Need help accessing SDI benefit statement and checks from 3-month disability period - can't reach anyone!

Ugh, been there done that. The disability department is a whole different beast from unemployment. Have you tried logging into your online account? Sometimes they have benefit statements available there.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI

Have you tried faxing them? I know it sounds ancient, but sometimes that's the only way to get their attention. Just make sure to keep a copy of everything you send!

Here's what worked for me: 1. Call right when they open (check their website for hours) 2. If you get a busy signal, hang up and immediately redial 3. Keep doing this until you get through to the hold music 4. Once you're on hold, DO NOT HANG UP no matter how long it takes 5. Have all your info ready when you finally talk to someone It's a pain, but persistence is key. Good luck!

idk if this helps, but I had a similar issue last year. Turns out they had sent my statements to an old address. Might be worth checking if they have your current info on file.

Pro tip: if you can't get through on the main line, try calling your local assemblymember's office. They often have direct lines to these departments and can help push things along.

OP, make sure you're calling the State Disability Insurance (SDI) line, not the regular disability line. They're different departments and it can get confusing af.

Anyone else feel like we need a support group just for dealing with these government agencies? 😅 Seriously though, hang in there OP. The system sucks but you'll get through eventually.

Have you checked if there's a local office you can visit in person? Sometimes face-to-face is the only way to get things sorted out. Just be prepared for a long wait.