Who has the solution of two forms of ID like when they ask you to come in person to any Bank of America what else can I do without going to bank
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Tom Maxon
I found a way to solve Bank of America ID verification issues, watch this: https://www.youtube.com/watch?v=5Vj6KhIv760
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Andrea Bailey
I went with my Texas id and birth certificate and they said it wasn’t enough so I had to take in my bank card as well.
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Evette Soders
•Did they your card ?
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Andrea Bailey
•Oh I actually did it to receive a western union through them but I’m sure they were going to because they couldn’t my info over the phone. I’m sure they’ll it once you do that.
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Katie Lopez
•Andrea, so your edd card is blocked but you could get your money in edd account at western union? Then your account is fine but just edd debit card is locked?
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Andrea Bailey
•It wasn’t locked that I know of but I called and asked to do a western union and they wanted to me and they couldn’t do it over the phone cause they said something about my info didn’t match the public records. I went ahead and verified anyhow though because I felt like it would’ve been a problem with my edd because of that. I haven’t received my card yet.
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Katie Lopez
•Oh,okay you haven't received a card yet. I thought you have already.
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Andrea Bailey
•No but I was afraid they were going to lock it up so I figure I would just get it over with so I won’t have to do it again if anything comes up lol
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Tom Maxon
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
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Zara Rashid
If you can't get to a Bank of America branch, you might try calling their customer service line and asking if they can your identity over the phone or through their mobile app. Some people have also had success using other forms of ID like a passport, utility bills, or social security card along with your driver's license. You could also check if there are any other banks or credit unions nearby that might be able to help with ID verification for your EDD card. Another option is to contact EDD directly to see if they have alternative verification methods available.
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Zara Malik
•This is really helpful advice! I'm in a similar situation and was wondering - has anyone actually tried the mobile app verification method? I'm curious if Bank of America's app can handle the ID verification process or if they still require you to go in person. Also, does anyone know if EDD accepts other forms of identification besides the standard driver's license + one other form of ID combo?
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Paloma Clark
I had a similar issue and found a few workarounds that helped me. First, try calling Bank of America's customer service at 1-866-692-9374 and explain your situation - sometimes they can do identity verification over the phone if you have enough personal information available. Second, if you have a local credit union, many of them can help with basic banking services even if you're not a member. Third, some people have had success going to a notary public (often available at UPS stores or libraries) to get documents notarized as proof of identity, which Bank of America may accept. Lastly, if you're still stuck, contact EDD directly and ask if they can issue a paper check instead of using the debit card - it's slower but might be easier than dealing with ID verification issues. Hope this helps!
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Omar Farouk
•Thanks Paloma, this is super helpful! I'm actually dealing with this exact situation right now. Quick question - when you called that Bank of America number, did they actually unlock your card over the phone or did they still make you come in? I've been hesitant to call because I've heard mixed stories about whether they can really everything remotely. Also, has anyone here actually tried the notary route? I'm wondering if that's a legitimate workaround or if Bank of America might still reject it. Really appreciate everyone sharing their experiences here - it's so frustrating when you need your benefits but can't access them because of these ID requirements!
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