Just FYI, I used payusatax last year and their system is terrible. When you make a payment through them, they're supposed to immediately provide you with an EFT number on the confirmation page AND in the confirmation email. If you didn't get that, something definitely went wrong on their end. I would recommend filing a complaint with the Better Business Bureau and also with the IRS. Payusatax is an authorized IRS payment processor, so the IRS should know if one of their official payment channels is causing problems for taxpayers.

I went through something very similar with payusatax earlier this year and want to share what finally worked for me. After getting nowhere with their phone support, I found an old forum post suggesting to try logging into your payusatax account using the email address you used for payment rather than trying to search by confirmation number. When I did this, I was able to access a "Payment History" section that showed my EFT reference number - it was listed under a tab called "Federal Tax Payments" that I had completely missed before. The number was formatted differently than I expected (started with "EFT" followed by about 15 digits). If you can't remember which email you used or if you still can't access the account, there's another option: The IRS has a "Payment Verification" form (Form 3949-A) that you can submit along with your proof of payment. It takes longer to process, but they can manually research and apply your payment even without the EFT number. Also, make sure to call the IRS and request that they place a "payment tracer" on your account. This stops penalties from accruing while they investigate. You'll need your SSN, the payment amount, and the date you made the payment. They should be able to do this even if payusatax is being unresponsive.

To all those having trouble reaching a human at the IRS. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/wMf29SmRU-I

I've been dealing with error 8028 for weeks now when trying to access my tax transcripts. It's frustrating because I'm already verified with ID.me and can access other government services without issues. Has anyone found a reliable workaround besides calling the IRS directly? The wait times are brutal and I just need to check my transcript status. Any recent success stories would be appreciated!

Does anyone know if the 1242L tax code accounts for the marriage allowance? My wife doesn't work and I've heard we could save some money on tax if we apply for it.

Just wanted to add that if you're still confused about your tax code after reading all these helpful explanations, you can also check your Personal Tax Account online at gov.uk. It shows your current tax code and explains why you have it - really useful for understanding if it's correct for your situation. I discovered mine was wrong last year (I was on an emergency code for months without realizing) and was able to get it corrected through the online service. It also shows if you're due any refunds or owe additional tax, which can be really helpful for planning your finances.

My bet is you're fine. The IRS and their systems rarely sync up properly. Last year they said my return was 'still processing' for 3 months AFTER I had already received and spent my refund lol.

I went through this exact same thing! Filed in early March, app stuck on "Refund Received" for almost a month. I was checking my bank obsessively every morning. Then one random Tuesday - boom - there was my refund, no warning at all. The app didn't update to "Approved" until 3 days AFTER the money hit my account. Since you filed in early April and it's been 3+ weeks, you're right around that 21-day processing window. The app is notoriously unreliable - I've learned to just check my bank account instead of driving myself crazy with the app. Keep checking your account each morning since deposits usually post overnight. Your money could show up any day now even if the status never changes!

Think of the IP PIN system like a digital deadbolt that changes every year - the IRS is basically sending you a new key for 2024. The online retrieval system is like having a spare key hidden under the mat - it's there when you need it! For your 2022 return, the address change might be like telling the post office where you live but forgetting to tell your grandmother - the IRS might be sending notices to your old address. Have you checked both your old and new address mail for any IRS correspondence?

I'm dealing with a very similar situation! Moved last spring and never got my 2024 IP PIN in the mail either. I ended up using the "Get an IP PIN" tool on IRS.gov after reading through these comments - it actually worked pretty smoothly once I got through the ID.me verification process. Just a heads up though, make sure you have a good internet connection and plenty of time when you do the identity verification - mine timed out twice before I got through successfully. For your 2022 return still in processing, I'd definitely recommend checking your online transcript first to see what codes are showing up. Sometimes there are specific hold codes that can give you clues about what's causing the delay. The address change could definitely be a factor - I had similar issues when I moved mid-tax season a few years back.