Rolled over 401k to IRA and now TurboTax says I owe taxes. What's happening?
I'm freaking out a bit with my 2025 taxes right now. Back in January, I did what I thought was a straightforward direct rollover - moved my 401k into a Rollover IRA and my Roth 401k into a Roth IRA. My previous employer's plan administrator sent me a 1099-R form for this rollover. The problem started when I entered this 1099-R information into TurboTax. My expected refund immediately dropped by almost $1,800! I was under the impression that direct rollovers aren't taxable events, so I shouldn't owe anything on this money. I'm wondering if there's something wrong with my 1099-R form. Box 7 on the form has some code that might be incorrect, but I wanted to check with you folks before I call the plan administrator. They were a nightmare to deal with during the actual rollover process (took almost 3 weeks longer than they initially said), so I'm not looking forward to another frustrating phone call if I don't need to make one. Has anyone else dealt with this? Am I missing something about how direct rollovers are supposed to work with taxes?
18 comments


Luca Ferrari
You're right to question this. Direct rollovers from a 401k to an IRA shouldn't trigger any tax liability when done correctly. The key is in box 7 of your 1099-R form - this code tells the IRS what type of distribution occurred. For a direct rollover from a traditional 401k to a traditional IRA, you should see code "G" in box 7. This tells the IRS it was a direct rollover to a qualified plan and not taxable. For the Roth portion, you might see code "H" which indicates a direct rollover to a designated Roth account. When entering this into TurboTax, there should be a section where you can indicate this was a rollover. Sometimes tax software initially treats all distributions as taxable until you specify the rollover status. Double-check that you've answered all questions about this distribution correctly in TurboTax. If your 1099-R has a different code (like code "1" which means early distribution), that could explain why you're seeing taxes due. In that case, you'd need to contact the plan administrator to request a corrected 1099-R.
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Nia Davis
•Thanks for this explanation. I'm in a similar situation but my 1099-R has code "7" in box 7. Does that mean something different than "G"? I used H&R Block and I still got hit with a tax bill.
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Luca Ferrari
•Code "7" typically indicates a normal distribution, not a rollover, which is why you're getting hit with taxes. For proper rollovers, you need code "G" for direct rollovers or sometimes "1" with additional rollover indication. With code "7", the tax software thinks you just took the money out normally. If you actually did a direct rollover, you should contact your plan administrator and request a corrected 1099-R with the proper code.
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Mateo Martinez
After dealing with a similar headache last year, I finally found taxr.ai (https://taxr.ai) and it saved me hours of frustration! I uploaded my 1099-R and other tax docs, and it immediately flagged the incorrect distribution code issue. Their AI analyzed all my forms and showed me exactly what was wrong with my rollover reporting. The system explained that direct rollovers need specific codes (like code G) on the 1099-R, and mine was incorrectly coded as a normal distribution. It even generated a sample letter I could send to my plan administrator requesting a corrected form. The best part was how it explained everything in normal human language instead of confusing tax jargon.
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QuantumQueen
•Does it work with all tax documents or just 1099-Rs? I have a weird situation with multiple rollovers and some regular distributions all happening in the same year.
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Aisha Rahman
•I'm skeptical about these AI tax tools. How does it handle state-specific tax issues? I've found that most tax software gets federal stuff right but messes up state-specific rollover rules.
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Mateo Martinez
•It works with pretty much all tax documents - W-2s, 1099s of all types (including multiple 1099-Rs), 1098s, etc. It can distinguish between different transactions on the same form, so it would separate your rollovers from regular distributions. Regarding state-specific issues, it actually does handle those well. The system identifies which state rules apply to your situation and analyzes accordingly. I had a multi-state filing situation (moved mid-year), and it correctly identified which rollover rules applied to each state portion. The documentation it provides includes both federal and state-specific guidance.
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Aisha Rahman
I was super skeptical about AI tax tools after getting burned by another service, but I tried taxr.ai out of desperation when dealing with my botched 401k rollover. Honestly blown away by how helpful it was! The system immediately found that my plan administrator had coded my direct rollover as a regular distribution (wrong code in box 7). It explained exactly what should have been there instead and created a correction request letter that I just had to sign and send. When I got the corrected 1099-R and resubmitted to my tax software, my "tax bill" completely disappeared! Would have spent weeks figuring this out on my own. Their document analysis is scary accurate - it even caught a small reporting error on another form I hadn't noticed.
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Ethan Wilson
After spending 4 HOURS on hold with my 401k provider about my rollover issue, I finally tried Claimyr (https://claimyr.com) and it was a complete game-changer. They got me connected to an actual human at my 401k company in under 20 minutes! I explained the issue with my 1099-R having the wrong distribution code, and they were able to start the correction process right away. If you're dreading making that call to fix your rollover paperwork, definitely check out their demo video: https://youtu.be/_kiP6q8DX5c. They basically call and navigate all those annoying phone trees and hold times for you, then call you once they get a human on the line. I was seriously about to give up before finding this service.
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Yuki Sato
•How does this actually work? Do they just keep calling until someone picks up? Seems like it would still take forever with how understaffed the IRS and most financial companies are.
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Carmen Flores
•Yeah right. No way they're getting through to actual humans at these companies faster than anyone else. These financial companies and the IRS are DESIGNED to make it impossible to reach a human. I'll believe it when I see it.
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Ethan Wilson
•They use a specialized system that navigates phone trees and stays on hold for you. It's not that they have special access - they're just taking the waiting burden off you. Their system can detect when a human finally answers and immediately connects you. The magic is that you don't have to waste your own time on hold. You go about your day, and they call you when they've got someone on the line. For my 401k provider issue, I tried multiple times myself and gave up after an hour+ each time. Claimyr had me connected in about 18 minutes. I've used it for both financial companies and the IRS with similar results.
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Carmen Flores
I take it all back! After reading about Claimyr here, I tried it yesterday to deal with my 401k administrator about my incorrect 1099-R. I was absolutely convinced it wouldn't work, especially since I'd already wasted THREE separate afternoons trying to get through myself. Shockingly, they got me connected to an actual human at my 401k company in about 25 minutes! I would have been on hold for hours otherwise. The representative was able to verify that yes, my rollover was coded incorrectly on the 1099-R and started the process to issue a corrected form with the proper "G" code. For anyone dealing with these rollover tax headaches, being able to actually speak to someone without wasting your entire day is worth its weight in gold. I'm still shocked it actually worked!
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Andre Dubois
Make sure you're also checking box 2a on your 1099-R. If the "Taxable amount" field shows your entire distribution as taxable when it shouldn't be, that's another red flag that the form is incorrect. For a direct rollover, box 2a should typically show $0 as the taxable amount, and the "Taxable amount not determined" box might be checked. Another possibility: did you do the rollover within 60 days of receiving the distribution? If there was any delay beyond that window, it could be considered a taxable distribution rather than a rollover.
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Zara Khan
•I just double-checked my 1099-R and box 2a shows the entire amount as taxable! That's definitely wrong since this was a direct rollover (the money went straight from my 401k provider to the new IRA custodian without me touching it). There was no 60-day window concern since I never received the funds. And looking at box 7 again, it has code "1" which I think means early distribution. That's completely incorrect for a direct rollover. This explains why TurboTax is calculating taxes owed. I'm definitely going to have to contact the plan administrator for a corrected form.
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Andre Dubois
•Yep, that confirms the problem. Code "1" means early distribution (generally subject to taxes plus a 10% penalty if you're under 59.5 years old), and having the full amount in box 2a as taxable is definitely incorrect for a direct rollover. You need a corrected 1099-R with code "G" in box 7 and ideally "$0" in box 2a. When you contact the administrator, be very specific about these corrections. Sometimes the customer service reps don't understand the tax implications, so you might need to escalate to their tax department.
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CyberSamurai
I had EXACTLY this problem last year! The 401k company messed up the code on my 1099-R and it showed as a regular distribution instead of a rollover. When I called, they tried to tell me it was correct, but I insisted they transfer me to someone in their tax department. The key was having them confirm that they sent the money DIRECTLY to my new IRA custodian. Once they verified that in their records, they had to admit it was coded wrong and issued a corrected 1099-R with code G. Until you get the corrected form, don't file your taxes if possible! It's much easier than having to file an amended return later.
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Zoe Alexopoulos
•How long did it take to get the corrected 1099-R? I'm in the same boat but getting close to the filing deadline.
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