Need help contacting financial aid debt relief - any tips for reaching a real person at loan servicers?

Ugh, I feel your pain! I've been trying to get ahold of someone at Mohela for weeks. It's like they don't want us to actually resolve our issues 🙄

I actually found a way to get through! There's this service called Claimyr (claimyr.com) that calls for you, waits on hold, and then connects you when a real person picks up. It costs $20, but it saved me hours of frustration. Here's a video about how it works: https://youtu.be/Ize0EkN4HDI

Have you tried reaching out on social media? Sometimes tweeting at them or messaging on Facebook can get a response faster than calling.

Pro tip: If you're calling about financial aid debt relief, make sure you have all your loan info ready before you call. Account numbers, payment history, the works. It'll make the convo go way smoother if you actually get through.

I'm in the same boat, OP. These loan servicers are a nightmare to deal with. I've been trying to get info on income-driven repayment plans for months. Let me know if you find anything that works!

Here's what I've learned after dealing with this mess for years: • Persistence is key. Keep calling, even if it feels hopeless. • Document EVERYTHING. Get names, dates, and reference numbers for every interaction. • Look into income-driven repayment plans if you haven't already. • Consider consolidation if you have multiple loans. • Check if you qualify for any loan forgiveness programs (like Public Service Loan Forgiveness). • Don't ignore your loans, even if you can't pay. There are usually options available. Hang in there, OP. It's a frustrating process, but you'll get through it!

anyone else feel like the whole system is designed to keep us in debt forever? 🤔 its like they dont want us to actually pay off our loans

Hey OP, have you checked out r/studentloans? Theres a ton of helpful info there about dealing with servicers and exploring relief options.