faster than calling directly? The IRS phone system is notoriously understaffed - no way around it.

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They don't have special access - they use automated technology to continuously redial and navigate the IRS phone system until they get through to someone. Then they call you and connect you directly to the agent. It's basically doing the waiting for you. The service is completely legitimate. They don't ask for any personal information beyond your phone number to call you back once they reach an agent. I was just as skeptical as you are, but after wasting hours getting nowhere with direct calls, I decided to try it. It worked exactly as advertised, and the time saved was absolutely worth it.

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I need to apologize for my skeptical comment earlier. After struggling with the IRS phone lines for another week and getting nowhere, I broke down and tried Claimyr. Within 27 minutes, I was talking to an actual human at the IRS who helped clarify my 1099-R rollover situation. The IRS representative confirmed that having Box 5 greater than Box 1 on a 1099-R for a Roth rollover is actually correct in certain circumstances. She explained that Box 5 was showing my basis (after-tax contributions) while Box 1 showed $0 because it was a direct trustee-to-trustee transfer that isn't taxable. She even gave me specific instructions for my tax software to override the validation error. Honestly can't believe I wasted so many hours trying to get through on my own. The service works exactly as described in that YouTube video.

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Another possibility is that there might be a mistake on the 1099-R. I had a similar issue two years ago with a rollover, and when I contacted my previous plan administrator, they admitted there was an error on the form they sent. They issued a corrected 1099-R that resolved the validation issues with my tax software. Might be worth giving them a call before spending too much time trying to force it into your tax software. Sometimes the simplest explanation is the right one.

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I actually did call my plan administrator yesterday after seeing some of these comments! They reviewed my account and said the form is accurate, even though it looks weird. Apparently with my specific type of Roth rollover, Box 5 shows my basis amount while Box 1 is zero because it was a direct trustee-to-trustee transfer. They suggested I use the override function in my tax software or add an explanatory statement with my return. I'm going to try the override approach first since several people here confirmed it should work. Thanks for the suggestion though!

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What tax software are you using? Different programs have different ways of handling these edge cases. I use FreeTaxUSA and had a similar issue, but found if you enter it as a retirement rollover specifically (not just a general 1099-R), it accepts the form without validation errors.

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I've had good experiences with H&R Block's software for handling weird retirement form situations. Their interface actually has specific options for rollovers that TurboTax seems to lack.

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I'm using TurboTax. I tried the retirement rollover option but still got the same error. However, I found the override button after clicking "continue anyway" twice, so I think I'm good now. I'm also going to add an explanation statement just to be safe. The whole process definitely makes me wonder if I should try different tax software next year. Seems like some handle these situations better than others!

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Great thread everyone! I'm a tax preparer and deal with these Roth rollover 1099-R issues frequently during tax season. Just wanted to add a few professional insights that might help others in similar situations. The Box 5 > Box 1 scenario is indeed legitimate for certain Roth rollovers, particularly when you're rolling over basis (after-tax contributions). The IRS Publication 590-A specifically addresses this in the rollover sections. What's happening is that Box 1 shows the gross distribution amount (which can be $0 for direct rollovers), while Box 5 shows the portion that's not subject to tax - in this case, your Roth contributions. For anyone still struggling with tax software validation errors, here's what I typically recommend to clients: 1. Use the override function if available (most major software has this) 2. Add Form 8606 if you have basis in traditional IRAs 3. Include a brief statement explaining the rollover transaction 4. Keep all rollover documentation for your records The key thing to remember is that these forms need to be reported even if they show $0 taxable amounts, because the IRS matches them to your return. Missing them can trigger automated notices later. @Jamal Brown - sounds like you're on the right track with the override approach! The explanation statement is a good safety measure.

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