What to expect at EDD Disaster Assistance interview? Lost work due to storms
Got scheduled for a phone interview with EDD after applying for disaster unemployment assistance because of the flooding in January. I can't go back to work at the construction site since everything's damaged & underwater. Never been thru this process b4 and kinda nervous about what they'll ask me. Interview is next Tuesday morning. Anyone know what questions they typically ask during these disaster assistance interviews? Do I need to have specific documents ready? Been out of work for almost 3 weeks now and savings are running out fast.
23 comments


Justin Trejo
I went through a DUA interview last year after the wildfires. They mainly want to verify that you're unemployed as a direct result of the disaster. Have ready: 1) Your last paystub or proof of income before the disaster, 2) Some kind of proof the worksite was affected (photos, news reports, letter from employer), 3) Your work search records showing you're looking for new employment. They'll ask about your normal work hours, how long you expect to be out of work, and if you've applied for any other assistance. Be honest about everything - they cross-check with FEMA and your employer.
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Marina Hendrix
•Thanks for the info! I have my paystubs but not sure how to prove the site is damaged except my boss's word. He sent us all texts saying not to come in until further notice. Would screenshots of those texts work?
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Alana Willis
they asked me different stuff when i had my interview last month, not disaster related though. mostly wanted to know why i left my last job and if i was able/available to work. super basic stuff.
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Tyler Murphy
•Regular UI interviews are different from Disaster Unemployment Assistance (DUA) interviews. With disaster claims, they're mostly verifying the disaster directly caused your unemployment and that you were working or about to start work when the disaster hit. They'll also check if you qualify for regular UI before putting you on DUA since federal disaster benefits have different eligibility requirements.
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Sara Unger
I got approved for disaster benefits last year and then they ended up saying I qualified for regular UI instead and switched me over. Very confusing process but ended up getting paid the same amount. Just be prepared that they might move you around in the system.
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Butch Sledgehammer
THE WHOLE SYSTEM IS RIGGED to deny claims!!! I had a disaster interview after my workplace flooded 3 years ago and they kept saying I didn't have enough proof it was the DIRECT result of the storm!! Like what more proof do you want than PICTURES OF WATER UP TO THE DOORKNOBS?? They'll find ANY reason to deny you!! Make sure you get EVERYTHING in writing from your employer and take screenshots of EVERYTHING.
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Marina Hendrix
•That sounds awful! Did you eventually get approved? I'm worried because my boss isn't the best at providing documentation. He just said "site's flooded, no work for a while" and hasn't given us anything official.
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Butch Sledgehammer
•I finally got approved but only after I appealed TWICE and got my state representative involved!!! The system is BROKEN!!! Start calling your boss DAILY for written proof on company letterhead - don't let them get away with just text messages!
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Freya Ross
anyone know how long these disaster interviews usually last? mine is scheduled for 30 mins but dont know if thats normal or what
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Justin Trejo
•They're typically scheduled for 30 minutes but mine only took about 15 minutes. It really depends on how straightforward your situation is and how prepared you are with documentation.
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Leslie Parker
When I had my disaster interview, I couldn't even get through to an EDD rep for days! The call volume was insane because so many people were affected by the same disaster. I finally used Claimyr (claimyr.com) which got me connected to an EDD agent within 15 minutes instead of spending hours redialing. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Worth it for peace of mind, especially since my interview kept getting rescheduled because I couldn't reach anyone to confirm. For the actual interview, they mostly asked about when I last worked, how the disaster directly prevented me from working, and what my plan was for returning to work.
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Marina Hendrix
•Thanks for the tip. Did they ask you for any specific documentation about your work history or just verbal confirmation? I'm trying to figure out exactly what papers I need to have ready.
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Leslie Parker
•They asked for my last paystub, my employer's contact info, and any documentation about why I couldn't work. I had an email from my employer explaining the workplace was closed due to flood damage, which was enough. They were pretty understanding about documentation since they know disasters can destroy paperwork too.
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Justin Trejo
One more important thing to remember for your disaster interview - make sure you're clear about when you expect to return to work. If you say "I don't know" or "whenever," they might question if you're available for work which is a requirement. Better to say something like "As soon as my employer reopens the worksite, which they've estimated to be in X weeks" or "I'm actively looking for temporary work while waiting for my regular job to resume operations.
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Marina Hendrix
•That's helpful advice. My boss said it could be 4-6 weeks before the site is workable again, so I'll make sure to mention that timeframe.
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Alana Willis
do u have to do work search for disaster benefits? regular ui makes me apply to jobs every week
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Tyler Murphy
•Yes, you generally still need to meet work search requirements for Disaster Unemployment Assistance. You need to be able and available for work, and actively seeking employment, even if you expect to return to your previous job. However, EDD may have special considerations during the immediate aftermath of a disaster. Make sure you document all your work search activities in case they ask for verification.
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Sergio Neal
I had my disaster interview last week! My apartment complex got flooded and I couldn't get to work for 2 weeks because my car was underwater in the parking lot. They asked for pictures of the flood and my car, plus a statement from my boss that I missed work because of it. The lady was super nice and understanding. I got approved right away! Good luck!!
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Marina Hendrix
•That's encouraging! Glad it worked out for you. I'm taking pictures of everything now just to be safe.
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Abigail Patel
I just went through a DUA interview two weeks ago after losing work due to the same January storms! The interviewer was really understanding about the situation. They asked me about my work schedule before the disaster, how exactly the flooding affected my ability to work, and what steps I'm taking to find temporary employment while waiting for my regular job to come back. One thing that helped me was having my employer send me a brief email stating that the worksite was closed due to flood damage - even if it's just a simple statement, having something official really seemed to make a difference. The text messages from your boss might work, but try to get at least one formal communication if possible. The whole process took about 20 minutes and I got approved the next day. Don't stress too much - they understand that natural disasters create legitimate unemployment situations and they're not trying to trip you up. Just be honest about your situation and have your documents organized. You've got this!
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Amina Toure
•This is really reassuring to hear from someone who just went through the same situation! I'm definitely going to try to get something more formal from my boss than just the text messages. Did they ask you any tricky questions about your finances or other assistance you might have applied for? I'm worried they might ask about things I don't have perfect records for since everything happened so suddenly with the flooding.
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AstroExplorer
Just wanted to add that during my disaster interview last month, they also asked if I had filed for any other disaster-related assistance like FEMA or Red Cross aid. They're not trying to disqualify you for getting other help, but they need to know for their records and to make sure there's no duplication of benefits. Also, if you have any medical limitations that might affect your ability to work (even temporarily due to stress from the disaster), be upfront about that too. The EDD rep told me they'd rather know everything upfront than have to do follow-up calls later. Sounds like you're preparing well - having those text messages is better than nothing, and showing you're actively trying to get better documentation demonstrates good faith on your part.
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GalaxyGazer
•That's really good to know about the FEMA question - I hadn't thought about that. I did apply for some Red Cross emergency assistance for temporary housing after my place got flooded, so I'll make sure to mention that upfront. Better to be transparent from the start like you said. It's actually kind of relieving to hear that they're not trying to catch people in lies but just want complete information. Thanks for sharing your experience - it's helping me feel more prepared for Tuesday!
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